We've used Benjamin for a handful of projects. We've learned they're fine for opening clogged…read moredrains and that's about it. They installed a toilet that leaked and ruined our bathroom floor. They also gave us a complete runaround on installation of sump pump. "We can do it! We can't do it now because we have to order parts. We got the wrong parts." Several weeks passed after I first called and still no sump pump. We told them to just forget it.

very timely and efficient. they took a credit card before installing the dishwasher and I still…read moredon't know what the charge was.

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Last fall ordered 15 bags they only brought 6. Had a salt delivery scheduled for today. Waited all…read moreday then called at 3:30 and they said it's coming a different day. All done ordering salt from them. Yuk.

We called to have our softener inspected and turns out the regen system wasn't turned on (head…read moresmack). Trevor, who helped us was extremely kind and knowledgable. We didn't feel like it was a wasted service call as we enjoy learning about one of the vital machines that help keep our water safe and our sink from staining. Our softener was under 7 years old and we weren't pressured to buy a new one (thankfully). He gave us his card and mentioned that he will check in a the next week or so to see how things are going. If this is any indication of how this company runs, I will forever use them for all my softener purposes. 100% recommend! Thanks for bringing a rockstar to our home. Cheers,

What can be said about water? Or a company which deals in water?…read more Well, let's see. About five years ago, I bought my current home. In the basement, there was a faded, lime-green water softener brine tank and recharge tank. It was "antique" - but wasn't in use (it had been bypassed). There on the front of that brine barrel was the logo for Fox Water. Since the tank was so old (30 years or more), I figured Fox Water might have been long gone - and I stared at it every day for two years before finally looking them up for an estimate on removing it and replacing it with something useful. Even though it was a few years ago, the conversation on the phone stands out in my memory as the thing that sold me on hiring them. It's a family-owned and operated business - and they really know their stuff. The price for a new water softener was agreeable and the experience of "water softener sales and service" was as titilating as it sounds. Now I have soft water, which makes everything about my life a little bit better. But wait, there's more... A little over a year ago, we heard some disturbing news about some of the wells in Madison - that there were chemicals in some of the wells, but they were "within acceptable limits". Our concern (and our desire for tastier water) led us to buying bottled water (for a dispenser) from Fox Water. I choose to run the empties back to Fox Water every month or so, and lug the full ones home and into my basement for storage. Just yesterday, I stopped in to drop off the empties and pick up some full jugs - and the chap who loaded my water in my truck complimented my baby for being awesome. Their price for bottled water (from Nicolet) is very reasonable - they're always friendly when I stop in - but when you compliment my baby, congratulate me on being a dad and shake my hand? Sold. Customer for life.

I go to Fox Water because they carry Nicolet bottled water. Boss man Ray is quite unfriendly…read more (Probably saves his nice face for the customers whom he knows better. Good for them, bad for people like me.) His employees are generally friendlier, which makes my trips there tolerable. I put up with Ray's surliness because I like Nicolet water and don't know where else to get it.

DJ arrived and quickly diagnosed my issue. He rapidly resolved the problem by replacing a capacitor…read morein the power supply, avoiding the need for a new pump. I didn't know what was wrong and expected an expensive repair, but I instead received excellent service.

I had a run of bad luck with everything plumbing at my older house and Sauk Plains Plumbing were…read moreabsolutely wonderful! My troubles began with the water heater, then my pressure tank went, then the well pump, and to top it off my well collapsed (kudos to Sam's Well Drilling too!). The owner Steve was easily reachable, he even came out on several occasions to help out. All of his guys were really professional, knowledgeable and communicated well. I would highly recommend this business!

Our pressure tank was showing signs of air bladder failure, Judd came out and assessed the problem…read moreand within the week was able to come out with a new tank and install it. this was not an emergency situation and I was happy to have the time to figure out costs and look up alternatives. Our standard plumber does not do this work but recommends Judd to do it because they don't. I'm very happy with their service and the guys who come out to do the work are great about cleaning up after themselves ( plumbing can be messy work). The cost was a little higher than AI estimated, but I take AI with a grain of salt.

The technician was extremely rude to my wife and I about pretty much everything we addressed with…read morehim. The home office secretary was also rude. I don't know why these people have such negative attitudes but it was an extremely unpleasant experience for us. These people do not deserve your business.