Asked for a quote via Yelp, they told me I had to bring in the vehicle for an estimate. I did, and…read moreI'm glad I did because I don't like the way they conduct business - by bashing others. They say most places don't do the work properly and we asked how they would do it - afterward, I asked a few places how they would make the fix we need, and these other places said the same things. They also talked about how they only need the vehicle for 3-5 days and most places don't have availability and take the car for 2-3 weeks. I've communicated directly with about 10 spots and they all had availability in the coming week as well as taking the car for just 3 days. I know this is a sales technique, and I don't appreciate it. Not the honest way to conduct a business.

These guys have done a bunch of work for me. When I had my commander, my wife wanted to still be…read moreable to flip up the backseat to haul kids around and I wanted to have some extra sound. CHRIS helped me figure out a solution, which was a thin helix 10 inch sub box that fit perfectly behind the third row seat in the back. It fit great. Now that truck is not doing well anymore so I went to them again to ask how to get the equipment into my new truck and they help me find a solution for that. And even though the original estimate was too much for me to pay right now they found a way to, let me build the system overtime. They just put the touchscreen radio that was in my jeep back in my new truck and everything is very professional and done well. I look forward to getting the rest of the work done. They do an excellent job, and I highly recommend them.

Extremely long wait times with misleading tracking. I arrived at 12:00 PM, yet the text update they…read moresent showed my arrival time as 12:52 PM. When I questioned it, I showed proof that their own system sent my "arrival" text at 12:03 PM. This feels intentionally manipulated to make their wait times look better than they actually are -- they were off by nearly 50 minutes. Additionally, the sales approach was very aggressive. I understand upselling is part of the job, but the forceful tone made the experience uncomfortable and honestly made me less inclined to purchase anything extra. Lack of transparency, excessive waiting, and high-pressure sales made this a poor experience.

I want to thank Ryan for his outstanding service and sincere concern for the safety of my family…read moreand loved ones. We deeply value his assistance.

They did an amazing job on my new GMC Terrain. Super welcoming and they did it all in about an…read morehour. Highly recommend!

Fasts and friendly service. Made appointment got in and got out. So far the tint looks really good…read moreand wife was pleased

I brought in Audio Medic based on the work Nick did for me about 1.5 years ago on my Toyota Venza…read more I got a 2026 Tesla Model Y and wanted to add a swivel mount for the screen, an Enhance S3XY Commander, and mud flaps. Communication was great, the job was very clean and professional. I'll certainly be calling him back for future projects.

Nice guy great work what else could you ask for straight forward unlike others that's strictly on…read morehere to rip people off

This place is a circus if not a complete joke. Only call themselves Elite so they can charge you…read more$200/hr for labor, no matter if that's towards a down-pipe change or a fog light install. There's not a trace of 'Elite' in this establishment. From the people, to the skill of doing a job or even the sincerity towards a customer who's not paying $$$ so that you can have an inflated idea about yourself. Got a quote for over $6K for new downpipe, pads and rotors and an intercooler. It was expensive for sure but I thought they'll do a good job. My Focus RS is my daily and I was quite clear to Rich on how important this car is to me and the main reason behind taking a hit on the wallet. He seemed to understand everything, clearly it was only to get me on the hook. They took ~50% advance said we will call you when the parts are in and schedule a date to get the job done. A month, multiple follow-ups and their failing attempts to explain their knowledge of 'supply-chain' and why it's normal that they don't have a clue on when they parts would arrive, we finally had all the parts and scheduled a date. Surprisingly I get the update the next day the car is ready. I go pick it up, make the last payment and leave. A couple of weeks go buy and I'm beginning to smell the emissions in the cabin. I thought to check the tune and couldn't find the OBD port in the car! Called them about it and they said to bring it in to take a look. I mentioned the missing OBD port. Couple of hours later I get a text, your vehicle is ready for pick-up. In the text they also mentioned that there was nothing wrong with their installations and the OBD port was not found. So again I had to call Rich's tells me we checked everything, everything is tight and good. I told him so what about the smell and he says well that only happens if you turn on the AC! Unbelievable. After having to explain it again to Rich he agreed to take another look. Got a text a few hours later saying your vehicle is ready for pick up. Nothing about the issues so I call and the lady (who has ZERO manners with a hopeless attitude problem) says Rich will talk to you when you come to collect. Confused i showed up and he came out to say they did a smoke test and guess what, there was a LEAK. Immediately he got defensive, said 'it could be leaking from anywhere, we can't really see in the video... BS' when it was right where the downpipe goes on the turbo. I told him what's next, the car is undriveable right now, can't have the emissions coming into the cabin. He couldn't care less. He said 'we don't do that job. Maybe the new parts broke some old parts and started walking away'. Told me I was 'pissing him off'! Lol probably because his scams were coming undone and it was time to run back inside. This place is pathetic. If you've got lots of extra $$$ lying around, want a poorly executed job and be treated in a way which makes you livid, yes this is the place for you.

Thier customer service is terrible and they lied to me about the quality of their products.read more

Two flat tires on our 31 foot motor coach. We limped into Pugh's and "We're sorry, but we can't…read morework you in until after lunch". OMG! We were thrilled with that! Fixed one and ordered one which they mounted the next morning and we were on our way. Pugh's is a busy place so you know people trust them. Done right, good price and they communicate very well.

This place used to be good except when they dirty up the interior of your car when in for an oil…read morechange, greasy hand prints on the visor, the center console, inside of the door, happened on 2 separate visits, ridiculous. Also the young woman now at the desk doesn't understand customer service, wrong personality. Perhaps it's the owner's daughter but even that wouldn't be a good excuse if you're trying to run a quality business. I'm taking my business elsewhere so should you

I was having trouble with my pickup truck shifting after a long drive to another state. It…read morecontinued to give me trouble and I had to get it fixed. Tiger Transmission was well recommended by a friend I have so I gave them a shot. Josh and his guys were very good to work with! They're very knowledgeable about what the problem was and they gave me a great explanation and estimate for the work. They worked on my truck in a timely manner and I am totally happy with the results! I recommend them for any transmission work that you have.

Are 2015 chevy traverse transmission was on it's last leg and a past automotive diagnostic was…read morewrong and costly.Im very glad I talked to Butch and got the straight answers we needed since we had a very limited time to fix this car.Butch went into Beast mode and got a reman gm transmission in and installed in a very quick time & cost effective. The car runs better then new.Thanks again Butch & Tiger Transmission