I purchased a travel trailer from Greg Kneedler, Sales Manager of Vic Jenkins Automotive on…read more03/14/2024 and have had nothing but problems. The biggest issue is the water damage due to an undisclosed accident. It was Greg's personal travel trailer that he sold on the Vic Jenkins Automotive lot. He even went so far as to slap a "Car Fax Report" sticker on the window (see attached photo) as if it had been certified. When asked for the Car Fax Report I was told it was only for cars and not travel trailers. I should have known this guy was shady. Do yourself a favor and avoid Vic Jenkins Automotive.

Do not take your vehicle to the collision center. They will not update you on your vehicle, if in…read morefact you call for updates they will lie. They will take much longer to do any and all repairs with no apologies given. They will take it upon themselves to do repairs you didn't not authorize and you have to pay for. They will over charge you and say something small took 13 hours when there is NO possible way it took that long. Please I urge you to take your car for repairs anywhere else. Please don't let them steal your hard earned money. This company is a scam!

He has worked on my van a few times before and the service has been really good and got the job…read moredone but now he's had my van for a couple of weeks and we've been calling almost every day and he won't answer the phone or return the phone call or answer a text and I have no idea what's going on with my van and why there has been zero communication from him whatsoever. I feel like this is very unprofessional and at this point I would rather just take my van somewhere else and get it done by someone who will actually get the job done in a timely manner and answer the phone when I called to see why it's taking so long.

Very happy with there work and price They did an awesome job. I thank they are trustworthy and…read morehonest. I would highly recommend Wade's automotive to anyone that I know

Have used this shop three times now. They are great! Jeff and Jeremy are friendly, transparent and…read morehonest. The Autobody specialists do great work no matter how large or small and make you feel like family

locally owned, outstanding service. They repaired my car to pre-loss condition. These national…read morechain shops cut so many corners to push cars out the door, leaving some hidden damage.

These guys are always top notch. Been taking my truck to them since moving out this way and always…read moregreat service. They call before they do anything and give their advice on things.

Two flat tires on our 31 foot motor coach. We limped into Pugh's and "We're sorry, but we can't…read morework you in until after lunch". OMG! We were thrilled with that! Fixed one and ordered one which they mounted the next morning and we were on our way. Pugh's is a busy place so you know people trust them. Done right, good price and they communicate very well.

On July 22nd at 11:13am Ed's towing caused an accident in the copart parking lot. Something…read morehappened and the vehicle fell off the ramp and crashed. (Copart has video of accident, but cant release yet) That's not why they get 1 star..... they begged me not to call the police, and insisted they would pay out of pocket. They repeatedly refused to give me Insurance info I have recordings of them refusing to give me Insurance info and promising to pay me if I get 3 estimates. (I wish I could post audio on here) I got 3 estimates, and they were alot *most of the damage was done to the doors from the inside, because the large table inside "rammed" the doors from the inside, and now they dont close well and rattle when driving, and those hinges are stupid expensive for some reason* Then i emailed estimates they forced me to get to Ed's and had to call several times. They gave me a runaround and kept saying they were busy.. Jason finally spoke with me today and was not helpful and kept talking over me, and kept saying they weren't going to pay that, and they still wouldn't give me Insurance info. He literally said "call the police then" I called the police, filed a report, not sure what will come of that but i am asking for help from the community, please help me get eds insurance so I can make a claim!! Also if anyone knows a good lawyer that will be fair with me send them my way, im lawyer shopping right now. I wish so much i could include audio, you have no idea how revealing and incriminating it is. Ill try to see if yelp allows audio, and if anyone DMs me ill gladly provide it.. But can you imagine a nightmare like this and they refuse to provide insurance????

Came quick at a reasonable price when I needed an urgent tow. Brett was awesome and took care of my…read moretruck

Matt was fantastic at installing my digital rearview camera. He listened carefully to all my…read morequestions and concerns, showed a deep understanding of my needs, and executed every step with precision and care. He clearly understood my needs, and executed the job thoroughly and professionally. He also removed my previous dashcam system with care. I'm extremely pleased with the results and would confidently return for any future work. Highly recommended top‑notch service at a fair price.

I am a busy woman. I mean busy. I contacted 9 Hyundai dealerships. I was working closely with 3 of…read morethem. I literally had an hour and a half to purchase a vehicle. I drove an hour and a half to one on my only day off in two weeks, who had run my credit and knew exactly what I wanted. I came to buy a car unseen. It was scheduled to arrive the first week of Sept. But the salesperson never gave me numbers (payment & interest rate) and tried to put me in a vehicle they already had. Considering my time crunch, it wasn't a good idea. He kept saying "it takes 3 hours to buy a car". This process felt more like a break up from an abusive person than buying a new car. So I left without purchasing anything. Two days later Wilson county motors called to say they just got the car I wanted in. (I was on their list). I explained my troubles before and asked if they could accommodate a busy person. Absolutely! They ran my credit, prepared my car, took a down payment on the phone and made me an appt for two days later to finish up. They had me in and out in less than an hour! I think all car buying should be this easy. Some times we just need people to listen. I should also add that the other two dealerships had marked the car up $8000-$10,000 more than Wilson county motors. We will be back and refer all of our friends! Everyone was wonderful ! Tom (the finance specialist), Internet specialist, and Bobby our sales person!

My initial experiences with them started out favorably- I needed a radiator replaced on my truck…read moreand they had it done in about a week. However, the water pump started leaking, and I took it back to Cartime to have it replaced- that's when the problems really started. I went through a colossal ping-pong game with them to get the water pump replaced, and it still never happened. The owner claimed he was ordering the part and lied about it- first he said he was buying it online, then he said he was getting it at a local parts store. Nearly two weeks elapsed before he even claimed to have the part-and I still don't know if he was telling the truth. I insisted on paying him for the work that had been done on it in diagnosing the water pump problem. The owner said it would be $150 and he only took cash- a huge red flag. When I asked for a receipt after paying that amount, he said he would text it to me on my phone. That never happened. The hours they post were not accurate; they would close early and were frequently unavailable for me to check on the status of my truck. When I'd call their number, it would just ring- no voicemail, no return calls. Nothing. All in all, they held my truck for nearly a month and never did anything to it. There was always an excuse- their mechanic didn't show up to work, their garage didn't have adequate heating, always something. Then, the owner has the gall to post a rebuttal on social media saying he didn't charge me for the time my vehicle was on his lot- even though it was there due to his own incompetence. And he also made it out as if he were doing me a favor by not charging me for the antifreeze that was put in my vehicle- even though I paid him $150. Their ethical conduct andcustomer service is beyond horrible-PLEASE pick any auto mechanic shop other than this one if you're in the Lebanon area.

I had the glass guys come out for a mobile repair on our diesel pusher. We had our windshield…read morebroken while on vacation passing through Nashville area. They were able to source the glass, provide a safe location for the replacement as well as get us in and out in a timely manner. The guys were clean cut, great attitudes and did a great job in the replacement. I would not hesitate to recommend them for any windshield or glass issues.