I've brought three different vehicles to Integrity 1st over the years, and they've consistently…read moretaken great care of me. The front staff is always friendly, and they tend to get work done pretty quickly, which I really appreciate. Most recently, I brought in my Kia EV9 and my VW Atlas for alignments. The EV9 was handled smoothly, although I did have to call to check whether it was ready. Not a big deal, just something to note. The Atlas visit is what really reminded me why I trust this shop. During their inspection, they noticed the oil filter and drain plug were leaking from an oil change I had done at Take 5 only two hours earlier. I'm extremely thankful they caught it. If I hadn't brought it in the same day, I could have ended up with a major engine problem. The only other minor issue I've ever had was a couple of years ago when my Pacifica's strut replacement was delayed, probably because of parts availability. Otherwise, every experience has been solid. Overall, Integrity 1st has earned my trust with their honesty, attention to detail, and friendly service. I'll keep bringing my vehicles here.

if there is minus review that goes to this place!! i cannot even claim refund for this because i'm…read moresure this how you run a business by scamming innocents. i cruse your business go under loss. i had to follow up with multiple times they don't inspect infront of you is real reason to scam you guys, they can say whatever they want to get huge bill from you all. they made mess in my car and the attached image is the proof the trunk where the battery is they did, not care to close the lids and give me a the way it was supposed to. i paid 244$ for just this bullshit. they speak to well but manipulate with rubbish reasons. i had my car stopped mid way and called the nearest automotive place which happened to be this location. i had to wait for 2+ hours to get my car towed when it was just 4-5 miles away. then when i went next day they took 9 am to 3 pm to diagnose what's the problem. they charged me 157 approx for analysis when most other places offer free service. since my car was off i was helpless and they took really huge advantage of the situation. they gave me a est of 3000$ for fuel line change for my hybrid 2009 model to which i did not proceed with repairs thank god. they gave such lame reasons. 1. car did not start because gas indicator is showing half (wrongly) but the tank was empty. well it was just a week i top up the gass and hardlu driven 50-60 miles. when i saw the same day it was showing half tank gas. but when they handed me car it empty with 10$ gas what filled upon conversation said it needed to start the car. reason - the gas filter is stuck and gas is burning mid way before reaching engine - which clearly a filter change could fix it but they suggested whole part to replace for 3000$. not only that whatever images they gave in report was not the reason behind why my car stopped running. 2. while for the car to start they re-charged the battery, if the car could run with battery being charged what is the gas and egine story ?? all your reports show no real reason for my car engine being stopped. no actual machine indicator images in the report.just manually typed every single thing like novel. 3. now, the abs indicator and tire air indicators are showing on the screen which is flase alram. - nowhere related to why my car stopped running again. i cannot even claim refund for this because i'm sure this how you run a business by scamming innocents. i cruse your business go under loss.

Arrived on time Did a great job, already had the part in…read morehand. Very pleasant. Quoted price did not change. No

We gave these people a call after they repaired our neighbor's furnace in their camper van. They…read morewere quick to reply and came out to assess our problems that afternoon. On their initial visit, the tech told us how to reset our side slide which was experiencing uneven movement and sticking. They also set an appointment for the following week to repair or our furnace. They showed up early for the repair and it wound up being $200 less than the original quote. They removed the furnace and cleaned out the mess left by dirt daubers (thanks previous owner!), then reinstalled and made sure the screen was in place to prevent future problems. Very professional and reliable!! We were impressed!

Requested a shirt printed for my sons soccer team. They were really responsive and quick to provide…read morea turnaround. Was able to get a small batch of jerseys printed for our grassroots soccer team and they even were pretty flexible. They were really quick with the turnaround and flexible about the pickup time.

We used PTG to wrap and tint our Cybertruck and they were awesome! Eva was really helpful in…read moredesigning and Richard did an awesome job with doing the wrap and tint! Would definitely use them again in the future. 10/10

5 star service! Was in and out quick, great quality and great people. Tint looks great!read more

Alta Mere in Plano Literally Saved Our Lives -- Forever Grateful…read more Back in 2019, I brought my vehicle to Alta Mere in Plano for a clear front windshield tint. I never imagined that a routine upgrade would one day make the difference between life and death, for both myself and my daughter. Fast forward to 2025. While driving northbound on Highway 75, two vehicles were racing southbound. One lost control, crossed five lanes, and slammed into the center median. The impact shattered the concrete barrier, sending massive chunks of debris and twisted vehicle parts hurtling into oncoming traffic, directly at us. Our vehicle was struck multiple times. Concrete boulders and flying metal slammed into the windshield. But thanks to the clear tint Alta Mere installed years earlier, the glass held. It didn't shatter. It didn't send shards into our faces. And those deadly projectiles didn't make it into the cabin. Without question, that tint saved our lives. Today, we returned to Alta Mere to have another clear windshield tint installed. Walking back into that shop felt like coming full circle. It wasn't just a purchase -- it was a heartfelt "thank you" to a team whose work quite literally protected my family when it mattered most. Alta Mere, thank you for your quality, your service, and for unknowingly giving us the gift of safety. You have customers for life.