The moment I walked through the doors of Modern Jewelers, I immediately felt welcome…read more Sam Pheng, the proprietor, greeted me like a Brother and made me feel as if I'd known him my entire life. After almost 35 years, the stone on my Wife's engagement ring fell out of its setting and was lost. My goal was to have the original band refurbished with a new diamond to present to her on our upcoming anniversary. Sam patiently showed me wonderful options in natural diamonds and my selection was made. The ring would be reborn with a stone over three times the size of the original, which was a fitting tribute to our over three decades of marriage. A week later I returned to pick up Sam's creation and nearly fell over at the craftsmanship and beauty of this wonderful piece. In addition, Sam is a professional photographer and insisted on documenting my experience from the selection of the stone to the ultimate reveal of his masterpiece. (Amazing keepsakes of my adventure) In this modern world where service is often lacking, Modern Jewelers sets the bar high. I've found a jeweler for life. Thank you Sam!

Sam is the GOAT. If I could give 10 stars I'd give 10,000. Dazzling, marvelous, and perfection are…read morenot enough to describe this place. From start to finish, the ring building process was seamless, informative, and most importantly, fun! Sam meticulously educated us on 14 vs 18K gold, types of diamonds, prices, structural integrity vs. ring design, and so on and so forth. We wanted chevron rings that essentially needed to be custom made from scratch and Sam took our ideas and made it far more perfect than we could have ever imagined. From simple sketches to wax molds to actual product, it was beautiful from start to finish. So if you're looking for a fairly affordable place that actually cares about your jewelry and your ideas, and can customize pretty liberally, then Modern Jewelers is your place. The cherry on top is Sam gave me a complimentary ring box that lights up with my fiancée's engagement ring and it sparkled so much that I was dazzled and temporarily blinded, but it was all so worth it. Oh, yeah, huge shout to Sam also for the complimentary impromptu photoshoot when we picked up our rings! We can't stress how happy we are with Sam and Modern Jewelers!

Please support this business! Fast and friendly service. I am glad I found this shop.read more

Very happy with the repair of my bracelet. The price was reasonable ($200 for custom silver cap…read moreend) and was ready for pickup sooner than expected.

If you're looking for watch battery replacement shop in the South Bay, Mr. Time is the place to go…read more As people in the area may know, the watch dealers in Delamo Mall have all raised their prices for watch battery replacement. Making it quite an expensive process. I don't know why they've done this, they've driven away a lot of customers, but that's just the way it has been. Since they've raised their prices, I've been looking around for another shop that could replace the batteries in my watches for a reasonable price. Mr. Time is just that location. I took two Luminox watches in today. The proprietor looked at them and quoted the price $25. 00 for the first one, and a discounted price of $20. 00 for the second one. Sounded good to me. They got right to work. I walked around the shop looking at their watches and their other items for a little bit, ten minutes later I was out the door. Great deal! This shop is located in the strip mall on the corner of Crenshaw and Sepulveda. Thus, it's really easy to find. Plus, there's tons of parking in their lot, so that should never be a problem. Overall, great experience.

I had a disappointing experience getting a battery replacement on my Casio watch. What should have…read morebeen a simple job ended up damaging the watch, which was both frustrating and unexpected. It was returned in worse condition than when I brought it in, suggesting a lack of care during the process. To make matters worse, the person assisting me was rude and even accusatory when I raised concerns about the damage, which made the situation even more unpleasant. Based on this experience, I wouldn't recommend bringing any valuable or expensive watches here for repair. It may be fine for very basic items, but I would be very cautious trusting them with anything you care about.

Excellent! I went to check if some of my old watches can…read morehave new batteries and used as backup watches. You can never have enough watches and clocks lol. I will bring my hubby watch next. They are only open from 10am to 2 pm !

Definitely bring your watch here for whatever you need Will…read morebe bringing him any future watch issues

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

took my wife's watch last month for a battery replacement. stopped running suddenly so we went back…read morethinking it was a bad battery. Matt showed us that the battery was still good but probably needed a little care. Commented on how clean the watch is and should be running fine. Matt was super friendly and had great customer service. refreshing in this day and age when you feel like you're bothering employees in other stores when you ask for help.

Top notch customer service!! Shout out to Matt and thank you. Matt was very knowledgeable and…read morefriendly. When asked about my watch, he took his time and answered all my questions. I highly recommend this place for your watch needs~!! A++++++

Victor provided excellent service for the three watches I brought in for battery replacement. He…read morealso pressure-tested my Burberry watch to a depth I'll never come close to, which gave me great peace of mind. Everything was completed in under an hour--fast, efficient, and a great value. What really stood out was his professionalism and willingness to help beyond the basics. He even recommended another store at Manhattan Beach Mall for a ladies watch I'm considering as a birthday gift. Highly recommend.

Got my watch serviced by victor, the owner of the shop. He has a great attitude and is extremely…read morehelpful. I highly recommend his shop for all your watch needs.

I brought in two watches that needed new batteries and the experience at Tic Time in the South Bay…read moremall was excellent. The whole process only took about 15 minutes and cost around $40 total for 2 watch batteries. The staff was very helpful, insightful, and made everything quick and easy. I was in and out with both watches working perfectly again. Super satisfied with the service and would definitely come back again.

I walked into the store towards the end of the day and the person working seemed busy with what he…read morewas doing but acknowledged me right away. I wanted a simple battery replacement for my watch and he was able to give me the quote to confirm that I was okay with the price. It took maybe a max of 10 mins (if even) for him to finish what he was doing, and replace the battery on my watch. It was super fast and I'd come back!

I opened my old casio watch to change the battery but I didn't have the battery at home, the watch…read moreis old but its just fine. I brought it the same day to put a new battery in, the guy took it away and after a couple minutes he started saying "its broken man, the case is already broken" then told him to show me and he came out a few minutes after with the watch indeed with the case broken and cracked around the screw whole he removed. The watch is old but how is it possible that I opened it 30 mins before without issues but when he did the watch "fell apart" and took him 8 minutes to get 4 screws out? Suspicious to me. I don't know if he was gonna try to sell me a new casing, a new watch or what but unfortunately this watch has huge sentimental value to me and his greed or maybe pure bad intent ruined it forever. The place is sketchy and so is the guy that works there. Don't bring your valuables.

Life saver! My watch is 30 years old and Breitling charges an arm and a leg for the right pin that…read moreneeded to be replaced. The owner modified using another pin. So far so good! Very reasonable price too!

This place was amazing but has been since bought by a pawn shop. If you want your items cleaned,…read moregreat option - however, I took my set of three rings here twice for loose stones and replacement. Both times, quoted amount was different and poorly completed.

Roberto has been my personal jeweler for over twenty years. Professional quality service, designing…read moreand quality repairs. For all your jewelry needs go to Liz and see Roberto