Hate that everything they tell you is just a lie. Just something to get you off the phone or chat…read more Terrible accents for a southern boy to understand. When I tried calling the local office, someone with an accent started screaming at me. I asked to speak to someone in the local office, and he started yelling asking if I thought Windstream started in Dalton Ga. He just kept screaming that I needed to call customer service and hung up on me. I called same number back and he went straight to yelling and screaming telling me not to ever call that number again, and then hung up. I didnt get to say anything. A couple of c/s ppl have helped, but when you have talked with 20 of them and only 2 tried. Thats bad.

The customer service is awful. They make it very difficult to speak to a person. They are rude, not…read morefriendly, and the English is poor. they charge $6.95 to run your card, and if it doesn't go through they will continue to run it, while charging $6.95 each time. Asking a person to reverse these charges is near impossible.. also my service would lag a lot, and randomly go out, taking up to 10 minutes each time to reconnect. The charge of $128 a month is ridiculous. I wouldn't use them if you have another choice.

Honest, competent, fast, friendly and reasonably priced. What else do you want?…read more Zack showed up quickly to work on my dead outboard this evening and after some work, it looked like I was in for a week's wait on parts and a couple of hundred $ in labor. But Zack wanted to check one more thing before he left and found an obscure problem that I had inadvertently caused myself. He fixed the problem on the spot and within the service call fee (yes, I tipped of course). Happy boater here, and feel like I made a new friend. Recommended!

If I could have given less I would have, came to my house w no intention of doing work on my boat,…read moreeven though said he knew what the problem was right away and was a fairly easy fix. Tried to say that he could not fix my "simple" problem knowing I had other issues w my boat. (Which after speaking w 2 other mechanics we're not issues at all) Tried to upsell me on a much more expensive repair right away, saying it was the only way his "conscience " would allow him to fix my simple problem. Then after almost having me convinced that I would probably go down like the Titanic if I didn't let him fix my other problems, which Zack based purely on speculation, he said did have the correct tools to do repair anyways. When I questioned his motives for coming to my house if he had no intention of doing the "necessary"repairs" he was suggesting OR the repair I called him out to do, his attitude quickly changed and he says just give me my service fee ($200) and I will be on my way, but his "conscious" would accept $100 for his time, which I paid. Zack you are a scam artist pure and simple, you may have scammed me but hopefully this review will steer someone else from choosing you and your shady business!!!!