This was the dirtiest place I've been to in a long time. There were 4 to 5 young females doing absolutely nothing when we came in and through the first part of our meal, playing on their phones and watched me clean our table and benches because there were no clean tables in the entire place. Food and drink all over the ground, tables and benches. Food crusted to the table edges, it was a mess. The only plus I would add is everything was hot and accurate. read more

Great food. Great people. I ordered an oreo cheesecake blizzard. They serve it upside down right thick. read more

We stopped in recently for a vanilla cone, and that is what we got. Gracie B. took care of us in the order that we arrived. I'm pretty sure that she was working alone and she methodically went about her business. She apologized about the wait but it was not a long wait. The counter was clean and the ice cream was good. We ate our cones in the car and there was a constant flow of customers in and out. Kudos to Gracie for her good work. We'll be back next time we need a DQ fix. read more

The real question is is why are y'all closed at 7pm on a weekday. I feel like I have gone here so many times and they are randomly closed earlier than expected. The lines are always long here, to be expected. That's ok. Service is usually okay. Ice cream always tastes good. read more

If I could give negative stars, I would went to Dairy Queen tonight ordered three blizzards. This is not my first time with this girl having a problem she does not flip the blizzards. My daughters blizzard was overfilled to the point where it was just melting. It got all over my pants all over the side of my car, I went and spoke to the manager after waiting in line pretending I wasn't there manager had an attitude, but she remade them. I'll give her credit for that. I said since they weren't served upside down about getting free blizzards, she gave me one coupon for one blizzard when all of my blizzards were not served upside out. Absolutely outrageous I will be reaching out to corporate and I already sent Dairy Queen main Facebook Paige a message about tonight. This situation will be handled, especially if I can't get this out of my jeans or can't get it off my car. It will be especially handled and by the way, it's the blonde chick at Dairy Queen that doesn't flip. read more

Dairy Queen Grill & Chill - Cotton candy blizzard This is how it was served to me. - Ice Cream & Frozen Yogurt Near Me - Wilder, Kentucky

Quick good fast food for a reasonable price. Service was fast and staff was nice. I had a chicken strips basket with fries and Texas toast. read more

We stopped to get a couple of Blizzards, even on a diet I crave these things, and we used the drive through. Exactly what I wanted, and the service was fast, it was worth busting my diet! read more

Service was quick but the server didn't flip my blizzard. This is the first blizzard I've ever had. The flavor is fine but it's like eating chocolate soup. With chunks of brownie. Completed melted. read more

Dairy Queen Grill & Chill - Blizzard. OK - Ice Cream & Frozen Yogurt Near Me - Wilder, Kentucky

Nothing super special about this Dairy Queen. The service is a little slow and the drive thru takes a little while sometimes. I never order food from Dairy Queen so I can not comment on that but I can say I am always happy with my ice cream. They are doing the battle of the Fall pie flavors and my winner hands down is the apple pie! It has real chunks of apple inside it and little pieces of crust throughout. The drive thru rarely has a long line because most of the business comes from Town and Country or the movie theater so most customers are walking. Even when the inside is slammed busy the wait at the drive thru isn't to insane. Being so busy on the inside might be why sometimes the drive thru takes a little longer. All around if you like good ice cream Dairy Queen is a great option. read more

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People aren't exaggerating about how terrible the service is. Two employees working behind the counter, neither made eye contact p acknowledged us for 10 minutes while they worked the drive through. Finally an unsmiling girl came over and took our order. Charged me double for extra cheesecake pieces in my small royal New York cheesecake. Will drive a little further to the one in Fort Wright in the future read more

Cool workers Chloe and jaden Leigh kipp were really good workers who put a lot of effort into their job

Our neighborhood DQ is where we go for ice cream cakes and dilly bars, but this DQ is emerging as the "Fan Food" vs. Fast Food campaign indicates. I had a great MEAL. The french fries were so good. The burger was good too. I love that they put full bottles of ketchup and mustard on each and every table. There were napkins and even salt and pepper shakers on my table. I think DQ is bringing a $6 fast food meal up to a much higher level. I give it 5 stars! read more

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Horrible service... just spent 25 minutes in the drive-through for no reason as we normally do! No apologies, not even an acknowledgment, because they are so used to offering awful service! read more

They have the friendliest employees at this DQ. Food is always great. They always get my order right. I visit this DW weekly and never disappoints! read more

I traveled all the way from Cleveland, Ohio to this one in Kentucky. It took me forever to find one with actual food. I used to love the tenders growing up and was craving them so I came here and let me just say that I wasn't disappointed at all! They changed their signature buffalo sauce to a honey bbq glaze which is actually really good, kind of spicy. The service was great it took at 5 mins for my food to come to me and it was hot and fresh. When I finished my food I ordered ice cream and while I waited I talked to the 2 ladies working up front and they were super helpful. They let me know which blizzards to try, the new blizzards they had and their favorite flavors! It is very rare now a days to get someone that is nice and helpful in fast food restaurants but that wasn't the problem here. This was worth the drive and I only spent $11! Thank you Dairy Queen I love you guys read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Wilder, Kentucky

Service here is always garbage even pre-COVID. Slow service. Food is mediocre on a good day.

Worst Dairy Queen I've ever been to. Customer service was horrible. They were complaining about the long line up in the drive through. Not professional at all. On top of that they were out of onion rings so I took the offer of their fries which they didn't refund us for so my boyfriend just took an upgrade. Not to mention the worst part was they literally forgot everything on our order we had to go up 4 times to ask for rest of our order and wasn't until we were leaving that we finally got it. Totally hated my experience here. read more

An incredible display of poor customer service, I've gone here at least ten times, and somehow each time the service becomes worse, it's the long wait times, the melted ice cream, the blizzard not filled to the top, the not apologizing when they drop your credit card in a puddle, the cold fries, etc. read more

After soccer practice we went through the drive throw for ice cream cones and chicken tenders. It took 30 minutes to go through. If you are a fast food restaurant and can't fill an order fast then you ask the customer to move up and you take it to them when it's finished. Once you are in line there is no way out so we had to wait the 30 minutes to get our food. Ridiculous. Will never go through the drive thru again. read more

This might have been the dirtiest bathroom I have ever been in- yes over port-a-potties. The restaurant was equally as gross. Never to return. read more

The worst customer service I have ever experienced. In the drive thru at 840 get to the speaker at 859 and they come on and say we are closed. They wouldn't serve us. We will never return. I give you a zero rating!! read more

Not an adult manager in sight- about 6 teenage employees laughing it up behind the counter and the entire place a mess. The boys taking orders at the window seemed to be doing the work for all the other ones. Place is a disaster. read more

It was a terrible experience going inside I was looking forward to eating then I got my food and drink my drink was so carbonated I couldn't even drink it they took it back gave me a new one it still was disgusting the food was so nasty I didn't even wanna eat it I will never go back there ever again ! read more

There's nothing to complain about with this DQ. It's typical DQ food and treats. The employees work quickly and efficiently. My food is consistently good, just as I ordered it, and just as I would expect. The theater and some sort of sports/recreational center is next to it, so there are often young kids in there coming from soccer practice or whatever. Rather than being noisy/crowded teeny bopper hangout, its actually more of a fun, family friendly type of atmosphere. My favorite "cool treats:" ice cream cake, chocolate milksake, and just about any of the chocolate lover's blizzards My favorite "hot eats:" the crispy chicken sandwich, the crispy chicken salad read more

Only DQ I know now that does not serve Chocolate creamy whip. Highly disappointed! This location is out of something everytime I come.

Literally could not be slower. Don't come here if you want anything quickly. Blizzard was melted. Horrible.

Forgot item on drive thru order, while eating the one thing I did receive.. the messiest of all flame thrower burgers no napkins in the bag.. awesome service read more

I love Dairy Queen and I always have but this Dairy Queen is an absolute disgrace. I totally understand it maybe difficult to make out an order through the menu speaker (which is busted) due to noise or maybe they're the only person working but to have sit back and repeat my order SEVEN TIMES is insane. The employee sounded a little off and as soon I pull up... I can already see the issue. She was higher than a kite. Need I say anymore? read more

Just got dark when we arrived and the menu board was not lit up. Girl got an attitude when I asked to light it up.

This is your average Dairy Queen. The food is good, and the service is good. The place was very clean when we were there, but we did not use the restrooms. The value for the money was good, and overall I can't complain. I just wish it wasn't so close to my Gym. read more

Food wasn't bad, but the place was awfully dirty. Icecream and other ingredient spills on the floor and around the place. Every table was dirty, and trash was overfilled. Both men & women's restrooms were disgusting, with fesces on the seats. There were 5 visible workers (all who seemed to be teenagers) standing around not doing much, and when asked to clean a table for us to sit, a girl reluctantly cleaned off a table for us and walked back behind the counter. Only one table! Anyways, I'd advise you not to dine in especially and use the drive through at your own risk. read more

called store at 9:30 to ask what time they closed. the worker hesitantly said 11 so we drove there and then we get there around 9:45 we were the last people they let in before locking the doors. they took down the signs for the time they were open till. then we need to order something else so we went through drive through and waited for over 20 minutes because the people working were taking an order and then completely making it before they took the next one. used to be good but now is just horrible. read more

Went a few days ago because DQ was giving away free soft serve! They have us a huge cone with ice cream, and the staff was really nice. It was kind of dirty in there (tables and floors) but I understand why, as it was really busy. read more