Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

Waited several hours for them to pick up my car for detailing. They never showed up and I never…read morereceived a txt or call to let me know they weren't coming. It took a couple of calls and txt the followings day to hear back from them, just to be told someone didn't show up for work. This was after I had paid them a $100 deposit.

Run with everything you have to run with. My Jeep has been held hostage for a month and all I've…read morereceived are lies after lies. Jake is the worst excuse for a contact I've ever dealt with. I've been lied to 5 different times telling me my Jeep would be ready tomorrow; that turns into the end of the week which turns into the first of next week....you get the point. The most unprofessional jerks I've ever encountered. I chose them from recommendations and I can't figure out why anyone would recommend these jokes. Avoid Walker's in Seymour at all costs!!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I could not have asked for a better body shop to have taken my vehicle to. Monte's Downtown…read moreAutobody in Seymour was absolutely a delight to work with, and they did an amazing job on my daughters' car. They kept in contact with me thru every step of the repair process and was able to have the best price around for the job. I would definitely refer anyone to Monte's, and I will go back to them anytime that I need something done on my vehicle. Thank you, Monte and your entire team.

I've had several repairs done at Monte's Auto Body, and I've been impressed every single time…read more Their paint repair work is excellent, and the alignment of panels and parts is always spot-on you'd never know the car had been damaged. The quality and attention to detail really stand out. I highly recommend Monte's Auto Body to anyone who needs reliable, top-notch auto body work.

My experience here was beyond disappointing. I came in after a minor accident, expecting a…read morestraightforward repair process. Jacob initially made it seem like they could take the car in, fully aware I was working with Progressive. Later, I was informed they're not a Progressive repair shop--which is something he should have disclosed during our in-person conversation, not after I followed up. He told me he would contact me with next steps, but never followed up. When I reached out again, he said his phone system was down--yet he had my email, and still made no effort to communicate. I was left completely in the dark, and frankly, it felt dismissive and discriminatory the way I was treated throughout this interaction. He also said that it would take up to two months to repair my car because we would be going through Progressive and sent me to the Caliber Collision in Sevierville--which was a worse interaction. This could have been avoided with basic honesty and professional follow-through. I would not recommend this location to anyone looking for transparency and respect.

I have been on the fence about writing a review, but I feel my experience will help others in…read moremaking a decision. Personally, I was left feeling less than wowed and, after having my vehicle back for almost a month, the experience is still eating away at me. Caliber Collision makes a lot of promises but my experience was less than. I don't want to get into every single detail, but rather speak to the larger concern .... the repairs. I was in a collision that caused extensive body damage and Caliber did an outstanding job repairing, painting and reassembling. Where they failed was in the finer details. I have protector strips on my doors. The side they repaired got a different color than the side that was not repaired. (I don't know that it would have cost that much more to have them all match). Furthermore, they were not put on properly and are coming off and leaving a sticky, ugly mess behind. In addition, an 'H' for Hyundai was on the driver and passenger doors. They replaced them and they looked awful. They were two different colors and they were not applied with care; so much so that they are no longer on the vehicle. When I brought it to Jacob's attention he assured me that the heat would smooth out the air bubbles and it would look as good as new. (Mind you it was well after 4:00pm on a Friday and I got the impression they just wanted to be done & go home). Here is where my confusion lies ... if you couldn't replace all the protector strips why going messing with the decal. There was no damage to the driver side yet they felt a need to replace it. I am disappointed, to say the least. While I know Caliber Collision claims to stand by their work why couldn't it have been done correctly the first time?

Stranded in Gatlinburg while on vacation - My alternator broke after hours Saturday night and there…read morewere no shops open to save me. My tow truck operator made a phone call and Richard from Autoworks agreed to stay open late and replace my alternator. He was extremely professional, very accommodating and understood my need to get home. The price was more than reasonable and I was on my way home an hour after arriving at his shop. He even helped another poor guy that pulled up while he was working on my car. He stayed open until 8pm for me on a Saturday night and did great work. Thanks Richard and Autoworks for getting myself and the family home safe, truly a lifesaver for not making wait around all weekend for an open shop.

A + service! After our van breaking down on the side of the road by the grace of God we made it to…read moreyour shop and you stopped what you were doing to fit us right in and helped us get back on our path home to Ohio! God bless ya'll and your business.

I live in Illinois and our daughter attends UTK. She had an encounter with an exploding truck tire…read moreon the interstate which took out her headlight. I called Griffey's and, after a short conversation- knew they were the right shop for the repair. Caring, accommodating reasonably priced, efficient and knowledgeable only scratch the surface of the service provided. Well done sir!

Someone without insurance rear ended me and prior to knowing that, I had the damage quoted about…read morethree times what Griffey's did! I am from out of state and this shop was recommended to me! Easy drop off and pick up, with key slot access! He repaired my tail light as well as popping the dent out of my bumper without having to buy a new one, and you can not tell there was any damage to the car! 5 stars easily!

Friendly, helpful, solution maker, Quality, competitive pricing…read more They do not overcharge but replace only needed parts

My SUV took it in the rear end, so it needed cosmetic surgery. After checking out two other places,…read moreI settled on Foster's. They were fast and efficient. I'm happy with their work.... Vehicle is showroom condition. I might add that I had 2 minor owies, not from the accident, that they repaired at a fair price - even offered a nice discount for cash payment. I recommend this place - staff was courteous. Dean, the estimator was great to work with.