Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

This was my first visit, and I didn't know what to expect. I was called into the exam room very…read morequickly. I had not had a chance to finish filling out the paperwork. My vitals were taken, and I was told someone would be with me shortly. Less than 5 minutes went by, and the MA came into the room. He was very pleasant and professional. Everyone I came into contact with at the Chandler location was pleasant and engaging, yet had a professional demeanor. I was seen by each person promptly, had all my questions answered, and was given a lot of information. I was very satisfied with the service I received today.

The Dr. And his assistant were outstanding did a great job on my visit i was very pleased.read more

I was apprehensive about going to see a mental health professional, however the environment here is…read morefriendly, informative, and respectful! Any time that I have a question and I follow instructions to leave a voicemail,I receive a timely response. If I email the response times are quick ,which I really appreciate when it comes to my prescription refills. I have found that the staff as well as my doctor make it easy and comfortable to get the quality care that I needed. 10/10 would recommend!

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

This practice is amazing!!! I have been going to this practice for treatment of post chemotherapy…read moreneuropathy for approximately two years. They have always treated me respectfully and with compassion. Specifically I would like to recognize the practice manager Kerry. She has gone above and beyond several times in my care. She made certain that I had medication refills when the doctor was unexpectedly out of the office, and even helped me get in with a specialist that is not in the practice because I was unable to get an appointment on my own. This office is always timely and I rarely have to wait (like so many other doctors offices) for my appointment.

I have been going to Ahwatukee Health and Recovery for 2 years…read more I cannot express enough how much I love the staff and the doctors. They are ALL extremely kind and professional. They take the time to listen to my needs and they follow up with me to inquire as to whether or not my needs were met, and the answer is always yes! They text me reminders of my next scheduled appointments, which I really appreciate because life gets so hectic and sometimes I forget. The staff has checked in with me during business hours, after business hours and on the weekends! it makes me wonder when do they ever have personal times for themselves? If I could give them a 10 star rating, I would!!!!! Thank you to everyone on the office staff and thank you to the doctors, the counselors and psychiatrist. Keep up the great job as you all have made a positive difference in my life. It took a lot of time and patience to get me on the correct medications, but no one gave up on me! Sincerely, L Gregory, patient

Dr. Tripp is AMAZING!…read more After years of going to doctors I finally found one who LISTENS. He doesn't just write a quick script and shove me out the door. He really cares about me and my family. Every I am there he asks me about my situation and he actually REMEMBERS what I have told him from the visit before. Yes, I'm sure he is consulting his notes. But as primarily a med management doctor, he is not required to take such a personal interest in each of his patients. I knew he was genuine from the moment he came out to greet me. Soon I'll be starting TMS! I am looking forward to starting this exciting new treatment and hope to be off my meds completely! An no, he didn't push me on the idea. He has a wonderful staff who educated me and let me come to my own conclusions. Thank you Dr. Tripp!

From the owner: Dr. Tripp specializes in helping people with difficult to treat mental health conditions, such as…read moretreatment-resistant depression, anxiety, bipolar disorder, PTSD and other complex conditions. Dr. Tripp is a Board Certified in Child, Adolescent and Adult psychiatry and sees patients as young as 5 years old.

Dr. Rogers has literally and figuratively saved my life as well as my husband's. We see her…read moreseparately as well as together. We honestly both would not be here if it were not for her. She actually listens, gives treatment options, cooperates on treatment plans, checks in with texts, shows genuine concern and care. I could go on and on. I have seen psychiatrists for over 30 years and she is the first that has actually made a real difference. In the beginning of treatment she got me tested by a specialist. Testing I wish I knew existed 24 years ago. I still have my struggles as there is no cure for the conditions I have however, I am more myself, happier, hopeful, and grateful.

My psychiatrist is amazing! Joo is very responsive to messages, excellent bedside manner, and she…read morehas my best interests at heart. Her support was immeasurable while I was going through a long-term illness, and I definitely recommend her!

I've been coming here for many years... Two years ago, we moved out of state... We frequent back…read morehere every eight weeks. It's so nice coming to a place where they're going to take care of you 110%! The staff is phenomenal & professional and it always has been. It's one stop shopping!! They have everything! I'm just bummed I didn't take pictures but mark my word, you too will be satisfied.

If you're looking for a doctor to actually listen to you and your concerns then look no further…read more After years of going to general practitioners and gynecologists and expressing concerns to no avail, Dr. Connell is a game changer. Dr. Connell is the first and only doctor I have ever been to that actually listens. Further, she considers your entire mind, body and environment in developing treatment. She made several suggestions and immediately told me her plan would not entail me being on all of the supplements and such forever, but to reduce to exactly what is needed as we proceeded through treatments. This is a fact. From the first set of supplements to now - the supplements have been reduced to half. From the first session I have experienced great changes to my pre-menopausal symptoms (hot flashes gone). From the next session my acne, weight gain, nail strength, and sleep have all improved (all the things I wanted to address). No joke I am almost cured - hahaha not possible but she is getting me close to how I felt before all my issues really kicked in. I am beyond excited and am so grateful and thankful. Let's talk about customer service. The entire staff and I mean the entire staff and Dr. Connell are seriously the nicest people I have ever encountered. You can email, call, stop in constantly and it is no problem. I cannot believe how Dr. Connell will respond to calls/emails via staff about any question or concerns - I mean most doctors make you make an appointment for most of my questions/concerns. They never make me feel like I am bothering them and I have never felt such pure kindness, compassion and treatment from so many people at one place. I mean it is really hard to put into words how genuinely kind everyone is. If you are looking for a doctor that understands medical and way more about how your body works then Dr. Connell is for you. It can be costly but for the first time in my life, I have zero buyers remorse. Dr. Connell is worth every penny. As my bestie puts it, I am worth the maintenance - just as our cars need oil changes and tune ups.

I first scheduled my consultation in Aug '25, the first available apt was in Sept '25. They told me…read moreafter the apt they had to speak with insurance. Another month went by, no reply from this office. I called to follow up in Oct '25, found out nothing had been done and they had completely forgotten about me. They offered another apt, of course a month out in Nov '25. Meanwhile I get a $300 bill in the mail, for what? How does it take 3 months to get a sleep study done?

Dr. Khan is amazing and beyond professional. I'm so happy my primary care doctor referred me to…read morehim! Highly highly recommend!

1. I am not the patient. I am the representative of the patient…read more 2. Their process is cold and impersonal via text, and VM only 3. Their intake process makes you feel like you are being interviewed for a job, and they have the audacity to charge you for it. She is not a degreed professional in the field based on the experience she recited to us. 4. Intake is not done by a nurse practitioner or someone with training in psychology 5. She offered their opinions on why the potential patient may or may not be a good fit for their practice which wouldn't be bad but this person is determining whether said patient needs a particular level of care with out much background on the potential patient. 6. I am finding that office staff love to use Acronyms of this field, not recognizing that we are regular society and not all of us are use to their industry jargon. Which is a big no-no when dealing with the public. Their are the professionals, and they should know, and they should be competent enough to explain to us without beipatronizinging. , sureure, we can Google, but we shouldn't have to. Especially when you are charging people for this "INTAKE" conversation. She was a nice enough young lady. However, she was speaking out of turn. The "Level" of care should be determined after more conversation and by a professional in my humble, none psychology professional opinion. Disappointed to say the least

They allowed me to schedule an appointment... to tell me that they didn't take my insurance. They…read morewere not willing to do ANYTHING to make up for their mistake. It is difficult to get in to see providers- I could have been looking for one in the WEEKS since I made this appointment. They wasted valuable time like it was nothing. Absolutely disgusted.

I was recently diagnosed with ADHD as an adult through KEGE Center, and the entire evaluation…read moreprocess exceeded my expectations. From the first contact, the team created a warm, non-judgmental space where I felt genuinely heard and understood--something I hadn't experienced in previous healthcare settings. The thorough 90-minute assessment felt thoughtful and unrushed; they took the time to explore my history, symptoms, and challenges without making me feel pathologized or dismissed. What stood out most was how validated I felt throughout. For the first time, someone in a professional role acknowledged that my struggles were real, explainable, and not just "laziness" or personal failure. That moment of recognition alone was incredibly powerful and has already shifted how I view myself. The providers demonstrated clear expertise in ADHD while maintaining genuine empathy--many team members even have personal experience with it, which comes through in their approach. If you're an adult seeking an accurate diagnosis in a supportive environment, I highly recommend KEGE Center. They made what could have been an intimidating process feel empowering instead. Thank you for the excellent care--it's made a real difference.

This is a clinic that specializes in ADHD and no other psychiatric condition. If you are an adult…read moreat any age, please read this. They refuse to treat or even test anyone older than 55 years, even though all other psychiatrists in Phoenix who don't focus on only ADHD. The test for ADHD is not different at any age. They base their claim of not having the skills to treat older people using outdated studies. Here is a link to the latest study and comment from Dr. William Dodson: https://www.additudemag.com/adhd-medication-no-cardiovascular-risk-hypertension-heart-failure/ No one else in Phoenix refuses to treat anyone at any age. The skills required to monitor for side effects are simple, require few skills and are as follows: Routine blood pressure checks and occasional kidney function recommended when increasing the dose of the medication. If the risk for side effects is insignificantly different at any age, do they have the skills to treat younger people when they have the same reaction or complications from the medication? Why don't they accept middle aged to older patients who don't want to take stimulants or just want to take the test? What do they do when a patient of long standing turns 55? Are these patients aware that they may be sent somewhere else, even if they are healthy and stable? If you know of anyone 55+currently being treated at this clinic, was referred somewhere else after they turned 55, or was denied treatment at any age due to complications or being at higher risk, please message me. In conclusion, if it is obvious they do have the skills to treat and monitor patients of all ages, why are they practicing ageism? Beware of specialists with wonderful bedside manners but are known to screen patients based on statistics and chronological rather than biological age, or who may develop mild, easily treatable complications.