I recently had a family member pass away and my apartment had been neglected for a while, so I…read moreneeded a very deep reset clean. After reaching out to several cleaning companies in Austin, Ema's Housekeeping not only gave me the best quote but also had the best communication from the beginning. They arrived right on time and made the entire process very easy. Ralph handled the cleaning and did an incredible job. For just one cleaner, the amount of work he completed was impressive. He took the time to bag trash, organize items, and then do a full deep clean of the apartment. What stood out most was the attention to detail. You can tell they don't rush through the job just to finish quickly -- they actually take the time to do it right. The apartment looks and feels completely reset. Payment was also very simple through Zelle after the service was completed, which made everything convenient and stress-free. Overall this was a great experience and the best price I found in Austin after contacting multiple cleaning companies. If you need a deep clean or even regular maintenance cleaning, I would absolutely recommend Ema's Housekeeping. I will definitely be booking with them again.

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

We had such a great experience with It's Cleaning Time. They were very professional, accommodating,…read moreand genuinely kind from start to finish. You really do get what you pay for. Our home looked spotless, smelled fresh, and even our guests commented on how beautifully the beds were made. The cleaners (Yanely & Adriana) were personable, happy, and incredibly thorough. It's clear they take pride in their work. We felt completely comfortable having them in our home and fully trust this company. They did an excellent job in every way, and we'll be using them from here on out. Highly recommend!

I messaged It's Cleaning Time on yelp and they called me. The woman on the phone gave basically…read moreperfect customer support. They were not the cheapest option, but they were thorough, upbeat, and punctual. I would happily do business with them again.

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

I made an appointment with the owner to get an estimate. They have come just once and did a deep…read moreclean. They did a very nice job. I lost my previous house cleaner to nursing school. So far I think they will be a solid replacement.

I had a wonderful experience using MarBella Cleaning Service! My home was cleaned by Martha and…read moreCarmen, they did such a thorough job everything was sparkling by the time they were done! I was so pleased with their work I signed up for biweekly cleans. Overall I think this cleaning service is a great value and I have already recommended them to multiple of my friends

Gritz did a good job cleaning, sending me photos of the property after they were finished showing…read morethat everything looked like new. They also were quick, met a demanding timeline, and adapted to some curveballs with professionalism and aplomb. They communicated well and kept me apprised of the work, because I was out of town and unable to be present for the cleaning.

Great job cleaning and they were available on very short notice. Very intentional and left my place…read morenot just clean, but well organized. Worth the slightly higher price compared to some competitors. They more than made up for it in their attention to detail, next day availability, and diligent use of nontoxic cleaning products.

We were trying to find a cleaning service to clean our condo and found Maids By Melissa via Yelp…read more I had a few questions about the cleanings (in addition to 'normal' cleaning, we were interested to know if we could pay extra to have them do one-time things like e.g. fridge cleanings). I tried to contact them via their website, but received no reply. Since this seemed like it could be a technical issue (the website seemed a little buggy), I tried requesting an estimate, but didn't get a reply when I did that either. It is entirely possible if you *do* manage to get a response from them, they do a good job (but if you are reading a Yelp review, you probably aren't an existing client). However, my experience is most businesses become *less* not *more* responsive once you're a customer, so not being able to get a response is kind of a dealbreaker.

Not sure how to review this But here goes: I reached out…read moreto this business and they responded right away!!!!! Their response below was less than professional: "Hello That zip code is out of our normal service area. We would not be able to send a crew that far. I'm not sure who cleans in that area. Kenya" It felt very dismissive vs something like: "We are sorry but that is beyond the scope of our travel, but thank you so much for considering Maids By Melissa" for your cleaning needs. Then closing with a cold: "I'm not sure who cleans in that area." It left me with "You are of little use to this company UNLESS we can make $$$ off of you, and just in case you decide to contact us AGAIN to ask us for a referral to someone who does, let me beat you to the bush by telling you "am not sure who cleans in that area" Just an FYI we have an other home in your scope of travel, but now would probably not consider the use of your company.....

A++. Adoslyn and Seth did a fantastic job! A very kind and professional demeanor, and very easy to…read morework with, they get right to work and have a phenomenal attention to detail. The best experience for home cleaning I've had by FAR! --especially considering a very fair price! In addition, there was one thing that I felt was needing more attention, and they immediately made an appointment early the next morning and returned and made it beautiful! Great service, great attitude. Hard-working!

Seth and Adolsyn did a wonderful job cleaning our place. They were on time, cleaned everything…read morewell and asked any questions along the way. They also asked us to double check everything before they left. This was our first time using them but we decided to go with them in a bi-weekly basis. Once you find someone you like and trust, you rolll with it! Take a chance on them!

Absolutely recommend. The Swanky team was very communicative from the moment we booked and a follow…read moreup to ensure our satisfaction. Our lovely cleaner came in turn our home into a fresh slice of heaven. She even cleaned/vacuumed our washer/dryer!? I have used a couple other cleaning services but none can compare to the excellent experience and quality of Swanky!

From the owner: Our Cleaning Pros are dedicated to achieving perfection and won't stop until your home is clean and…read moreyou are satisfied. We offer fast and reliable service at a reasonable price, backed by our 100% Quality Service Guarantee. Whether you need a one-time deep clean or regularly scheduled cleaning services, Swanky Home Pro is here to help. Contact us today to schedule your cleaning appointment and experience the difference our team can make in your home! Now serving Austin and All Surrounding Areas.

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

Great service! I'm so glad that I was introduced to this business by Peace Frog carpet cleaners…read more We moved into a home that hadn't been lived in for 6 months. The team worked diligently & did a good job. I appreciate that. I'm sure they had not seen that much dust in a while! The price was as it was originally quoted, with no added upcharges. Definitely a good experience. Thank you