Where shall I begin? Moved into a newly-built house on Dec 10. Six movers (five men and a young…read morewoman). Here's the list of damages: hutch glass broken, two finials off of an antique bed broken off (they couldn't find the finials), antique Fender guitar case cracked/broken, large gouges on concrete floor in garage, over a dozen gouges and scrapes/scuffs on walls throughout the house, pedals removed from Yamaha grand piano (not supposed to be removed), glass broken on large picture, scrapes and back of antique mirror split, front door scraped, scratches on wood furniture throughout house that we wound up repairing ourselves. It got so out of hand that the supervisor showed up and sent the crew outside. This is a brand new house and was in perfect condition until Two Men and a Truck moved us in. We chose them because they had the lowest bid - our bad! They repaired most of the cosmetic issues but compensation for antique bed damage, antique guitar case damage, and permanent gouges on the garage floor fell seriously short ... $600? And all of the repairs were not completed until a week ago, so damages still visible throughout the holidays. Regret not going with Two Guys and a Truck out of Anderson ... higher bid but higher standards.

The drivers appear nice but they left a lot of things i had to pay another company to come and…read moreget

Nothing broken, everything well packed, courteous, willing to make last minute changes. Have used…read moretwice.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

last minute help needed and even though my situation was a bit different than what he does he went…read moreabove and beyond to help me.. he is a stand up guy as is his employee,Kyle, if you're in need of his services it's worth it 100%

Company and crew was late during the service hired (loading, driving, unloading), jammed the fence…read morewhile parking during unloading, and raised the price days before the service was provided. I paid the all price requested plus the gas, truck, and tow and dollies they requested to provide the service. The owner also didn't provided receipt upon several requests. I do not recommend. I have the history of messages and the Zelle money to attest that you did receive the money Mr. Michael Baker. So it's your company.

Unfortunately I had a terrible experience with this company. I was told I would get a bigger…read moretruck. They couldn't get much in this one hardly at all. I told them just my heavy stuff and they left half of it at my home. When we got to the new place I have a mattress that got stuck on the truck latch and tore a 2 foot hole underneath. It doesn't show but it was a $1000 mattress. All that being said the part I felt uncomfortable about was when the first mover arrived early we talked a little bit and said if your tipping us we prefer cash. First I paid almost $800. I didn't know that I had to pay a tip too. I did because I felt pressured to. But I felt it was extremely rude. This was back in March. I thought it would save me a lot of headache but I was still moving my stuff until the end of March. It was an experience that I will never do again. I wanted to like this company but I just didn't. Sorry!

Overpriced | $1,400-1,600 12/2 still no word.. after many…read morecalls, emails My son has no dresser and living out of card board boxes! Merry Christmas! 11/4. I did exactly as instructed below, have not heard anything back. I have called several times and emailed no response. My 12 yr old son is without a dresser and still living out of boxes since July 26th! As a single working mom I cannot afford to buy him a new one. Please respond! This was the most frustrating unprofessional move. I've ever experienced. They completely ruined My Son's expensive dresser I put a claim in have not heard. I've called three times emailed and phone calls have not heard a word considering going to court over this. They didn't have all the supplies to safely transport without scratches on the furniture couldn't even get everything in the truck had to do it all myself with a friend the next dayThey ripped out the drawers, they can't go back in one of the guys wasn't even with the company, move, slow as molasses I would never ever use this company. I sent email several days ago as instructed below and haven't heard back from you guys..?

Rockstars. Professional and efficient. Absolutely would use them again…read more Everything from scheduling to moving was seamless and white glove. Moving can be arduous and everyone at Soft Touch helps to ease that burden. Especially Monica the service manager. Thank you!!

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

I moved over the Christmas holidays. The movers were polite and even provided me cash that I had…read moremisplaced in my bedroom. Turned out I needed two trucks, so two days of work, and the company was completely flexible. I do not know if it was the cheapest option but I believe it was the best service available for a town to town move. They were true professionals. I would like to add that I was informed many people do not tip. I tipped well. They deserved it.

After reading several positive reviews, I felt I was making a good decision in hiring Sherman with…read moremy move last month. WHAT A MISTAKE! Sherman represents the move is insured - at $0.65 per pound. Additional insurance is offered for an added fee. The move is NOT insured. I did not choose the additional insurance. The movers let a 300 pound tool chest slide off the dolly and damage the floor in my new house. In addition, a set of book shelves and bedroom furniture were damaged - chips, a gash and finish abrasion from the moving straps. The $0.65 per pound insurance coverage would be more than sufficient to cover this claim. However after submitting the claim, Maura Mackey (owner/manager) refused to take a call or to return a call. The part-time receptionist put in charge of the claim process had no authority. It has been more than a month since the move and with communication completely cut-off, it is clear Mackey has no intention of standing behind the insurance representation. Management, and ownership - DISHONEST and DISHONERABLE

Tough Guys moved me from Lafayette to Indy thanksgiving weekend, in the middle of a snowstorm…read more They were meticulous about wrapping my unique items. They showed care with all my things. I moved into an apartment on the second floor. Everything went as smoothly as possible with the weather. They were polite, courteous and organized. I recommend their business if you need something moved. They were worth every penny.

The guys were very friendly and extremely hard workers. very professional. for the price I don't…read morethink you could find better movers.

These movers are inexperienced. They make you sign a disclaimer freeing them from any…read moreresponsibility from damage they caused before starting any work (with their assurances if anything happens will be minimal at most). We had a simple move, the removal of a love seat and a futon from the basement and out the front door. These items were brought down without any damage by non movers. Today they were brought up by College Hunks with less than desirable results. Though these men were polite and prompt they lied to my wife saying they scratched the wood trim before promptly leaving. When she inspected the damage she found they gouged the drywall and poked a hole right through it. Upon getting home I found more drywall damage and scratched floors! Great job College Hunks! Thanks for the damage I have to repair due to your ineptitude and carelessness. I was planning to hire them for a move but will look elsewhere. P.S don't pay extra for the bubble wrap, makes no difference. They'll charge you full price for it and use hardly any of it.

So glad I randomly stumbled upon this company on google. Nobody will take mattresses and box…read moresprings and I don't have a friend with a truck. I scheduled this out 1-2 weeks so I could get things in the front room. I got an email reminder the day before. The guys were on time, called in advance to figure out what they were picking up, and got it out really quickly. The timeframe was blocked for 2 hours but it's not like calling your internet provider where you have to wait all day. I will definitely call back for more stuff to get removed. Thanks for all the help.

This was my second move experience with Stuart's and I continue to be amazed by the professionalism…read moreand service this team provides. Everyone from the office staff to the moving teams are all so courteous and committed to providing outstanding service. The pricing is competitive, and the movers are quick and careful. It was raining the day of my move, and I appreciated how cautious the movers were with keeping my possessions dry and carpets in my home clean. It is really the small things like this that speak volumes about the professionalism of a company! Thank you, Stuart's! You are awesome!!

Absolutely first class service - great team of movers and good people in the office. Very…read moreprofessional. Thank you