I was referred by Laco Watch in Germany after purchasing a Flieger watch direct from them. I chose…read moreNick at Watch Works in Cerritos who is an authorized dealer for Laco. Nick accommodated me by doing a warranty regulation on the watch to correct the negative deviation (runs slow). He did not have to do that as Laco has no service centers in the US. But since he was an Authorized Dealer he took care of me. He did an excellent job of regulating my watch. Very happy and a loyal customer going forward. This is what I sent to Laco Headquarters in Germany: "Hello Marcus, I would like to let you know that Nick at Watch Works in Cerritos California was able to regulate my watch accurately at about +2-5 S/D as it should. Very happy with the result. I hope you take care of Nick as he is a valuable asset here in Southern California who cares about his customers. Thank you for referring me to an AD for warranty resolution."

I was referred to Watch Works from some very helpful young ladies in Cerritos Mall when I learned…read moremy jeweler in Cerritos Mall was no longer there. I was greeted by Raffie, who took one look at my watch and said he can replace the battery right now. No sending out for repair and waiting 2 to 3 or 4 weeks. How cool is that? While I waited, I looked at their jewelry and watches and saw quite a nice variety. I wasn't looking for a a fourth watch that night but now I know where to go when I'm ready for one, and especially to keep my watch running smoothly. He was also very helpful in showing me their jewelry for something specific I had been looking for. So all in all service was excellent and the, price of the battery replacement was very reasonable. I immediately added them to my contact list. So if you need a watch or your watch repaired, or some jewelry check 'em out.

Mr. Jorge Montoya is truly an artisan of his watchmaker craft. He is a watchmaker who is highly…read moreskilled, qualified, and passionate about the work that he does. I first contacted Mr. Montoya to inquire about having my 2004 Rolex Submariner 16610LV serviced. I had just purchased it, and it had not been serviced in its 22 years of life. The winding was gritty and rough, the date changed later than expected, and it was running at least 16 seconds fast per day. Mr. Montoya explained in detail what he was going to do, what the service entailed, and that another estimate would be provided if parts needed to be replaced. Mr. Montoya then provided photos and videos of the timepiece during various stages of service, and the issues found with my watch. Mr. Montoya explained everything in detail and provided a fair and reasonable price. He also provided a quick estimate of the turnaround time to get my watch back to me. When I went to pickup my watch, Mr. Montoya explained the repairs and services completed again. In addition, he gave me additional photos and videos taken during the repair and explained what was being shown and done in each one. I highly recommend Mr. Montoya and the MWSC if you want an honest and highly skilled watchmaker that you can trust. He was transparent and thorough through each step of the process, which made me feel comfortable knowing my watch was in good hands. He has tons of experience and is specialized in Rolex timepieces that are 2010 and older. He also has performed a lot of work on other brands such as Patek and Omega. I 100% will be going back to Mr. Montoya when it comes time to service my Submariner and other timepieces.

I own an eighty five year old Rolex bubbleback. it stopped running five years ago. I tried to find…read moresomeone to repair it but no one would even look at it either because they didn't have the expertise or access to parts. Then I found out about Mr. Montoya. I live out of state but he agreed to look at it. He then agreed to service and repair the watch for a very reasonable price. After a month I got the watch back. Jorge did an amazing job. Not only does the watch run well, but it looks amazing. I was somewhat hesitant to undertake this via the internet, but I could not be happier with the results. Mr Montoya has all the experience and expertise to undertake what was a difficult job. I would highly recommend him.

Meenaji assisted me to buy jewelry. Service is very good. Ambience is very good of the shop and…read morethey have variety of designs.

First and foremost…read more CK is the man. I have dealt with quite a few luxury sales associates within the last 5-6 years but none of those people have taken care of me like CK did. I inquired about a particular rolex model via Bhindi Website and CK reached out to me very quickly. (First time a rolex Ad ever reached out to me even after showing interest on the brand. SO CK THANK YOU ONCE AGAIN FOR BEING PROFESSIONAL) I came in on a Saturday to say hello and Ck was very patient and knowledgeable. He showed me around and showed me the Rolex model I was looking for and he mentioned to me that he will try and get one allocated for me. Ck kept in touch via text and let me know my watch was ready for me (came in sooner than the estimated wait time) CK thank you for being professional and making me feel welcomed! I cant wait to do future business with you and the Bhindi family.

This is the only jeweler I go to. I have had them re-set an heirloom stone into a modern setting,…read morefix my mother's engagement ring (which hadn't been cleaned in 50 years apparently!), and fix prongs on my own engagement ring. Basically, I trust them with some of my most precious possessions. They are friendly and reliable and do great work. The only downside to the shop is the very limited hours that aren't the best if you work 9-5, but to me it's worth using a lunch hour ...

Loved my experience here! I had been afraid to take my rings in to get repaired and cleaned because…read moreyou hear horror stories about jewelers being cheats like mechanics can be but they were very nice and reasonably priced a d FAST . I got my rings back in a few hours and they there just perfect. Looked like brand new. Highly recommend.

If you need a watch battery then this is the place to go! Very fast, and very friendly people…read moreworking there. Such a nice variety of watches and other jewelry.. we will definitely be back. I'm so happy it's close to home too.

Had one of my watches repaired here Fast -Fix. great job…read moregood price as always. Ive been coming here for years. Tom , the owner expert knows his work. Answers any questions. I would give more than five stars if could.!

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

I can't say enough wonderful things about Harout and his team. Over the course of a few months, he…read morehelped me design and create the engagement ring I'll be giving the love of my life and the experience was everything I could have hoped for. He never rushed me, never made me feel pressured, and walked me through every step of the process with patience and genuine care. The craftsmanship of the final ring is absolutely stunning, beyond what I imagined. It's clear he takes real pride in his work, and the quality shows in every detail. On top of all that, his pricing was more than fair for the level of artistry and attention he brings. You're not just paying for jewelry you're paying for someone who truly invests in making your vision a reality.

My experience with Fine Jewelry Repair was phenomenal. I went in to fix my ring and was greeted by…read moreChris. Chris was nice and super welcoming. In just a couple hours the same day I received the call that my ring was ready. Prior to the repair My ring was completely broken into 2 pieces so I was just happy with it being able to be fixed so when it was returned after the service I was completely blown away with the repair! It completely exceeded my expectations! You can't even tell it was ever broken! Awesome job by Chris and his team, they are experts in their field, they also cleaned my ring and sized it down for free and it looked completely brand new. He even mentioned I can go back for a cleaning after certain months and just show my receipt. Don't go anywhere else for jewelry repair, this is the place to go you won't be disappointed. Thank you Chris and the rest of the team at Fine Jewelry Repair you guys are the best of the best!

Great work, great prices and great customer service! Will definitely be back. They fixed a bracelet…read morefor me.

Had an amazing service, very professional, and I finished everything in a timely matter would…read moredefinitely recommend

Absolutely amazing customer service! I needed to fix my watch ASAP before my flight and they were…read moreso helpful! Despite being really busy the man who's name I unfortunately did not get was able to repair and also replace a missing piece, In less then an hour and a half!!! I mean talk about great customer service! There was also a very nice lady who was assisting me and she made me feel so welcomed! This is a great place to get your watch repaired. Very reasonable price,great customer service and a welcoming environment! Thank you so much for relieving my stress.

I came to this shop for an estimate for a polish of my silver bracelet. I had already cleaned the…read moretarnish off so I just wanted it to shine. The old man made such a big deal about what he had to do and how much time it would take, basically, exaggerated the estimate. He offered to sell me a polishing cloth for 15.00 and at this point I grabbed my bracelet and got the hell outa there. He put too much salsa on the taco. Stay clear from this place. Instead I went to T Palm jewelry in Artesia. They asked no questions and did the polishing for 15.00. Awesome job. T Palm Jewelry is the place to go. GG

INSIDE the "BUY LOW MARKET"...Very nice couple, gave me a discount on my watch. Also, they gave me…read morea free pair of earrings for writing a review on yelp. :o)