I've been wearing my broken watch for some time and finally decided to bring it by here on a whim because I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market. read more

I have never had a bad experience here they do above and beyond in watch repair or alters! I trust the service. And friendly and helpful!

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would come back. read more

Just in Time - Good costumer service. Very polite workers. Didn't take long for battery to be changed. I would come back again - Jewelry Repair Near Me - Irvine, California

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Instead of requesting yelp to remove my negative review, I hope your business will attempt to take responsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would. read more

Just in Time - Service requested was a battery change. Came back to pick my watch and the crown is completely detached. - Jewelry Repair Near Me - Irvine, California

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The service was very quick and the price was reasonable considering all the work I got done on my watch.

Staff was extremely friendly, knowledgeable in what they do and was able to fix my watch due to a resizing error from a different store. Will be coming back for sure! Great selection of watches and great customer service! read more

I couldn't believe that this shop has been at Irvine Spectrum Center forever. Now I know where to go when I need batteries not only for my watch but for my car key. What's more is they have a sort of a reward program- you get a stamp on the card every time you purchase a battery; after few visits you get a free battery replacement. People here are ready to help and answer questions about watch battery replacement. read more

Just in Time - Battery card - Jewelry Repair Near Me - Irvine, California

Had a great first time buying experience with Chris, gave me great information and consultation. Would definitely recommend. read more

Just in Time - Jewelry Repair Near Me - Irvine, California

Kevin is an absolute saint! This place has one of the hugest selections of watches for men and women I've seen in Orange County area. Yes there are Kay's and zales but for high quality and the lowest of prices you need to come check out this store!! read more

I respect and implicitly trust this man with my watches. He is very honorable and is a exceptional professional.

Amazing service, people are extremely friendly and wrap things nicely for events especially if you suck at gift wrapping. Can't recommend this place enough. Mark sent me. read more

Kevin was very knowledgeable about the watch I needed adjusting. He was friendly and provided an accurate quote and very prompt service. I showed up on Sunday morning and he was able to adjust the watch band in about 10 minutes! Really happy with the efficient service and reasonable quote. Thank you so much! read more

They have amazing customer service. Everyone here is so nice to work with their professionals. They know how to fix a watch so that it doesn't break. read more

I have been going here for a while now and have always had nothing but a great experience. Everyone is very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!! read more

Came in for a quick adjustment for a watch and Michelle helped me out ! Service was great and she worked on it right away when I barely came in. Would recommend her service read more

I had three watches (two eco drive Citizens and a Bulova) that were gifts from 10-20 years ago. Just in time cleaned them up, replaced the bands and provided new capacitors/batteries. Service was great and quick. Highly recommend. read more

I have been using this store for years. I have had all of my watches maintained, fixed, and batteries replaced multiple times. They have always been great. They are very helpful and knowledgeable. I recently lost a link to one of my bracelets and they were able to help me put my watch back together like new. They didn't even charge me anything. I will continue to use them as my personal watch people. read more

My first time in. I just came in to ask about getting a new battery for a watch...I ended walking out with a new watch and while be back to get the battery replaced for the next time. Great customer service, knowledgeable and super kind. Michelle who works there I give her a two thumbs up!!!! read more

Both techs were efficient, friendly, and positive. This was a great experience. Thank you Michael (and I'm sorry I didn't get the other name). read more

Thanks for repairing my watch so quick. Good job He's was very honest and friendly. read more

Excellent friendly service! My guy had a ring stuck on his finger, and they tried everything they could to cut it off safely. They truly went the extra mile to help us, and we'll definitely be back for any watch or jewelry repair. read more

Just in Time - Jewelry Repair Near Me - Irvine, California

Did not honor lifetime warranty and they also replaced a battery that ran out of battery weeks later. ---Upon checking it was a one year warranty. No not posting here, went elsewhere already to get a new battery. It is not worth the time to have to argue for it and redo and not coming back. Wish you were at the store when this happened to help read more

They up charged me by $20 after giving a false quote and we had to return twice to get our money back. I came here to adjust my two watches my mother gave me recently and they up charged me. The quote we were given was $45 for new batteries and $20 for adjustments. But when we received the receipt, they charged us an extra $20 and feigned ignorance. At first they only gave us $10 back but eventually gave us the other $10 after our repeated explanation. The employees did not seem apologetic at all and acted exasperated once we came back. Edit: This store is completely unprofessional. There are multiple reviews with similar experiences to mine. The business manager responded to my review minutes later because they knew what they did was wrong. read more

Just in Time - Receipt had an extra $10 for each battery - Jewelry Repair Near Me - Irvine, California

I lost my hope trying to find a right jeweller to replace a better quality diamond over an old stone on this ring, every jeweller I asked for quote charging an arm and leg to do the setting. My friend recommended Just In Time at Spectrum, I was skeptical at first since their specialty seems to be for watches more than other jewellery, but after discussion with Kevin, his knowledge convinced me that this is the right guy! Boy my ring is gorgeous and the labor charge for the job is the best in town. I've seen many top notch world class workmanship on diamond rings, Kevin didn't disappoint me even a bit. Thanks! read more

Just in Time - Beautiful workmanship on replacing 6 new prongs with my new diamond over the previous old stone. - Jewelry Repair Near Me - Irvine, California

Very nice girls working here. Unfortunately we found out 4 days after purchasing a $2500 watch and a $520 watch that not only were we overcharged, but that the $2500 Tagheur is fake. They do not do returns. Only store exchange. I guess it was our fault for not checking the serial number in-store before purchase. I don't see any other reviews of this happening to anyone, so maybe they genuinely didn't know. Either way, definitely not happy at all. The $520 watch is less than $150 online brand new. Again, I guess that's on us for not checking. I'd do your research before purchasing anything from here to be sure. read more

Just got out from the store and purchased a watch chain band to replace my leather band , I met Chris and she's very attentive and took care of us right away. This is my to go store for Watch batteries replace and jewelry repair. I highly recommend this place!!! Thank you Chris! read more

Michelle was extremely helpful and made the purchase really smooth. The options at the shop are very plentiful and she was well informed

Awsome service, great selection on watches. Easy to work with and cleaned my watch and chain. Bling

I dropped off my husband's watch same day and they fixed it within 30 minutes and it was only $12. They also had a watch sale for Fathers Day so I left with a new one read more

This store is located inside of Irvine Spectrum closest to the Target & carousel. We needed a pin for a Seiko watch. They were incredibly helpful with providing pins, sizing & even replacing & fixing the watch. Prices were affordable & the woman at the register was friendly. We'll definitely be using this location for any of our watch needs. read more

Today we went to pick up my husband watch that needed some TLC . We met Kevin who was so helpful. Actually he was more than helpful!! He went above and beyond for my husband. The watch had belonged to our son who passed away at 39 years young from a sudden heart attack. Kevin was so thoughtful & kind to engrave " In Memory of Jamie " Thank you so so much Kevin for all you did for my husband & I Sincerely Janet & Rudy read more

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I was quoted on yelp. I showed up and had the service completed timely. They replaced my battery and swapped the band.

Abby and Kevin are the absolute best. They have tons of Seiko's in stock and are the only place in this area that I've had luck with. I was looking for the SPB155 (Baby Alpinist) and this store not only had it in stock, but gave me tons of information regarding the watch and allowed me to try it on. I have nothing but great things to say about this shop and the incredible service I received. Go here for all your watch needs, especially Seiko! read more

Just in Time - Seiko Baby Alpinist SPB155 - Jewelry Repair Near Me - Irvine, California

I received a nice watch for my birthday yesterday and wanted to get it adjusted; but I didn't have much time. During my lunch hour I found this wonderful business just in time (no pun intended)! Kevin took me in right away and adjusted my watch and just minutes while I looked around at the multiple collections of name brand watches. This watch store is modern, clean, has a variety of choices and has some great jewelry as well. Also, the staff are courteous and helpful. True professionals at their craft! Thank you team; I'll definitely be back! read more

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Detailed, thorough, helpful,.... Knowledgeable and highly recommend. Conveniently located in the village of Wood Beach.

Kevin was AWESOME! Who was extremely helpful with information about my new watch that I just bought. He explained everything very clearly and his customer service is great. I will be returning for routine maintenance and services to this location! read more

Just in Time - Jewelry Repair Near Me - Irvine, California

This place is our go to for so many things! We found them years ago to repair and resize watches, but they have become a trusted shop for us. I needed my wedding ring re-pronged and had received numerous quotes from other jewelry shops in the area. The cost seemed exorbitant from those other shops and noticed Just in Time also did jewelry repair so we asked them. They took such great care of my wedding ring and were very reasonable in price. They cleaned it and made it absolutely beautiful again! I am so grateful for this place! Highly recommend. read more

Just in Time - Re-pronged and so shiny! - Jewelry Repair Near Me - Irvine, California

Seems to be very honest and nice with their watch repair. I will be coming here for my Watch and jewelry care needs.

I replaced my watch battery here. They were very quick! Friendly as well. Even though there were a few customers ahead of me, it only took about 15 minutes to replace the battery. Not too bad. read more

My necklace needed a repair, but since the links were very small, the repair needed a laser welder which Just in Time had. They were very friendly and professional. The repair was done well and quickly. read more