Well kept secrets are sometimes much too well kept. This place is one of them…read more This is a store for professional jewelers. We're talking about the real deal here. The things they sell are helpful to more than professional jewelers. My father, for example, is a botanist who studies mosses. He buys all of his hand lenses here (and then proceeds to wear them around his neck and continually get asked why he's wearing a whistle.) I like them for their beading cord and tool quality. This is the kind of place that is trying to keep itself a secret. THERE IS NO SIGN. Let me repeat that. THIS STORE DOES NOT HAVE A SIGN. They also keep their door locked a lot of the time, so you knock and look somewhat respectable and they let you in. (The store is located right next to the plasma donation place, and they apparently get some interesting characters in.) If you're an artist or a beader or a botanist/entomologist/etc. I highly suggest dropping in sometime. It will be worth your while.

They seem pretty determined to not help out potential customers. I haven't really had an…read moreopportunity to do any business with them--not by my choice. I called them because it said here in a previous review that they do watch repair. It turns out they don't actually do watch repair, they only sell the parts. When I asked if they could recommend a repair person she asked who I was. When I told her my name she told me to just go to my local jeweler...which I'm pretty sure I could have figured out on my own, except I didn't want to do that. Well she refused to tell me of any local shops that work on watches. This must be the only business in Columbus that has more business than they know what to do with--as they sure don't seem very welcoming to new potential business.

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

Extremely trustworthy! Great communication. Job done right and quickly. Will use again with no…read morehesitation. Thank you, Igor Petrotsky

Genna is simply amazing to deal with…read more I am a watch collector and every few months, I treat myself to a new watch which means that I have to have the bracelet sized to fit me. I also need batteries replaced in my quartz watches from time to time. Genna does wonderful work at very fair prices and I won't take my collection anywhere else!

Great service! Was…read moretrying to find a place to adjust wrist fit for a stretchy band linked watch and the local jewelers advise they didn't have the tools and offered the name of this place. Stopped in to this little dinky underwhelming and clearly vintaged and authentic little shop, and took all of five minutes for this older guy with a magnifying glasses headband to get this done. He came out from behind the counter and asked what wrist size I need, told him mine and he said ok give me just a few minutes. He clearly had been doing this his entire life. This guy only charged me like $5 to take a few links out. I expeced to pay at least $20, so this was an awesome surprise. Due to the quick service, the lack of flair and truly honest and sincere work I defffffinitely will be going back here for any future watch needs!!

This was my first visit here. Super friendly and very informative. Fast, easy fix while I waited…read more Excellent pricing and service!!

One of the opals, in my wedding band, started to fall apart. A friend of mine recommended this shop…read morebecause she had a good experience when they repaired one of her rings. I was so nervous about handing my ring over to someone. The owner was very kind, knowledgeable, and reassuring. It took a little over a week for the repair. I thought the cost of the repair was fair. They matched the opal perfectly, then cleaned and polished it beautifully. It looks better than brand new and I am so grateful to the jeweler who took such good care of my ring.

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

Arlington Coin & Watchworks is my go to place for watch repair and battery replacement. Courteous…read moreservice and efficient resolution of issues for my watch collection. While it is not my emphasis, I do note that they also appear service a rather vibrant coin collecting community as well. And also do appear to deal in antiques and collectibles to an extent. As previously stated, watches are my focus, but if these things are of interest to you. It might be a place to check out. Ample parking is available in the spacious lot of this point strip mall. There are several restaurants nearby if you're looking to get a bite to eat while making your visit here. It is also very near the Upper Arlington library.

I usually don't leave negative reviews every time something doesn't go my way, but this experience…read morewas bad enough that I feel people should know. I brought in a brand new watch just to have the band adjusted, which is a very simple job and supposedly took only a few minutes. However, when I checked the watch and tried to put it on, the size was correct but the clasp no longer closed properly something that worked perfectly before the adjustment. I came back to the store today, politely and without blaming anyone, just to explain what happened. The response I got was completely unacceptable. The person (owner) didn't even bother to get up from his chair to look at the watch and instead yelled from where he was sitting that I should buy another one because that watch is fake. I calmly explained that I wasn't accusing anyone and that the watch was working perfectly before the adjustment. His response was to repeat, in the same rude tone, that the watch was fake and that I should buy another one. Extremely unprofessional and very disrespectful customer service. I have no idea what kind of people they hire here, but I will never come back not even if it were free and I definitely would not recommend this place to anyone. If you value your money, your time, and basic respect, take your watch somewhere else.

My experience at Meyers Jewelers has convinced me that I won't be returning. This was my first time…read moreusing their services for a simple watch repair, and unfortunately, the customer service left a poor impression. From the moment I walked in, I was not greeted warmly. Several employees were gathered at the front desk casually browsing the internet and discussing what they were looking at while I waited to be helped. The interaction felt very transactional rather than welcoming. The employee who assisted me spoke very little and showed little interest in providing friendly customer service. The employee who performed the service on my watch was similarly brief and lacked courtesy. Although I came in for a minor service rather than a significant purchase, every customer should receive the same level of professionalism and respect. Based on this experience, I would not feel comfortable returning for future purchases or services, regardless of their size.

I have been going to Meyers for many years and they have always been friendly and helpful. I have…read moremade many purchases from them and I know that I have gotten great value.

Great service. Very helpful with finding a watch band for my husband around the holidays. Store is…read morebeautiful.

* We dropped of 5 non-working watches for repair estimates and repairs. Over MANY months watch…read moreafter watch was returned as non repairable. The last watch was repaired and we were charged ***$371*** for it without receiving an estimate as requested - and as REQUIRED by Ohio law for giving consumers the right to a verbal or written estimate for repairs or services that cost more than $25. Shameful. * We really had high hopes of Denig and we liked their proprietor, but we are never going there again. Never.

Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

I had an amazing experience at Diamond Cellar a little over a month ago…read more I was looking for a pink dial Rolex on the request of my wife for her Birthday. I met Michael at Diamond Cellar's Rolex Boutique, and he made the experience unforgettable! Super professional and knowledgeable! The Rolex showroom is absolutely stunning and all the staff were very personable. My wife is over the moon with her new Rolex!

After purchasing my original engagement ring at this Easton location I was highly impressed…read more Unforunately my ring was lost during multiple hospital stays in December. I had insurance so I filed a claim & they directed me to return to Diamond Cellar to pick out a replacement ring. Immediately it was not a pleasant experience. The receptionist never placed me in que despite being the 3rd person in the door after they opened at 10am. I sat annoyed for over 30 mins before approaching her again and asked if I should just make an appt. She said no there was a mix up. I wish I would've just left then. So much happened in between then and now but on 4/25 I called asked if I could speak to a manager because after placing my replacement order they have continued to try to mark the price up despite everything being written up properly & me having both the receipts for the stone as well as the setting. I originally called 3.5 hrs before closing and the receptionist told me if the female manager felt it was important she would return my call. I called back 25 mins before they closed again asking to speak to the manager. She then informed me the manager would call me back closer to closing time. I said do you not close in 25 mins? She said yes then abruptly ended the phone call that ended with "bye". At this point I'm going to try to reach someone af the corporate office because the way they are behaving like a used car sales lot is appalling. I refuse to pay a penny more than the agreed upon price that is on all my order receipts I was given when I placed the order on 2/21. They have flat out lied twice now about why the cost is changing. Avoid at all cost, even if you've had spectacular experience there in the past. I would much rather have them refund my insurance company the money that was wired to them for the replacement and take my business elsewhere and be treated as a valued customer.