Brian at the Danbury store was extremely helpful in a headlight issue , couldn't have been nicer…read more Thank you so much !!

Very clean store with nice employees that were able to help me find the blower motor I needed for…read moremy truck. Definitely going to be my go to place now over competing stores even tho it's a bit further from me!

When this was levines it was a good store with quite a few knowledgeable sales people. Since the…read moretake over by parts authority this place is the absolute worst place to buy parts from. They seem to have gotten rid of most who knew what they were doing. To give an example I was looking for MEK hardener for fiberglass resin. This usually comes on a 3.5 oz tube. The girl asked if I wanted a gallon or quart. She clearly had no clue . Then she told me they didnt carry it. I asked someone else and they knew exaclty what it was and said they'd send it out. That was 10:00 am , 3:30 and I called , its still sitting there.

Get some counter staff who act like they want to service the customer…read more... Not sure if any had teeth because no one smiles. Management needs to improve the people skills of these individuals....

The parking lot here is much more spacious than other auto parts stores in the area. Their website…read moreinventory tends to be more accurate for same day pickups. Michael was very helpful, and was able to correct an issue I had with a part!

Second time I've called up to make sure they had a part before driving over. They guy on the phone…read moresaid it was there, I told him I'd be there in 20 minutes. When I got there the manager asks to help me and I tell him I called in for a part. He puts on a smug grin and says they don't have it, it's at their other store. Complete waste of my time, never again.

Autozone has been a hit-and-miss, but staple of do-it-yourself auto repair for years. I had cause…read moreto use them twice in the last week and was pleased to see that it's largely unchanged. You go in to any store, it's usually somewhat busy, and in-and-out picking up something is kind of hit and miss based on how many people are there to get something and how many know what they need. The sales are OK (signage isn't great) and the prices are nearly at MSRP, so I suspect that's the cost of getting name-brands like Griots on the shelves. What's nice is that they still have services like OBDII reading (it's all fancy now with a printout) and battery testing. THIS is what makes it 4 stars instead of 3. They, unlike most retail, have a business model that isn't completely superfluous and that's going to play in to whether people keep shopping there and if the company makes it through the next 10 years. Service at the AutoZone on Main Street I would say is good for what they seem to put into their employees. I am a strong proponent of paying a living wage and investing in employees through training. I'm not talking about the monotonous retail work, but giving them knowledge that makes them more marketable for long-term jobs. As of right now, a basic search will give you estimated hourly and salaries - AutoZone could last long-term if they invest in their people; they have enough of a service model to stay relevant, we'll have to see what happens.

ordered oil online...said it was in stock and was not. Store did not get back to me, when I called…read morethey said I had to cancel order or else would be charged. Reached out to website customer service and did not receive a response. Had to dispute my credit card charge. Terrible that the store has poor inventory controls, that they could not cancel my order & customer service never returned my email. With all the choices for purchasing auto parts, will definitely shop elsewhere.

Untrustworthy Nissan Dealership! 2015 Subaru Forester…read more2.5... Was assured by Oly and Erby that all on the vehicle was working "as it should". No Ac and no stereo, rear spring shot through the plate first time it was up on my mechanics lift. No reply from anyone when contacted about these issues. No title, and we paid cash. Have to argue for several months now about the title. Title company they use, It's Easy, seems to make up their own rules about releasing the title and again the Nissan dealership is no help. 0 Stars- would not recommend this dealership or this title company. Call Leslie, in Ny to rectify any of their tomfoolery with title and registration. 212.586.8880 at Its Easy

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin…read morewas above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers . Thanks Justin . You Rock!!

Very knowledgeable, good explanation of the problem, before and after videos of the work. Solved a…read moreproblem on my Saab that nobody else would touch. Highly recommend! Hope I never have to come back, but would not hesitate if it I did!

These guys are Artists that go above and beyond quality work and customer service most of all…read moreextremely fair priced

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar