One of the most prompt, clean and professional companies I have dealt with. I highly recommend them.

This review would have been a 4 or even 4.5 star review through almost the entire project, but it kind of fell apart at the end. Let's start at the beginning. Richard and Dallas Home Renovations is a solid contractor that can do a variety of projects to a perfectly acceptable level of quality. We hired them for a shower redo - this was a tile custom shower down to the studs. From early on, Richard came in with detailed email quotes that he regularly updated as we made decisions, and even as we progressed through the actual work and materials got locked in. From start to finish, the cost for labor never budged. I found his communication on pricing refreshing and comforting, especially as we opted for the strategy of purchasing our own plumbing and tile materials. Richard is a very busy man. His company appears to have a great deal of business, which is good for him. That does mean that he tends to rush around - he would appear and disappear in the blink of an eye. One time I was literally talking to him about something and he turned to follow one of his contractors out the door to ask him a question, and after a minute I looked and his truck was gone. He's not being rude, he's just busy - I learned to be comfortable with this. His workers did a very nice job on the project itself. As I work from home I was able to supervise much of the work and I could tell that they were doing a good job with an attention to detail. They handled problems efficiently and effectively and I've definitely seen worse tile work. In the course of the project they also installed a new recessed light fixture overhead and retrofitted an existing one to match, and did a great job at an excellent price. Most of the time, I was able to communicate just fine with the workers in English. We rarely had challenges. Richard did a little belatedly offer to send a licensed plumber and a licensed electrician, but assured me that the work was very basic and that his men were experienced. They did indeed do the work just fine. A couple of times the work was delayed or done out of order because we had a hard time coordinating with Richard to get the right supplies on hand at the right time. His workers occasionally had to re-do things. I chalk this up to Richard's busyness - he procrastinated picking up a contractor-grade accent tile that we had picked out, and then found it out of stock. It also took a while to meet him at a friend's place to get a remnant stone piece for a shelf, and so the guys had to cut a hole in their work when it finally showed up. In the end, I think these only delayed the finish of the project by a day, if even. Things only went meaningfully downhill at the very end of the job. I have no personal experience with tile work, unlike some other areas, so I did not catch them making a mistake in the grouting. We picked out a single grout color for the entire shower, and they got it in unsanded for the walls and sanded for the floor. The floor grout appears to have ended up the wrong color (much too light) - a bit mixed in a couple of plastic cups indicated this after the fact. Plus, the guys failed to properly seal it. I have since learned that you have to let grout dry for 3 days before sealing it or using the shower - this appears to be standard industry practice. They put down the sealer after a little less than 24 hours and told us we could use the shower immediately. The floor grout then dried to a patchwork of different colors. They came back and scraped some of the spots and regrouted, but the patchwork of colors remained. The grout absorbs water and darkens substantially in patches, then slowly dries throughout the day, but never fully gets to the same color. We'd be okay with the wrong color if it just were all the same color, but we tried showering in the other bathroom two mornings in a row to see if we could get it to dry to a solid and it never did. It may be beyond salvaging now. After a couple of attempts, Richard has not made a move. We originally finished the job on 1/14, then brought up the grout on 1/20. He finally came on 2/3 to look at it. On 2/24 he finally came back to look at it again and scheduled his guys to come look at it, but cancelled the next day and today it's 3/16 and I haven't heard anything. I think this is a wrap for us - I'll probably pick up a dremel tool and re-do the entire floor grout myself. In the end, I think that you could feel confident calling Richard to come in and look at a job and bid on it. Go in with your eyes open and knowing what to expect and I think you'll get solid quality at an excellent price. read more

We hired this company to redo a bathroom shower and cover our outdoor patio. When we were looking for quotes, he was by far the best price and was very personable. The other quotes were almost double!!!!! His guys were polite and we gave them beer at the end of the job, which they loved! Richard even fixed our bannister at no charge. He had noticed it was loose. Our neighbor is hiring him after seeing his work in our home. Definitely recommend! read more

Richard has been working on an improperly sealed screen door for me and has been so helpful. He's very detailed and has even pointed out other issues he's seen and has offered to help fix them as well. read more

Richard and Sons have been working for me for over a decade. I am in the commercial real estate business and he is my go to company. DHR is always reasonable and fair and highly recommended! 6 stars!! read more

Dallas Home Renovations has recently renovated our master bathroom. Richard Lovett and his crew did a great job at a very reasonable price. He is very responsive and finishes the project on time and on budget. We would recommend DHR to anyone who is looking for a reliable and honest company. read more

Richard Lovett has remodeled a kitchen, added a room and built a patio all on budget and excellent workmanship. Debbie Rucker, Carrollton, TX read more

I was looking for an honest company to work with after purchasing my first home here in Carrollton, and I found one with Dallas Home Renovations. Richard Lovett came in and gave me his professional opinion including advice of exactly what I needed to update my home (I was clueless as a first time home owner). He and his staff did an awesome job in remodeling my home and did it under the quoted amount. Since then, Richard and his staff built me a 20x20 covered patio with outdoor ceiling fans, rope lighting, misting system, and an outdoor entertainment system. Whenever I have a small home problem, Richard is always available and can often have one his team members at my house in less than a day. From what I understand, that is rare for a contractor. I highly recommend this company. read more

We encountered MAJOR problems while dealing with Dallas Home Renovations....Plumbing, Electrical, Gas....and these are only the major problems. Do not use this company unless you want to pay someone to come and correct all of their mistakes. read more

Regrettably, we hired Richard Lovett and Dallas Home Renovations to scrape and retexture popcorn ceilings, paint the entire interior (walls and trim), and replace the carpet downstairs. The house was vacant and he said the project would take 5 to 6 days to complete. It ended up taking 20 days (15 if you exclude weekend days). Richard did not appear to supervise his crew nor did it seem that he checked their work before calling us for three "final" inspections. As a result we wasted a great deal of time and energy traveling to and from to view their unfinished and/or careless work. They routinely failed to prep and thus splattered texture and paint on carpet, tile, stair rails, ceiling fans, etc. They even installed the new carpet before they finished painting, so now our brand new carpet has paint on it. We will give credit where it's due and say that they did a pretty good job on removing the popcorn and retexturing the ceilings, but beyond that the crew showed zero attention to detail. For example, they painted around a roll of toilet paper vs removing it; painted only the front, not the sides, of door trim, etc. The majority of the work, not all, was eventually completed, but definitely not to our satisfaction. I do not recommend Dallas Home Renovations. read more