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    Dan the Carpetman

    5.0 (1 review)

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    3 years ago

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    Rockland Flooring

    Rockland Flooring

    1.0
    (1 review)

    Customer Beware! Waited a while to post this review as I did not want to include emotion…read more Lack of professionalism. Met owner (Fidel) on a whim. I was redoing my kitchen and needed my floors done. Why not support the local guy. In sum, owner has no personality, has no customer service skills, I was not happy with install, installation is done by young kids who do not know what they are doing. They were a no show several times without calling. When I brought this to his attention, it just did nothing phase him. However the Materials are good. After several spirited exhaustive conversations, owner refused to repair the issues with floor. His installers laid a floor that had gaps underneath. Rather than repair or just inform us of the gaps as stated on our contract he continued to finish the floor. 2 days after install, I called the owner to reinspect. He stated for us to finish the kitchen and he would come back to repair. Kitchen was completed and he stated that he could not fix the issues. Not good! When I asked aren't you concerned about your reputation, he stated " I have other streams of income. Some people just don't like me". I can see why. This issue is not finished.

    From the owner: Rockland Flooring Inc. specializes in installation, repair, wood refinish and resurfacing, sanding,…read moreand water damage repair. We also have remnants in stock for immediate installation by our own staff and carpet installers.

    Dan the Carpetman - carpeting - Updated July 2026

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