We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

I can't say enough wonderful things about Harout and his team. Over the course of a few months, he…read morehelped me design and create the engagement ring I'll be giving the love of my life and the experience was everything I could have hoped for. He never rushed me, never made me feel pressured, and walked me through every step of the process with patience and genuine care. The craftsmanship of the final ring is absolutely stunning, beyond what I imagined. It's clear he takes real pride in his work, and the quality shows in every detail. On top of all that, his pricing was more than fair for the level of artistry and attention he brings. You're not just paying for jewelry you're paying for someone who truly invests in making your vision a reality.

I opened my old casio watch to change the battery but I didn't have the battery at home, the watch…read moreis old but its just fine. I brought it the same day to put a new battery in, the guy took it away and after a couple minutes he started saying "its broken man, the case is already broken" then told him to show me and he came out a few minutes after with the watch indeed with the case broken and cracked around the screw whole he removed. The watch is old but how is it possible that I opened it 30 mins before without issues but when he did the watch "fell apart" and took him 8 minutes to get 4 screws out? Suspicious to me. I don't know if he was gonna try to sell me a new casing, a new watch or what but unfortunately this watch has huge sentimental value to me and his greed or maybe pure bad intent ruined it forever. The place is sketchy and so is the guy that works there. Don't bring your valuables.

Life saver! My watch is 30 years old and Breitling charges an arm and a leg for the right pin that…read moreneeded to be replaced. The owner modified using another pin. So far so good! Very reasonable price too!

My experience with Fine Jewelry Repair was phenomenal. I went in to fix my ring and was greeted by…read moreChris. Chris was nice and super welcoming. In just a couple hours the same day I received the call that my ring was ready. Prior to the repair My ring was completely broken into 2 pieces so I was just happy with it being able to be fixed so when it was returned after the service I was completely blown away with the repair! It completely exceeded my expectations! You can't even tell it was ever broken! Awesome job by Chris and his team, they are experts in their field, they also cleaned my ring and sized it down for free and it looked completely brand new. He even mentioned I can go back for a cleaning after certain months and just show my receipt. Don't go anywhere else for jewelry repair, this is the place to go you won't be disappointed. Thank you Chris and the rest of the team at Fine Jewelry Repair you guys are the best of the best!

Great work, great prices and great customer service! Will definitely be back. They fixed a bracelet…read morefor me.

If you need a watch battery then this is the place to go! Very fast, and very friendly people…read moreworking there. Such a nice variety of watches and other jewelry.. we will definitely be back. I'm so happy it's close to home too.

Had one of my watches repaired here Fast -Fix. great job…read moregood price as always. Ive been coming here for years. Tom , the owner expert knows his work. Answers any questions. I would give more than five stars if could.!

Service was quick, pleasant and fair. Couldn't be happier with the results: one watch battery…read morereplaced, two bracelets repaired and one necklace repaired. Looking forward to looking through my jewelry box and bringing by a few other pieces that have been broken for a while. Thank youuu!!

Found them on yelp as I needed to find one quick close to my work, but I'm glad I went to them!…read moreEasy parking since its in a supermarket too! The lady who helped me was super friendly, informative, quick for fixing my boss's watch I brought over! They were cheap too. Highly, highly recommend!!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

Always helpful and knows his gold and diamonds. If you need a battery for your watch this is the…read moreplace. Good customer service.

Been coming here for 17 years and today they half as my service now I will never come back ...for…read morefuture reference Neva going in there if it's crowded the service other ppl b4 you even tho u have paid n not satisfied with them not fixing your jewelry.

Aquí compré el set de quinceañera para mi hija. Tienen buen servicio al cliente, todas las…read moretrabajadoras son muy amables. Tienen bastante variedad de joyas, y si no hay algo que te guste ellos te trabajan algo a tu gusto.

From the owner: We specialize in 10k and 14k gold, 925 silver, and genuine diamonds. We have a large variety of…read morejewelry; from necklaces to pendants to bracelets, anything you need for the perfect gift.

This place was amazing but has been since bought by a pawn shop. If you want your items cleaned,…read moregreat option - however, I took my set of three rings here twice for loose stones and replacement. Both times, quoted amount was different and poorly completed.

Roberto has been my personal jeweler for over twenty years. Professional quality service, designing…read moreand quality repairs. For all your jewelry needs go to Liz and see Roberto

I bought a watch online from there website and I came in for adjustments. They told me they don't…read morehave the tools to do it and they only do the ones they purchase in store or what they have available. Two things don't add up you said you don't have the tools but you can do the ones in store only. Links are about the same as any other watches. 1 Star

Horrible! Wife's wedding ring's Diamond came out a week before our wedding and after having it…read morefixed it fell out again less than a year later. We also had it resized and the band snapped on the bottom of the ring. When we showed the employees they told us "oh yes that's totally normal for them to break?!? Lol if you're reading this don't make the same mistake we made!