We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

After my daughter's oil change, her car started leaking oil. We brought it back and within five…read moreminutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

Im a local town guy. my wife needed an inspection, a coworker/friend highly recommended Advanced…read moreAutomotive. He hooked me up with the owner Joe. I had a very good experience dealing with Joe. My wife ended up needing new tires. He was very fair and honest in the price and they did awesome work. He has a very clean shop and all his staff do excellent work! I definitely would recommend Advanced Automotive to anyone looking for a local shop.

First time customer. I was impressed with their professionalism. After routine service I asked Joe…read morea technical question about the best manual transmission lubricant to use in my car. He agreed to research this and called me later that day with a recommendation. I have a new favorite place for servicing my cars.

Friendly staff, always have the parts needed for my car (Jetta) which is very hard to find at other…read moreplaces, and quick service! I also like that they aren't pushy on selling me things I don't need which I find a lot of places do, especially to women.

I found this local place a few years ago and since then, only go to them for oil changes. Manny…read moreand his team do an excellent job to take care of your car and get you back on the road. They offer other replacements too. Everything they offer is on the waiting room wall and no one does a hard sell to you. I recommend them for this service. They are open 7 days a week. Other businesses are not.

I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

NOT HONEST, Car Inspection - I went to my car dealership a month and half before the appointment I…read morehad at Brewster Service Station. I had 3 tire sensors that needed new batteries. The dealership, which always gives a good once over inspection at every visit, unsolicitedly said my tires, that were purchased in 2022, were good (not fair or bad as those were the choices). When I brought the car in for the NYS Inspection at Brewster Service Station the owner said I needed 4 new tires and 2 new breaks. I told him I was just at the dealership and they said everything was fine. He told me because it was Connecticut that they don't know or understand the New York inspection process. He peeled the inspection sticker off the car and would not approve the inspection. I left because something didn't feel right. I rarely use the car and only had 150 miles added on the car between the appointment at the dealership and the appointment with Brewster Service Station (1 1/2 months). Thankfully the dealership has 2 branches and I decided to visit the same dealership's New York branch where they do inspections. I had them do the NYS Inspection over again. I mentioned the tires to the customer rep but not the breaks, as he could clearly see the inspection sticker was gone. They approved my NYS Inspection and said the tires should not have failed my inspection. I then asked about my breaks. Again, I did not mention to the dealership what the Brewster Service Station said about the breaks and I expected them to be consistent. The service rep at the dealership said my car has break sensors and the breaks are fine. I almost spent $1600 plus when I didn't need too. I've heard from others that this station has done this and it is clear from the reviews on Google he does this often. He knows he has you between a rock and a hard place especially when he eagerly scrapes the inspection sticker off. He is a dishonest person. DO NOT USE THIS STATION.

Great experience! Truly enjoyed watching the bay team work together to service my car. I didn't…read morehave an appointment. Took about 15 minutes. Cost less than what my dealer charged me in the past. No pressure to upsell more services to me.

975 rt 6 2.5 hours did not use my 30.00 coupon oil change. tire rotation front end oil change gave…read more30.00 tip. they did not even do inspection

Conveniently reserved tires online and made an appointment online as well…read more Arrived 10 min before the scheduled time today and was taken in promptly; in and out for four tires mounted and balanced in under 90 minutes. Price was as quoted online, and car was returned to me with tire pressures set as requested and TPM properly reset. Service overall was friendly and informative, though the waiting area is somewhat spartan compared to other Mavis franchise locations; will use this location again when the need arises.

So I go into Mavis this morning around 9am to get just two tires that I had already purchased…read moreMounted and balanced. I explained to them the last time I was there and had two tires mounted it literally took all day. So with that said, they told me there was only one car in front of mine, and it wouldn't take all day. So while waiting another customer comes maybe 20 mins after I had been there to have one tire replaced on their car. I watched as they went out looked at the tire came back in and told them they only had one tire that size in stock. The customer then goes outside and eventually comes back in and tells to go ahead and replace the tire. So as I continue to wait that customers car is taken in, tire replaced and the customer is done and I'm still there waiting. So finally my vehicle is taken in and my two tires changed and when I go to pay I ask how is it that a customer that came in after I did purchased a tire, had the tire replaced and done before my vehicle. The answer I was giving was oh that customer was here before I was. And I explained to them that no they weren't I even repeated back to them everything I wrote above about them making the sale and even the one tire they had in stock. Then they proceeded to say oh I don't know then. how Are you gonna lie to a person that has been sitting there for 3hrs waiting. Poor customer service

I went to this location this past Saturday for an oil change and the mechanic was so friendly. His…read morename is Stephen, I believe. He told me that my tire was almost flat and they checked the tire pressures on all four tires. I went with a conventional oil change because I have a 2006 Crown Victoria Police Interceptor and had a coupon. They offered new wiper blades but I declined, due to my budget but they didn't push. I recommend this location. Thank you!

One Star Went in for oil change as it's tough to get into…read moreHYUNDAI. LEAK start soon after so went back and manager said it was oil pan or mount for filter housing. Went to Hyundai after it ruined my driveway and they said oil filter housing mount bolt were less than hand tight and he'd never seen that before I won't be back