These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

I left email with request. Received call within 24hrs. Everything taken care of efficiently.read more

Got everything handled for me pretty quick. They even canceled my previous insurance for me.read more

Such a GREAT agency!!! We have a family business and working with Dave and Vicki make our lives SO…read moreMUCH EASIER!! They go above and beyond for their clients, aim to get you the best rates, and just overall are a pleasure to work with! Highly recommended!

Great agency! The staff is very helpful! Sarah is my favorite bc she's always so friendly and…read morealways trying to help save! I highly recommend using them for insurance needs!

Ron takes care of all our insurance needs, the business, home and cars. He does life insurance as…read morewell. Ron is not your regular everyday insurance sales man. He really takes time to find out your needs and then shops around for the best deal with out compromising quality. Over time he has become our friend rather then just another insurance broker.

Ron helped one of my clients obtain homeowners insurance with better coverage than another quote…read morethe buyer had as well as a lower premium in half the time it took the other company. Ron and his team provide superior service and make sure that the customer knows all of their options and he takes the time to know and understand their needs and goals. Thank you Ron!

I needed dwelling insurance, but I live in Florida much of the year. An agent named Theresa Wagner…read moredid some real shopping for me. First she asked important questions, then came back with some suggestions based on my answers. It was obvious to me that she cared about my specific situation and wanted to get the best deal that she could that would suit this special situation that I have. She would not drop the ball. I'll be switching my auto in May. She added it to her calendar to reach out to me. Customer service I'd not dead!

This place and particularly Amanda C is amazing! I've had a few agents before, and my experience…read morewith home insurance has always seemed very transactional with low communication. Speaking with Amanda, it honestly feels like I'm working with a friend or family member who cares about my home, my finances, and my situation. Trust is such a hard thing to convey over the phone with someone, but she really goes to bat for her clients and has shown herself to be such a high trust individual through her actions and communication.. On top of being incredibly knowledgeable and finding ways to save and structure to fit our situation best. I hope to never need my insurance, but I do believe that in an emergency the claim would be handled in a way that makes me never want to go elsewhere. Coming from a different agency where I barely spoke to my agent and was treated like a #, this place is night and day. Thanks!

Thank you, for the service of finger printing you provided me, very professional, I came in and got…read moretaken care of right away, great business.

The friendliest business owner! I came in for a finger print scan to send to the DRE for my Real…read moreEstate Application. She helped me from start to finish and even gave me some great insight tax deductions once I start my journey as an agent... what more can you ask for? Thanks again for your help! I'll gladly recommend this business to any future candidates.

Chris has been our go to guy for almost ten years! He is very knowledgeable, prompt, and…read moreprofessional. We originally met him in his San Marcos office and were sad to see Severance Insurance move, Chula Vista you are in luck!! He has helped us with all of our insurance needs including our car policy, home policy, and our commercial and business policies. We HIGHLY recommend him! Thank you for all that you do for us!

Our entire family is insured thru Chris and we have been very happy with his services. So nice to…read moretalk to a "local" insurance rep who returns your calls right away and he is very competitive as well. We have both of our cars and house insured with Chris thru major insurance carriers.

The people at PVI work hard, know the business, and most importantly, get results...in spite of a…read moreREALLY hard insurance market for many coverages in California. Highly recommend.

Barni, Brandon, Justina, and the entire Team are phenomenal. If you need home or business…read moreinsurance, IN ANY STATE, just give them a call. You won't regret it.

We trusted Steve Beechs and his team with all our business--and got burned. They told us our…read morepaperwork was "processed," but corporate had received nothing because it was never sent. I had to call corporate myself to uncover the truth. Service tanked after Joe left. Under Alma, there was zero follow-through; she even told us it wasn't her job to follow up on claims or changes. When we asked for help from the owner, Steve was no better--curt, dismissive, and he hung up on my husband when he asked for clarification and turn times. Bottom line: rude to clients, misleading about status, and allergic to accountability. We won't be back, and having our last life insurance policy transferred to another agent. I wouldn't recommend them to anyone.

The staff in this office are always very helpful to me. Alma and Joe have consistently provided me…read morewith exceptional service. Today I called with a few questions and I needed some support with my account and Nancy was super helpful!