Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

My first time. Thank God for a real dental practice. Lovely new clean professional office. Nice…read morefront desk gal. My appt was at 2:00p. Hygienists took me at 2:05p. Amy was pleasant, thorough and informative with suggestions and options for future treatments. I met with Dr. Miller who gave me a complete checkup and suggestions. Very pleasant. I know I can trust him. My insurance covered my cleaning 100%. By the time I was leaving The insurance gal had already researched my plan and any cost to me for what I needed done. I was covered 100%. They didn't try to rip me off. She was extremely knowledgeable. What a relief to have found an honest professional dental practice. I immediately called my girlfriend and told her this is where you want to make an appointment. I'm so happy the journey to find a reputable dentist is over. Thank you!

In the past I have had bad experiences with dentists. I have needed and still require a lot of…read moredental work and thru my dental insurance I found this practice. I saw Dr Bonner and she went out of her way to make me feel comfortable. She was kind and gentle and communicated everything up front. If you are looking for a practice with high quality that doesn't cost you a fortune you should definitely give this place a try. I have recommended it to my entire family and can now relax when I go to the dentist. Thank you Acworth Smiles to each one of you for your kindness and gentle hands!

I went to see this dentist and told I would need a deep cleaning and had stage 1 gingivitis, just…read morelike Emily Q., I read the reviews just now out of curiousity, not prior to cancelling my appointment. Before reading the reviews I had a bad feeling about the recommendations and cancelled my deep cleaning appointment, which would have cost $900 out of pocket with insurance. Just like Emily Q. I have had very few dental problems and have outstanding cleaning and flossing habits at home. I am glad I followed my instincts and cancelled my appointments, the reviews I have been reading confirm my suspicions. I am searching for another dentist, it did feel scare tactics were used, I was also warned about potential heart problems with gingivitis and told my gums were bleeding. I never see blood when I brush my teeth or when I floss. I have had 3 cavities my whole life and I am age 61, I did not have my first cavity until I was 16 years old. I don't believe the dental diagnosis I was given, it feels like this dentist is looking for ways to make money. I was told I could not be given a routine cleaning, because I needed a deep cleaning. I was also recommended cleaning every 4 months, I have always been told 6 months. This has never happened to me, most dentists give cleanings as part of their practice. I was given xrays I saw Dr. Bhavana Venugopalan. Although I did not complete the recommended services, I would not recommend this practice, it feels like a scam and from other reviews it seems like a scam for money.

I was a little nervous about what to expect with my first needed dental crown, but the minute I…read morewalked into Cedarcrest Dental, my anxiety went away. I was immediately greeted by a welcoming, kind smile at the front desk and the office was immaculate and beautiful. It even smells good there! Dr. Lim is warm and engaging and what I appreciate most is his gentleness. My crown looks EXACTLY like my other teeth! What kind of witchery is this?!!! lol. It was a sincerely lovely experience.

Dr. Lim and his staff are the best! He is honest with you and explains options. He won't do…read moresomething unless it's necessary, and his work is excellent. He's kind and gentle, and he and his staff really makes you feel comfortable. I would travel distance if I had to just to go to him. Thankfully I don't have to. I highly recommend.

Haven't been to a dentist because the last one I visited passed away and a new dentist came in…read more Tried to sell us on every option they offered. Next, they took our money for the cost of the visit which is cool but kept the money once our insurance paid them back. Took about a year before we noticed that. Stayed away for a few years and knew I had to go back. This group was referred to us, and I could not be happier. They are awesome all the way around!

Beware of a rip off! The worst part I been with them for…read moreyears and my family been going there and today I was there the first lady was so rude said you have to fill out on the kiosko machine I said I can see good she said you HAVE TO HAVE SOMEONE DO IT FOR YOU very RUDE! The other lady at the office did it and was very nice! My insurance was covered on the cleaning BUT my husband bill was not processing correct keep in mine he has 2 insurances I got in the chair and then they came and said we can't see you because of HIS bill they are double billing our insurance OR not doing it correct! Did not want to work with us like the other office support. I will not go back But really like the hygienist and the dentist was a shame! To be treated like that for years of going!

I went to get a second opinion, and a Full oral exam. Dr. Yen Tran, and staff are very passionate…read moreabout helping patients. They made me feel comfortable, and calm. They gave me good treatment, and Dr. Yen Tran worked with me to make my extractions affordable. My healing went great. I will continue going to them for future dental care. Thank you, Everyone at Acworth Premier Dental Care.

I have worked with Dr Tran as a professional and a colleague for many years. I can attest to the…read morehigh quality and care that Dr Tran provides for her everyone not limiting to patients and staff. She truly cares for the well being of her patients and is highly respected among her peers for her professionalism and ethics. Thank you Dr Tran for setting the standard in dentistry.

Very poor. I felt like I was dealing with a used car salesman. My dentist retired, and I needed…read morea filling redone. They did x-rays without telling me the reason and tried to tell me that I needed $3400.00 of work. That was WITH insurance as well. A bunch of crooks, I will keep looking for a fair new dentist.

I've been going to Lake Point for years and always have the best experience. They are all wonderful…read moreand I really appreciate each and everyone. Thanks Rona Pitt

Dr. Smith and his staff were stellar. Personable, friendly, and really seemed to know above and…read morebeyond what was going on with my daughter's teeth. He took extra care of the details and making sure he was thorough in his care. We will definitely be back and I will recommend him to all our family and friends.

Dr. Smith was super nice and very knowledgeable about any questions I had regarding my teeth/gums!…read moreThe front office staff/assistants were very hospitable as well! Highly recommend! Will definitely be returning regularly! P.S. their flower bed at the entrance is off the chain!

Wonderful dentist everyone is so nice and caring. The dentist is very stressful for me and ita the…read moreonly one i will go to and feel comfortable at.

Dr. Duncan has been my dentist for over 20 years. Of course he is a smart and highly-skilled…read moredentist but, more importantly, he is genuinely kind. He personally called me today to check on me after some minor work. That's rare in today's medical world!

No one likes going to the dentist but when you have to, you want to make sure that you are in good…read morehands! I have been going to West Cobb Dentistry for 3 plus years since moving out to Georgia from California. I miss Dr. Chase Hall but the new dentist they brought on, Dr. Couk is fantastic. You can tell he has extensive experience and is very knowledgeable. He will go in depth what your symptoms are, root cause of the problem. Then he will lay out remedies and options for you. Unlike some dentists that try to sell you more services and products, he is looking out for your best interest. Believe me, I have had a dentist try to sell me a teeth guard that costs several hundred dollars telling me I can lift more weights! And of course, the staff here is magnificent! Even if you have dental insurance, unfortunately the cost of getting dental treatment is not cheap. I have had to get two crowns so far and Kellie Guffin has been very helpful with the process. I think being informed and knowing what the cost impact is going to be is very important. And I must add that the hygienists are very thorough and gentle. For the world of me I could not get my husband to get his teeth cleaned as he does not like going to the dentist but I "tricked" him to going and got help from the staff No need to say he booked his next teeth cleaning appointment. Finally the dental assistants are always friendly and helpful. If you are looking for a local, trustworthy dentist, West Cobb Dentistry is it!

I have been using them since we moved to the Brookstone area. Doctor and staff are greatread more

Best Entodontist and practice I've ever used. Dr Cramer and her entire staff are outstandingread more

I had a retreatment of a root canal done years ago. My experience with Dr. Cramer and her entire…read morestaff was excellent in all phases of treatment from consult to treatment to follow-up after procedure. I would highly recommend this office and Doctor to anyone needing their service!