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    Dana Point Jewelers

    4.8 (171 reviews)
    Closed 9:00 am - 4:30 pm

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    Response time

    11 hours

    Response rate

    100%

    Services - Dana Point Jewelers

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    Dana Point Jewelers Photos

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    Recommended Reviews - Dana Point Jewelers

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    Reviews With Photos

    Watch

    The team was quick and professional! Highly recommended if you are located in the area and want some help with a watch

    Jourdan S.

    I brought my Turquoise ring here on Monday, it was loose in the setting. Garen was very helpful in letting me know they could help me - because this stone is very fragile I was nervous, this ring is my pride and joy for the last 7 years on my hand. Knowing I could leave it safely, and get it back better than ever was amazing ! it looks brand new & so shiny. thank you ! ! Highly Recommend

    Necklace

    My beloved necklace I wear everyday broke at the clasp and I was so sad. I found this place on yelp and came in for help. He said he would see what he could do and he delivered! So excited to be able to re-wear this piece I love. Thank you so much! I will be back or will be sending my husband here. They customize pieces and the staff is kind and generous with their time. Thank you thank you!

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    6 months ago

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    27 days ago

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    3 months ago

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    23 days ago

    Dana Point Jewelers is the best! Fixed my ring up good as new. Fast too! Very nice people and great service. Will be back in the future!

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    2 months ago

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    6 months ago

    Business owner information

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    Garen E.

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    5 months ago

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    8 months ago

    Amazing response time and service!! Garen is wonderful to work with and designs beautiful jewelry.

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    1 year ago

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    10 months ago

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    11 months ago

    Excellent service. Excellent work! Would highly recommended any watch or jewelry service!

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    2 years ago

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    1 year ago

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    1 year ago

    Garen was exceptionally nice and did a great job on my watch repair same day. Many thanks!

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Such an accommodating owner. Thank you for all your help. They took three watches that were special to me and did an amazing job

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    3 years ago

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    4 years ago

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    Garen E.

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    2 years ago

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    Page 1 of 5

    Dana Point Jewelers Reviews in Other Languages

    Ask the Community - Dana Point Jewelers

    I have some pearls that I would like to have made into a bracelet for my granddaughter. Is that something you do?

    Hello Debbie, please give is a call at 949-328-1055 Thank you, Garen

    Gold plating services?

    yes, we do. Please call us at 949-328-1055 for further information. Thank you!

    View All 3 Questions

    Review Highlights - Dana Point Jewelers

    I took in several pieces for repair, and Garen is a very skilled jeweler with impeccable customer service as well!

    Mentioned in 2 reviews

    Read more highlights

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    Swiss Connection

    Swiss Connection

    (69 reviews)

    $$$$

    I have come to this jewelry store many times before, mostly because it is the closest to my home…read more But I will never ever come back. I brought my watch in because there was condensation inside. The jeweler asked me why I wore it in the shower or a swimming pool. I told him I didn't do either. In fact, I've never worn it in the shower or in any wet situation. He looked at me and said, " You definitely did!" I didn't feel like arguing with him, but I thought at that point that he was very rude to argue with me when I had told him explicitly that the watch has never gone under water. When I came to pick up the watch, he warned me again about not getting it wet. Had he not heard me before!? I then took a look at my watch and saw that there was a chip on the crystal. That chip was not there when I brought this watch to him. It is not just a little chip, it is bold and extremely obvious, and I definitely would've noticed it prior to me bringing it in. In fact, if I had noticed something like that before I would think that it was possible that even handwashing could have gotten condensation into the bezel. He immediately argued with me and said, "Of course it was there!" That was absolutely not true and he continued to argue with me in front of a store full of customers and employees. This man is extremely extremely rude. He told me that he was too old to be arguing with a woman like me. To that, I agreed. He IS old and extremely crotchety. I will never step foot in this place nor would I recommend it to any of my friends. I'd be willing to go 10 more miles from home as to avoid this man again. He embarrassed me in the store, he did not listen to me, and then he wrecked my beautiful watch. Sooooo bad for business to have this man working at this establishment, and even worse that he is allowed to interface with customers.

    I don't often write long reviews, but what happened today deserves to be shared…read more I walked into Swiss Connection this afternoon with something incredibly precious to me--a bent, nearly broken silver ring that my late father gave me for my birthday, the last piece of jewelry he ever gifted me before he passed away. My wedding is in one week, and I had been hoping against all odds to wear this ring as my "something blue." I wasn't sure hope would be enough. I came to Swiss Connection because every experience I've ever had with them has been marked by kindness, honesty, warmth, and true professionalism. Years ago, the owner, Jean-Jacques, replaced a watch battery for me on a Saturday morning during one of the hardest seasons of my life. I walked out of that visit smiling for the first time in days. That moment stuck with me. Today, I was met with that same care--this time from Jeremy, a jeweler whose talent and generosity truly left me speechless. From the moment he looked at the ring, Jeremy was honest. Silver is malleable, he said. He wasn't sure he could salvage it. He made no promises--only that he'd try and that he'd know within a few minutes whether anything could be done. I appreciated his transparency and the sincerity in his voice. While he worked, the staff (all incredibly kind--my golden retriever got just as warm a welcome as I did) made me feel at ease. Time passed, and when Jeremy finally emerged, he had a hopeful look in his eyes that I will never forget. He gently picked up the loose topaz stone and said he thought he might be able to set it after all. What happened next felt nothing short of miraculous. Jeremy didn't rush. He took his time. He handled that ring as if he understood exactly what it meant to me--because somehow, he did. When he reappeared again, it wasn't five minutes later. It was much longer, because he had poured genuine care and craftsmanship into trying to restore something irreplaceable. And he did. He handed me back a beautifully polished ring with the stone set securely, restored in a way I didn't think was possible. When he told me there would be no charge, the tears came immediately. I don't think I've stopped crying since. Thanks to Jeremy, I will be able to walk down the aisle next weekend wearing a piece of my dad--my something blue, and a reminder of his love on one of the most meaningful days of my life. Jeremy may not be a man of many words, but his work speaks louder than anything he could say. His craftsmanship, humility, and kindness are extraordinary. My father always appreciated true artisans--people who take pride in their craft and show heart in their work. Jeremy is absolutely one of those people. To Jeremy: from the bottom of my heart, thank you. To Jean-Jacques: thank you for creating a shop with soul, integrity, humor, and people who genuinely care. To Ms. Gerard: you're a true gem and I have enjoyed our conversations and how truly considerate and genuine you are. To Swiss Connection: you have a customer for life--me and my soon-to-be husband. You all made a wedding dream come true, and I will never forget it.

    Wilsons Jewelers

    Wilsons Jewelers

    (120 reviews)

    $$$

    I have had exceptional experiences with Wilsons Jewelers, from start to finish. I am so impressed…read moreby the work Sam has done for me on several occasions, and I greatly appreciate his expertise. First and foremost, Sam took the time to listen to what I wanted done and offered thoughtful guidance. He is honest to the core, in that he will suggest what to spend your money on--wisely. He does not use the unethical sales tactic of up-selling as do some other jewelry retailers. On various occasions, I had shown him pieces of jewelry that I had inherited from my relatives. After careful observation, he communicated to me what pieces were worth redesigning or resetting, and then took the time to explain every facet of each project with which I had decided to proceed. Sam is a craftsman and has a keen eye for detail and precision, along with a vision and foresight of what the product will be upon completion. On one occasion, while coordinating a more complex project, he created an exact hard wax replica for me, along with a mathematical diagram for the stone setting, so that I would have complete comprehension of the finished work. I've dealt with many jewelers in the past, mostly on the East coast, and even the better ones rarely go to this extent. Sam takes great pride in his work and truly wants you to be happy. In that vein, Sam's work is unique because it is tailor-made for you, so you will not likely see any copycat pieces of his work in other jewelry stores where they often sell duplicate items. Since Sam does much custom work for many of his customers, he is selective, using only the finest grade of materials in the way of metals and stones. I am confident that the pieces Sam has designed for me will last for many decades to come, which is of utmost importance because they are timeless heirlooms that not only I hold close to my heart, but will ultimately leave to my children. Sam is a true professional and a man of integrity. The quality of his work is unsurpassed. He is wonderfully communicative and frank, and is highly knowledgeable from his many years of experience in the field. Sam keeps you posted and informed. He does the work in a very reasonable amount of time, considering the effort he puts forth with acquiring the materials needed and then constructing the particular piece. And, certainly worth mentioning, Sam remains reasonably priced in comparison to what other jewelers are charging, especially in today's market when the price of gold has significantly soared. Sam at is a good find, actually a great find, and I am delighted that a close relative had recommended him to me. I, in turn, and without hesitation, will recommend Wilsons Jewelers to others for their jewelry needs.

    Truly the best jewelers and people I have ever come across! They have always been there for me on…read moreall of the custom pieces I have had them make for me. My wife and I feel like we are part of their family they are so welcoming. Sami and Marcelle not only have the most quality selection of jewelry, the way they custom make whatever I have asked for is incredible. I love them both so much and will always go to them. Sami is always so responsive and fair, Marcelle is so kind and keeps everything running so streamlined. They are the dream team. 10/10 would recommend them to anyone and everyone I know.

    Dana Point Jewelers - jewelryrepair - Updated September 2026

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