I always have a great experience, in these unique shops, a little higher priced but I always find a…read morelittle something.

Great service and merchandise! Locally owned so be sure to support! I get all my work clothing here…read moreincluding shoes and boots!

I initially had a frustrating experience related to a missing waist belt and lack of clarity on the…read moreproduct listing. I want to update that after working directly with the team at Frost River. They followed through and made it right. The waist belt arrived as promised, and it's exactly what I expected. I also received clear clarification that the belt is intended more for stability than true load-bearing, which helped set appropriate expectations for how this pack is designed to perform. More importantly, I want to acknowledge how this was handled. Richard and the team took the feedback seriously, made meaningful updates to their product page to prevent future confusion, and went above and beyond with thoughtful extras and a handwritten note. That level of accountability goes a long way. The pack itself is outstanding--top-tier craftsmanship, materials, and build quality. In the end, they stood behind both their product and their customer, and I'm glad to be keeping it.

The quality of the products here are the best you can buy. My wife loves this store we usually buy…read moreat least one thing every time we stop there.

High end brands. Wide selection of clothing, footwear, and outdoor equipage. Lots of stuff for…read morefemales ! I stop by whenever I'm in Duluth.

Kudos to human kindness. Recently purchased an item at trail fitters (an insect shield head net)…read morethat fell out of its package when I walked back to my car. Went and retraced step to no avail. Shared my experience w staff at trailfitters and they replaced my item for no charge. What great customer service and human kindness!

Good place to purchase discounted hiking shoes. Even with factoring in the 5.5% sales tax, prices…read moreare better at Northwest Outlet then comparable stores in Duluth without sales tax. The young women working the shoe area were very helpful to my husband who was waffling back and forth over size. We needed a rugged pair for MN hiking; our AZ trail runners were not making the grade. Thank you Northwest outlet for selling a brand name for $55 a pair.

This is one of my favorite outdoor/camping stores. Definitely more camping gear options then Dicks…read moreor Scheels. They are real pros in terms of having good options for all my adventures and they do it within a small footprint with expert service. Also, their end-of-season sales are fantastic. Also, also, they stock a full line of Carhardt and cold weather gear.

Went for cold weather gloves and socks. They did not disappoint, many many many different types of…read moregloves and sizes. I ended up getting a glove liner for my actual gloves and it worked out well. The cold weather sock selection could be better but what I got worked well enough. I was looking for an extreme cold sock but could not find one. No one spoke but I didnt expect it either. Cashier was nice and sweet. Good experience for a dicks in the mall.

They had the product for the price I expected. I was helped by a very nice, knowledgeable and…read morepersonable man. I would give him a 5 star rating. The check-out was less than pleasant. The check-out staff spoke very quickly and was difficult to understand. I asked him to repeat a couple of times and then asked if he would speak slower as I was having difficulty understanding him. When we left, in a very exaggerated low and slow voice - think recording at a slow speed - he thanked us with the standard "Dick's farewell" line. I felt that was a rude response to a legiment request. I would give him a 1 star rating. Since it was the last impression as I left the store, it carries more weight.

I am enthusiastic about Aerostich. Their suits have saved my skin (literally, in the correct use of…read morethat term). I have owned three of them over time, and I would not hesitate to buy another. I gained weight, and the first no longer fit; both the second and the third remain in service, and they look fine. Here is the background. I started riding in 1992. I had wanted a motorcycle from my teen years. My parents of course would have none of that. I bought a Honda Hawk GT when I was an adult with my first "real" job. Over the years, I have ridden other bikes. I owned a BMW for about a decade, a behemoth that was great for touring but too heavy for the urban commuting. I'd regard myself as an experienced rider, but not a hooligan. I am always in protective gear: suit, helmet, boots, and gloves. I had studied the options back before I acquired the Honda. Aerostich was already in business. I ordered a two piece red suit. It was an extravagant purchase. But I figured it was not expensive relative to its function. I also planned to use it regularly. I did so. If you take into account all the considerations, I would regard it as an excellent value if not an outright bargain. I was using a Shoei helmet before the Schuberth ones became readily available. I had Aerostich combat touring boots, and I like them, but I have concluded that other than for long trips they are too much. I have different brands of gloves, and the mom and pop outfit who made the deerskin ones I favored has long since been defunct. I also have the waxed cotton jacket, an earlier generation. That would not offer much crash protection. I wear it out and about as well. My wife is not fond of it due to the padding, which makes me bulkier and with more edges, a bad combination. After riding across the continent, I was hit by a car in the Haight Ashbury neighborhood of San Francisco, at that very intersection made famous during the Summer of Love. I was partly at fault. The teen driver, who lacked insurance, swerved when I did not expect and knocked my rear wheel out from under me. I was passing him on the inside, which is a cautionary story about lane splitting. Although I was traveling maybe ten miles per hour, I had enough forward momentum to go down and slide straight into the curb. When I walked into the UCSF emergency room, the triage nurse said you're the first motorcyclist I've ever seen walk into the ER. The helmet did not show any sign of contact with the pavement. I am glad I had it on of course. But the suit had enough scuffing (not enough damage to even warrant sending it back in for repairs though) that it was clear if that had been a layer of clothing I would have lost much of my epidermis and faced a very painful and likely lengthy recovery. As it was, I only fractured my pinky finger, and the doctor said to me, we can't do anything for you, it'll have to heal on its own, but a hairline crack like that will never be fully back to normal, and when you are in your fifties you'll probably have developed arthritis there, and you'll feel intermittent pain -- and the prediction was accurate, but on the scale of things if being hit by a car damaged only my pinky finger, I'm fine with the outcome. I've logged many miles in the Aerostich suits. I haven't gone down since 1992, but I will vouch for this product. I probably have ridden zero miles without donning this outfit. Other than in the coldest, hottest, or wettest conditions, it is perfect. While I would ride to ever so slightly colder than is comfortable in an Aerostich, the addition of a balaclava and a vest take care of the issue. I ride in the summer, and on the highway you're fine; I would wear only a t-shirt and shorts underneath if you were planning to be in stop and go urban traffic on a summer day. The water resistance is just shy of perfect. In a downpour, you will have leakage around the zippers. That is to be expected. it would be impossible to do much better, without undue weight and problematic complexity. I like the look too. You could not rob a bank in this costume. I tell kids I'm the Yellow Power Ranger. People take notice -- you want that while out there, to ensure you, as riders say, keep the shiny side up and the rubber side down.

Terrible customer service!…read more This company was recommended to me and I was excited to get an R3 suit for myself and another one for my dad. I found a sale suit in my size on the website, ordered it and received a confirmation email. 3 weeks later never received the suit and called customer service who told me my order didn't exist. Was informed that the computer system glitched on their end and they cancelled my order. I asked if I could re-order the suit and was told that it was sold. I asked if I could get a replacement suit for the price I paid and was told they would sell me a different one for $161 more! If I owned a business and it was my companies fault an order was messed up I would make it right. Also 3 weeks later the suit I originally ordered is still listed as available on their website! Not very organized.

I found it very pleasant the atmosphere was great the staff was very helpful and found what I was…read morelooking for price range was a little high but the products are of great value

Im not sure why people are dumping on this branch on duluth.trading I've always.had a decent…read moreexperience and the store is well stocked and the staff are helpful. The only annoying thing is the prices aren't clear sometimes, like if they have a discount its easy to get confused about what's included.or not

Expensive, but quality is superior, just like the lake! I…read morebought a small water tight wallet protector as well as full finger kayaking gloves to avoid blisters every time I go kayaking. Nice shop, wide specialized collection.... go outdoor, the classy way!!!!

First things first. Duluth Pack made a great product. Five years ago I finally pulled the trigger…read moreon a waxed canvas bag. It's used every day and it has been rugged, useful and carefree. After 5 years, it needs a cleaning. Customer service made a point of fighting me, so I've opted to never buy from them again. Great product. Garbage service. Melissa needs to consider a new career.

hello! Josiah here! I'm quite the regular here, you can see me there on sundays (most of the time)…read morethis place is great! the jawbreakers are to die for and Dave is such a nice guy, the food is great! the incline skates are cheap, the workers are great! My favorite song to request is five nights at Freddys by the living tombstone, everyone that is skating is always so nice, whoever doesn't put a 5 star, I'm sorry you didn't have the best experience... hope you come back :) the best family owned business ever

GOD I LOVE GOING HERE! the arcade is so colorful and it's…read moreall around an extremely fun and photogenic place!!! i've been there about 3 times and have enjoyed every single time! i really wish there was a roller skating rink in my area (this place is about 2 hours from me) BUT ITS WORTH IT! the only bad thing about it and the the lobby (which your in the 3 mins tops) smells weird. but other than that everything is amazing?