Came in to my appointment early to do paperwork and I was *still* taken in at least 10-15 minutes…read moreafter my appointment was scheduled. When they say 60 minute sessions, they mean 40 minutes, because they give you about 15-20 minutes to dress and undress but apparently that counts against your massage time. Why would anyone pay for 60 minutes in order to receive 40??? Masseuse promptly ended the session at an hour after my appointment was scheduled, despite being called in late, which really means that I received maybe 35 minutes of service. No complaints with the actual massage but the cost is ridiculous compared to the experience.

I first reviewed ME over 4 years ago giving it 5 STARS. Not anymore…read more I have been a loyal subscribing member for over 8 yrs paying monthly. I asked ME to stop charging me UNTIL I can go back with out having to wear a mask. I certainly understand the need for a Mask but much of the enjoyment would be leaving. I wanted to stay loyal but just not come until the majority of the COVID-19 problem has passed. as of that moment I had the equivalent credit of over seven hours of massages and I've already paid for. ME would NOT allow that, I pointed out if you don't allow it I will leave and never come back even though I've been paying monthly for multi year. You're going to lose my money either way but if you allow my account to be hibernated instead of losing a happy loyal Customer you will beginning an angry ex. I asked tospeak to the owner's, it was ignored. I lost seven hours of credit, BUT I will NEVER come back, and yes I will only say negative things from this point on

Very impressed with the fabulous massage I received today from Joelle! Perfect pressure, great…read moretechniques - super relaxing. Left feeling good and happy. Space was clean. Joelle was kind, did a great job listening to what I needed, and really helped soothe my aching shoulder. Looking forward to another massage sometime soon!

The massage was absolutely incredible. Joelle paid so much attention to every little knot and bump…read more Extremely comfortable and beautiful thank you again!

3.5 Missy is so…read morenice and does a great job. I got a 60-minute massage and felt she really was able to focus on the areas I needed without me even having to say so. Space is small and low-key but comfortable. I wish I bought a longer 90 minute one!

I found Utopia through groupon. Went in for my first massage with Missy today, and it certainly…read morewon't be the last! I did a 60-minute deep tissue, which was great, though I could have stayed for longer. Missy spent several minutes talking with me about my specific needs before she even started, and checked in during the massage to make sure I was happy. She is so attentive and lovely, not to mention just a delightful person. I felt immediately comfortable in her hands (literally!) Her space is also intimate and cozy, it's just one little room but it's so relaxing and homey, the combination of soft music and smell of the essential oils make for an incredibly relaxing experience. She also books via email and text (all info listed on her website) which is so convenient. And her prices are totally reasonable. Can't wait to go back, and would recommend to anyone!

Update: 2024: Co-owners Ali & Cindy continue to do a wonderful job. I highly recommend their Spa…read more Their new massage therapist, Tina is extremely good. My Earlier Review: Co-owners, Ali & Cindy opened up this location shortly after the pandemic. The rooms are spacious and always have soothing music in the background to help calm your spirit. I find the staff to be very professional and client oriented. Cindy and Ali are great massage therapists. If I walk in tired and stressed, I always walk out feeling relaxed and refreshed. I try a different masseuse each time to get exposed to a diversity of massage techniques. I highly recommend Relaxation & Health Spa.

Has changed since former co-owner Ali left Massages are not as good and relaxing more about the…read moreHPE! Last lady was only about the back area and not much else then the legs have not been back since in about a month! Will not recommend to anyone anymore unless they change their massage techniques! Good Massages then you get good tip!

Visiting from out of town and a friend recommended Melissa. After a long day of traveling, this was…read moreperfect ending- the massage was really deep pressure and she worked out all the knots in my neck and shoulders. Definitely will come back next time I'm in the area!

I am someone who gets a message once a month. My regular message person was too busy to get me in…read moreand I was suffering from headaches related to my neck pain. I found Melissa on Yelp and thought I would give her a call. Melissa is really professional and accommodating. She made me feel comfortable and her massage was very good with the right amount of pressure to help me with my neck pain. I will defiantly go back to her again.

My son had an appointment with Jerome. He showed a photo of himself after a cut at another salon,…read morewith instructions to do the same. Not even close. It was as if no instructions were given and no photo shared. The cut was so off and so much shorter than desired that remediation by a more experienced stylist could not yield the requested result. Consolation with the bromide "you are young, it will grow back," was of little relief. A suggestion might be for them to stock souvenir baseball caps to give as consolation, instead! Lots and lots of caps!!

I have been going to the men's club off and on for a few years now and i absolutely love it. I now…read morehave my son joining me here as well. You cant find a better cut in town. The staff is great and extremely nice. They make you feel comfortable and right at home. They will offer you a nice cold beverage while you wait and there is usually a soccer match on the TV to keep you entertained till your appointment. There is also a nice pool table to occupy yourself if needed. The spa area is also top notch. If your looking for any spa services then I recommend you try them out. The spa is clean and maintained. The staff takes pride in making sure you are satisfied before you leave.

Excellent therapeutic massage with Ken S. Highly recommend! Great location, relaxing atmosphere…read more Will be going back!

Don't hesitate, this is your place. Best Massage i've ever had tonight. Incredible customer…read moresupport. Genuinely cares about their customers. Great experience. We will be back.

I highly recommend this spa. They are not super fancy like some other spas, but that is probably…read morehow they keep their prices reasonable. I have tried fancy places and spent a lot of money to walk out unhappy. I'm always happy and relaxed when I leave here.

Consistently great service. Staff are professional and experienced. Great value. Everyone needs to…read morego here for relaxation. Only downside is that their hours of operation posted online are incorrect.

It's just not what it used to be...I was really hoping to have an opportunity to give a 5-star…read morereview, but unfortunately that won't be happening. My friend and I made appointments for a couples renewal massage after we both had received gift cards. While the robes and somd of the amenities are nice, the massage was really what I was there to enjoy. I was trying my best to not get upset (45, single mom of twin 2 year olds- I needed this break and massage) it just didn't hit the mark. I told the therapist I'd like it firmer and harder and not light touches and I think she must have thought I said the opposite- soft tickling type of massage and she didn't seem to want that style to change. Maybe she's knew but I have never gone up and down (being raised by her foot control) so many times in my life. Maybe she has back problems? My friend asked me afterwards why she was so loud (like I knew why? lol). Several times washing her hands and then threw the robe on my legs after the massage. Miss the exfoliating scrub at the end! Those were wonderful. While the after treatment room is nice, I'm sad to say, this just was such a disappointment. Hoping to have enough funds to give it another try at some point.

By far one of my favorite spas in Rochester for all the little reasons…read more They think of it all! There's the essential robe and cotton slippers located inside your locker upon arrival. Along with towels, hand towels and iced towels for after the sauna or showers. Complimentary amenities such as deodorant, razors, shaving cream, combs, shower caps, q-tips, feminine products, lotion, coffee, tea, infused water and iced water with cucumber and lemon. They also offer blowdryers, hair straightners, different types of brushes and round brushes to use during your visit.