Ann Marie was one of the most unprofessional and ineffective real estate agents I've ever dealt…read morewith. She wasted months of my time with constant delays, poor communication, missed follow-through, and a complete lack of urgency or reliability. Nothing ever moved forward, and I eventually had to walk away just to stop the headaches. I can't speak for West USA Realty as a whole, but if Ann Marie is any indication of the standard they're willing to accept, I would strongly advise people to stay far away. My experience with her was overwhelmingly negative, and I wouldn't recommend working with her or trusting her to handle something as important as your housing situation.

First time homebuyer and was excited to move into a home with my girlfriend after getting out of…read morethe army. Realtor lied to me about condition and age of home appliances, did not talk to my mortgage lender leading to him being left in the dark through the whole process prolonging the buy, talked me out of getting necessary inspections (that would've shown about 20,000 in necessary repairs to get the home in a livable condition),, altered my signature and backdated legal documents. When I brought this up with the company, with proof of forging legal documents I was told "too bad you can't turn back time" and that unless I had money for a lawyer they were going to do anything about it.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

We signed a contract to sell our house to Sean Smith, Luke Careccia from the Thrivere Team who is a…read morepart of the My Home Group. Sean walked the property with my agent and he was told everything that was needed to be done to the house. The offer was for selling "As is", no repairs and no cleaning with us allowed to stay in our house for 30 days after closing and a 1 day inspection period. Sean could not have been nicer and more accommodating. Them last Friday comes and Sean said we need to drop their offer price $25K because he said that he did not know what everything costs and it would take more money to fix up. After several days of going back and forth and telling him we signed a contract and he walked the property and he was told what the issues were in the house and we were expecting to close on December 29th. Sean kept saying I am doing everything I can to make this work, blah, blah, blah. He said he sent over the inspection report on December 12th but we never received it. I asked him to forward that email to see the timestamp. He never sent it. The title company said he needed to send by December 11th but he said he sent on December 12th. We scheduled for him to come over Monday night to see according to him "where we can cut some corners and save some money." He never showed, did not answer and texts or phone calls and never apologized for blowing us off. Then yesterday after telling them we were not going to sign the cancelation addendum they sent and we expected to close on December 29th or give us the earnest money, Luke sent an email to myself and the title company saying they were canceling the contract, said to send their earnest money back to them. The reason they used was that we did not disclose on the Disclosure Form that there were cracks in the foundation. I did put on the form that their were cracks in the flooring but I do not know how they know there are cracks in the foundation, as Sean was only in our house the one time to walk the property initially. Bottom line is that Sean and Luke are very dishonest and has put us in a very bad situation as we are supposed to close on our new house on December 29th as well. I know this does not represent all who work under the My Home Group umbrella but they only ones that are getting screwed is us. Do not use the Thrivere Team.

False advertising... well, technically not. False…read moreadvertising because a rep. of My Home Group made the claim. Not false advertising because we did not deal with Doug Hopkins personally. Doug Hopkins says on the radio "Some guys will lowball you at the last minute, I will never do that"... "Doug Hopkins with My Home Group" Our deal with My Home Group had the person try to cut $15.000 off the agreed price after we signed our part of the deal. We weren't desperate so we said, no, not happening. After some "maneuvering" the My Home Group guy did the deal at the agreed to price. I did not pursue the false advertising issue because I didn't deal with Mr. Hopkins and "my" realtor is a friend of the family.

I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

We had a really disappointing experience with Provident Partners. We applied for a rental property…read moreat 637 E Indian Wells Pl in Chandler, AZ on May 26, 2025, and paid the application fee as instructed. The very next day, they asked us to submit another application for my husband--which we also did, paying a second fee. We followed up multiple times over the next several days with no real updates. Then, on June 2, they finally told us the owners decided not to rent the property anymore--and that they would not be refunding our application fees. The worst part? The home had already been listed for 18 days when we applied, and at no point did they mention that the rental was uncertain or pending a decision from the owner. It feels like a bait-and-switch designed to collect application fees from multiple people for a property that may never have been available. Very unprofessional and frustrating. Would not recommend.

Adam Burgus went above and beyond to help us. He worked with our schedule to meet us for tours and…read moreanswered every question we had. I was truly amazed that he responded to every question and provided options every step of the way! Thank you Adam, you stand out from the majority of realtors with your helpfulness and kindness!!

5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

There was truly no question when my husband & I decided to pull the trigger and purchase a second…read morehome- Clementi Real Estate Consultants & moreover , Len , was our absolute, hands down first and only choice. We had such a great experience with Len from beginning to end to even beyond with our first home , ( as in - Len will consult with you on upgrades / renovations/ what is necessary/ what will get you your money back on your investment when time to sell / what won't and .. AND THIS IS HUGE after our ONE BIG MISSTEP with a horrible GC .. he will recommend GOOD, LICENSED GENERAL CONTACTORS! or Handymen. ) We started to talking to Len about wanting to buy and he walked us through each step since we still owned another home in the valley , IT may be different , he warned and we couldn't miss a step. Everything had to be almost perfect to gain that amount of mortgage. That's Len.. attention to detail. A straight shooter. In the current market , we definitely needed to have all of our ducks in a row with pre-qualifiers ; down payment; and wants / needs etc. ; we needed to be realistic. and we needed to be ready to hit the 'GO button ' on the spot if we found something in our price point that hit all or 85% of our mark. Covid or not, this real estate market is hot! Len worked us through each step start to finish . When we finally got to the part where we could look at homes we looked and looked and looked ..we even called Len on a Sunday while driving around Fountain Hills to see if he could get us into a home .. He said ,' give me an hour and I'll be there!' THIS guy works tirelessly! Never gets impatient. We bid on two homes with full ask and went over the asking price in Scottsdale just to be out bid.. even with escalators !! He never gave up on helping us find the right home .. when I was almost in tears after another full day of looking at homes .. we went to the home that both my husband & I didn't think 'on paper' would fit our needs .. it was the last on our list .. and , well, it fit our needs more than we even imagined and it was in THE part of Scottsdale we wanted to be in. Len even dealt with let's say 'difficult sellers' as we went out of the country unaware for a month. His agency is run tight ; his colleague , Cathie was at our final walk through and she is a gem, as well. This is a tough market to navigate alone right now .. YOU need the right agent who will work diligently - day ; night ; and even Sunday ! You need the right agency who follows through on helping you from beginning to end and all the steps in between .. the financial part is key.. YOU need the right agency who will make the other agent on the other side of which you stand tow the line .. we JUST learned that .. Len will definitely do that! Clementi Real Estate Consultants again ... will guide you through all the painstaking tasks of buying a home and make it fun too.. Like fun bites at Spiga for a 'regroup session '! There is nothing better than the moment you close .. grab those keys and walk into your own home .. YOUR American Dream.. and see YOUR hard work and savings .. all at your fingertips!

Is there a negative rating. Dishonest company, see BBB reviews…read more Listed and showed what they said was available office space. Agreed to lease space and verbal agreement to sign contract in couple hours same day. Then takes money from someone else within the hour for same space.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

I signed up with them in good faith. The held back $50,000 after their inspector came, for new A/C,…read moreroof and pool? I negotiated the roof and A/C pricing. They showed the house after removing one of the appliances without even cleaning? After several months and me incessantly complaining they sold the house for $85,000 less than appraised value and a $10,000 buyer concession??? Then tacked on over $50,000 in "expenses" plus paid buyers realtors commission!!! All effectively reducing my profit from the sale! Every time I see the commercial where they guarantee sale at full market value I want to PUKE! They are terrible at communicating and honestly do t know how they are still in business When I called the owners son he told me they really didn't make that much on the sale?? NO KIDDING YOU GAVE UP $112,000 in lowering the price concessions and buyers commissions???

Update to my updated: All I'm going to say is more threats…read moreand harassment. After blocking David on yelp after multiple time of asking him not to message me any more he began to text me which is harassment. He is trying everything to get me to take down my review. Update to my review: So they send messages asking how much to get a bad review removed from the poster. That's super professional don't you think? Then when you say no, you get a threat from them? Are these really the people you want to work with? Then when I tell him go ahead he tells me to have my attorney contact him? I don't think so. You want to threaten, you pay the fees. I also asked him twice to stop messaging me and he didn't. I'd be happy to tell and show anyone the full messages and tell the full story that happened. Along with the video of him talking bad about our house. Do not let these people bully you!