I had a really disappointing experience at Daniel's Jewelers. I stopped by around 7:45 PM to look for an Easter gift for my niece. When we walked in, one associate was helping another customer, but there were two other employees just sitting there who looked at us and didn't even acknowledge or offer to help. We stood there for several minutes and were completely ignored.
We ended up leaving to check another store and came back shortly after. This time, the older gentleman with gray hair looked at us with an attitude and pointed to his watch, saying there were only five minutes until closing. What was frustrating is that we had already been there earlier and were ignored so that comment felt completely dismissive.
When I asked if he was going to help us within those five minutes, he didn't respond at first. After asking again, he reluctantly came over with a clear attitude. While we were seriously considering purchasing a very expensive rosary piece, he suddenly walked away mid-conversation without saying anything, leaving us standing there.
I've honestly never experienced such poor customer service, especially in a jewelry store where service should be a top priority. The lack of attention, professionalism, and basic courtesy was shocking.
Needless to say, I will not be returning. read more