All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

On August 15, 2026, I called Heritage Home Service to fix a leaky shower valve cartridge. Heritage…read morecame out to troubleshoot the problem, and the plumber tried to show me that it was not the shower valve cartridge. They told me that the basement leak was due to lack of caulking around the shower stall door trim and the show door bottom seal. Subsequently, the plumber caulked the door trim and joint between the shower pan and the floor. The shower was used later in the evening and the basement leak returned. It turned out that the shower valve cartridge was leaking only when the valve was open, not when it was closed. I rushed to Home Depot that evening before it closed to buy a Moen #1222 replacement cartridge at my own expense, and I replaced it myself that same evening. The next work day, I called Heritage to tell them that their work did not remedy the leak, and I texted them the sales receipt for the valve cartridge. I requested my money back for only the cartridge, or a replacement cartridge. It is now September 2, and after 3 phone calls, I haven't received a callback from the Heritage customer service representative. During the service call, I purchased the Home Advantage contract which speaks about 100% customer satisfaction. We are very senior citizens, and our treatment by Heritage has been shabby at best. I stop short of stating that Heritage business practices are predatory while awaiting any communication between Heritage and our household. I am sorry, but I cannot recommend Heritage Home services, or the Heritage Advantage contract.

Guy treated me as less than and gave unsolicited advice. Reeked of smoke/ashtray. Didn't explain…read morewhat he was going to do and or why prior to coming, so the appt. was pointless & waste of time. I knew there was no active leak in bath ceiling, but realtor told me to have him cut ceiling open for no reason to only then have to pay another guy idk maybe $90 for paint I bought and then maybe $2-300 to fix hole in ceiling (and he had to come back about 4-5x to fix this.). Plus, this guy who was unrelated to this business ended up showing up like 2 hours late or always changed the arrival times. Cool dude tho. Let's just say I didn't write a review on that realtor, but we agreed to cut the cord lol. The admin. lady was extremely helpful, informative, funny & precise.

Very professional and knowledgeable team. I got same day service within a couple of hours on a…read morewater heater failure and replacement. Dan and Brian serviced the unit and I was impressed on the efficient manner in which they worked. They were well educated and very forthcoming with information on how both my water heater and furnace system worked. There are other plumbers closer to my location but these guys are the gold standard when it comes to service and professionalism.

Alec did a wonderful job repairing my generator today. He was very knowledgeable and polite. I…read morewould say he did above and beyond explaining everything to me. He fixed my problem and not only saved me money, I now have peace of mind if the power goes out again. JN and Alec have definitely found a new customer. Thanks so much Highly Recommend them!!!

Needed some electrical work done, about a month ago, Joe was very professional and polite. He did…read morewhat I needed and with no pressure let me know what he found and fixed it at a very reasonable price.We needed another job done called he took care of it right away, again at a very good price. I'm looking at Heat pumps and a/c, I'm going to call them for an estimate. Rich Pelletier

i called last week to make an appointment for today July 3 between 1 and 1:30 he never showed or…read morecalled for the appointment. I will be sure to post on social media. Poor way of doing business

From the owner: Our Hooksett, NH shop has been closed, but our Tyngsborough, MA and Burlington, MA shops remain…read moreopen and ready to serve southern New Hampshire residential and commercial customers. Visitors may still reach us through our Hooksett location phone number. Text to Book Services Instantly through Text Messaging available— visit our website for details. Quick and easily schedule repairs, replacements, tune-ups, maintenances, and even book visits for system upgrade quotes via our website.

Brett did an excellent job installing our whole house water filter. The reason I gave 4 stars is…read morethe communication on the day of install was not as good as hoped

They gave a quick and reasonable quote, was prompt with their scheduling. Showed up on time and did…read morean excellent job. I converted from an oil boiler to a gas combi unit. They did not pressure me in any way just gave me all the options and answered any questions I had. The owner did the on site estimate and even showed up on day 1 to see if we had any questions. Steve and Shane handled the install and were prompt, responsible and knowledgeable. Highly recommend their service.

Jerry and Zander installed a new boiler for us in 2024. Our previous boiler was over 25 years old…read moreand on its last leg. They did a fantastic job. The quality and thoughtfulness of their work is very clear. I was thankful as I never had to worry about the boiler all winter. Zander just came to service the unit one year later. Extremely professional, courteous and does a great job. I told my wife, of all the service folks we have do work in/on our house, Zander is top of the list with his quality of work. I work from home with endless Teams meetings. Zander was quiet as a church mouse and clean as a whistle. You wouldn't even know he was here. Great job. Top recommendation.

Zander arrived on time for the scheduled appointment. He greeted me with a smile and got right to…read morework. He performed an annual furnace cleaning and tuneup. He worked quickly and professionally. Zander completed the tuneup and did the final testing with the meter. All was in great shape. He was very neat and orderly as he worked. Very professional service. The charges were in line with the service provided which I consider a great value. Thank you for a great job!

Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

Used another plumber recently. Regretted it very much. JimTrombly fan. Worker professional and niceread more

Other people in my community are regretting that they I hired JIm Trombley plumbing & heating to…read moreinstall their air conditioning & heating condenser unit & furnace, they have the same condenser & furnace as I do. So we all got screwed.