Jennifer Ellis and her team are a veteran family owned agency (Hoo yah, Navy!) known for…read moreexceptional customer service, decades of insurance experience, and a deep understanding of California's challenging insurance market. Their team is highly trained in complex insurance matters and takes the time to understand each customer's unique situation. Rather than simply selling a policy, they conduct a thorough review of each client's insurance portfolio, identify every available discount, and develop strategies to help minimize insurance costs while maximizing protection and long term value. If you are a California homeowner dealing with wildfire concerns, nonrenewal issues, or a difficult property to insure, Jennifer Ellis and her team are an outstanding resource. Their knowledge of California homeowners insurance and the evolving insurance marketplace can make a real difference. I strongly recommend Jennifer Ellis and her team to anyone looking for experienced professionals who genuinely care about protecting their clients and providing exceptional service.

Jennifer Ellis is an amazing professional who truly cares about her clients. She is knowledgeable,…read morecompassionate and always willing to go above and beyond to make sure her clients feel supported and taken care of. It's clear that she genuinely cares about the people she works with, and I highly recommend her for all your insurance needs!

We highly recommend Manuel! He has helped us with our personal taxes, answered all of our business…read morequestions, and helped us with both our business insurance and auto insurance. He is always helpful, professional, and takes the time to explain everything clearly. He has also been able to get us great prices and make the whole process so much easier. We really appreciate all his help and will definitely continue going to him!

Manuel Rubio of Stress Less did all the leg work to get me Home Fire Insuance and a wrapper policy,…read morereducing my work to just a few steps. He communicated frequently along the way to get a good pilocy into place. Says he's a local; raised in North County. Stress Less Insurance 413 W Ninth Ave, Escondido, CA 92025, United States

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I Got the Best!! Customer Service from Josie's at Josie's auto insurance…read more josie was Great!! she was very friendly, understanding and professional she took her time and was very patient and very knowledgably about many auto Insurance plans available to choose from for my budget, Josie made sure I was 100 percent very happy and comfortable that I was getting a Great auto Insurance coverage and Great prices to choose for my budget I gave Josie's Auto Insurance Services 5 Stars!! I Highly Recommend Josie's to call her for your next Auto Insurance

Mary is the quintessential professional. I hadn't had car insurance for several years because I…read morehad been travelling so when I bought a car after returning I needed insurance quick. My brother had a policy with Mary and so he called her after like 7pm on a SATURDAY night - she insured me on the spot, over the phone! That was about seven years and three cars ago. I'm partial to Allstate because if you get multiple policies (I have renter's and auto) the rates are fantastic - IF you have a good record. Also, you get a bona fide agent. I've had great responses every time I've filed a claim and I know I can give her a ring anytime I have questions or life changes. I've also never met her in person! Not that I'd mind but I've always gotten great results over the phone and I hope I never have to change my policy.

Mary is fantastic. She is really nice, responsive, professional, and goes above and beyond to make…read moresure I get the best rates. I've been with Allstate for over 10 years, and went to Mary when I first moved here 3 years ago. I've never regretted my decision to go with her as my agent.

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

There aren't enough descriptors to describe how fabulous it has been to deal with Jay. It's easy to…read moreschedule an appointment and phone calls are returned promptly. He definitely provides excellent customer service and is the epitome of professionalism. Every question I've had has been fully answered to my satisfaction. Hopefully I'll be moving out of state soon and, fortunately, it will be to one of the states where Jay is licensed so I will definitely continue using his services.

Although we eventually didn't go with them he was most helpful and answered all of our questions…read moreand more.

AS my husband and I qualified for Medicare, we were confused with all the different options…read moreavailable to us for our supplemental insurance. Lisa Campbell came to our home and took the time to explain the benefits for all the plans available to us. Lisa helped customize a plan that fit our needs. Once we had a plan - Lisa helped us with everything needed to get covered moving forward. If you are looking for an expert to customize a plan that fits your needs, Lisa Campbell is the right broker/agent for you! Thanks Lisa!

If your looking for health insurance, call Lisa. She will show you all of your options, pros and…read morecons and help you choose a plan that is tailored to your needs. She has handled my health insurance needs for many years and I have been totally satisfied with her service. She has proven to be a true professional who is reliable and friendly.