I have been a customer of the Didi Burton State Farm Agency for many years. I feel safe using them…read morefor all my insurance needs because they respond so promptly to questions or issues. I recently got them to insure my new golf cart. I use them for homeowners and auto insurance as well as investments. A few months ago one of their agents called with suggestions for ways to save more money on my auto insurance which I really appreciated. Their attention to detail is a rarity.

I am disappointed in this office after a great first time experience. I had a full 12 month renters…read morecoverage that went without a hitch; no issues or complaints. So I was confident in purchasing another renters policy with Didi's office and State Farm. But apparently due to a work force shortage and error they had made. It was necessary to cancel my policy because it was written/filed incorrectly. Which I wasn't notified about but instead received two vague refund checks in the mail. And then afterwards I received a short letter dated after the checks that stated they had terminated my policy. During this whole time I had called national State Farm to figure out what happened and they couldn't tell me and after calling Didi's office they couldn't tell me either not until after some investigation. They only provided me a chance to purchase a new policy after I had communicated I wanted to file an official complaint with Didi and would follow through an official complaint report to the Florida Division of Consumer Services. Not until then did Didi herself start communicating with me before the complaint it was mostly phone tag with her office and a staffer named Vanessa. I admit, I appreciate the apologies I received and their willingness to communicate with me. This was not enough to trust them to protect me as a policyholder again after this.

They're great. Always tell me when I'm late with insurance payments. I would forget if it weren't…read morefor them.

I had good initial experience with this agency till my agent was switched over to Daniela with the…read morewaiting and repetitive non-responsiveness. You can get better service elsewhere with less frustration.

Just wanted to thank Mandy Morales of Great Florida Insurance. I have been with her and the company…read morefor years .She has always handled my Homeowners insurance with the utmost courtesy and professionalism and returns all my calls every time. She has always been very proactive in looking for ways to save me money on my Home and car insurance and just recently did, which as we all know now that's almost impossible. I highly recommend her and Great Florida for all your insurance needs. .. Thank Mandy.

I am going to be a new Delray Beach Florida resident. This…read moreagency and particularly Cece was and is extremely professional. I am in good hands and purchased Homeowners Insurance with the agency. Excellent choice!!

Excellent work by Paola she helped us with home insurance. Would definitely recommend.read more

Great service, friendly staff and clean office. Definitely my choice for insurance! I was able to…read moreget a quote for my car and my home at the same time. Saved a lot of time researching through different companies since they have a wide variety of carriers. I would absolutely recommend them to anybody that is looking for a quote.

Good personalized service. Ken/Stephanie and staff care and work hard for their clients.read more

State Farm Ken Magaro…read more I love them! They have helped me with my car and life insurance. I was also able to build up excellent credit with my State Farm credit card. Enough to sign a car lease on my own! Great office personnel ! Don't know where I would be without them :)

We are in the process of moving from CA to FL and needed assistance to setup our new policies…read more Janine and Cindy were absolutely amazing! Very friendly and professional. We were in a time crunch to get everything done in order to sign our lease and receive the keys. Cindy worked with us during our flight over to ensure that everything was complete and setup in time prior to us landing to the point of staying an hour past her shift. If you are looking to be well taken care of, I can't recommend a better office. Hands down, one of the best State Farm offices I have dealt with.

I worked with Rose at this office she was so professional helped me with all my home and car…read moreinsurance needs answered all my questions and got me a much better quote than what I was paying for insurance now definitely recommend using this agency and Rose

Fast quote. Best price. Great communication throughout the whole process. Especially after all of…read morethe other companies made me wait like 3 days to a week for a quote

From the owner: We make sure our customers walk away with the satisfaction of knowing they picked the right place…read moreto insure what matters to them. We specialize in a variety of insurances, including life, auto, commercial, and more.

David Chavez himself seems to be nothing more than a figurehead and don't expect any kind of a…read moreresponse from him. However, Britany Francois is a Rock Star! She helped me get the policy for my two cars back down to a manageable amount after the cost zoomed out of control due to inflation. Then, when a bank error caused my home policy to be paid twice, Britany again stepped up to the plate to see that the second overpayment was refunded. Britany is awesome!

Definitely the worst insurance agency I have dealt with in my entire life. Agents here are…read moreunprofessional, careless, knowledge of products they are selling is limited and to top it off communication is extremely difficult. If you are looking for insurance, please save yourself the trouble and time and go somewhere else. From staff to management horrible place of business. If I could give a zero start I would.