hired Dan to do a job for me and he was phenomenal. Somebody was going to charge me way over price…read more He came in and did it cheaper as customer service experience was great. Overall experience was wonderful. His appearance was great. Would definitely recommend him to other people.

Daniel provided professional and expedient service, gave honest and informative feedback, and just…read morehonestly was an extremely personable person. His price was fair and reasonable, and we will definitely be utilized his services for any of our plumbing needs in the future. Oh! And he came out on a Sunday! You CANNOT beat that!

Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

I used a highly rated company (C1) found on Yelp in the spring to turn on my boiler. They…read morecouldn't. They told me that I had to have the gas company to turn the gas on. They also charged me for cleaning. When the heating season came, I had the gas turned on, I called C1 again to get my boiler turned on. They still couldn't bug quitedc me to replace both valves for $4k or get a new boiler for $8500. OHA was the second company came to give me a diagnostic. Mr Bryan discovered that the water pipes were completely empty and found a spot on the radiator where the pipes were disconnected. No wonder the boiler won't turn on! However, OHA doesn't repair radiator pipes so he left me this valuable information without charging me a penny! I found a 3rd company came to repair the valves and saved thousands from the 1st company. Forever thankful for Mr Bryan!

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I have been with this company at least 10 years, always good service dependable, service…read moretechnicians honest . But this inspection I was very dissatisfied, when I called to get clarification on the technicians duties all I got was excuses from the receptionist .

I have an account with Robert B. Payne, it was that time of the year to service my furnace,…read moreunfortunately my furnace was on its last days. All the reps were very friendly and professional. They came out on a Wednesday, the first technician (Andrew) nice guy told me the bad news LoL (I needed a new furnace) the second technician came soon after with my service agreement and finance agreement approved! (John another very helpful rep) By Friday afternoon afternoon i had a new furnace! I believe his name was Kevin, he was very knowledgeable, polite and GREAT customer service skills! I highly recommend Robert B. Payne

Steven .r and Anthony did an an amazing job on installing our unit.they are real pros.they new…read moreexactly what we needed,call them if you want it done right and Tyler was awesome communicating with us as well,total comfort is the way to go

I can NOT recommend this company on time or action. 0 stars if possible…read more Synopsis: This company was chosen due to their availability as we required service as soon as possible. We had created and cancelled other appointments for the same service and choose to spend the higher fee ($139) for diagnostics purely to avoid a longer wait time (other companies were charging less for diagnostics but had the earliest arrival as 7/8/2026). I come to find out that the technician misinformed me of the issues with the unit, actually causing more issues himself, and trying to get us to buy a new unit which we did not need and would have put us in a large amount of debt. At this point I have requested a refund for the diagnostics fee as not only was the diagnostic wrong, the system was made WORSE by the visiting tech. Below, you will find an account of the interactions between myself and the company's representatives. 7/6/2026 Scheduled an appointment for next day to have our AC fixed and was told of an arrival time between 10AM-2pm. 7/7/2026 *At 8:56 AM and 9:10 AM I received text messages confirming the time for arrival at 10AM-2pm. *At 11:40AM I was called by a representative and told that they were booked solid and would have to reschedule because their call center often "double books" them. I told them that this was unacceptable as the time had been agreed upon and my partner has a medical condition which meant they would not survive in the current heat without A/C. I was told I would receive a call back to see if they could 'move things around' to get me on the schedule for 7/7/2026 but that it would still be later than expected, even if they did. *At 12:30PM I received a text saying I was still on the schedule with a provided phone number for questions. I called the number and was informed my technician was "Nick" an that he was still planned for arrival in the expected time period *at 12:46PM I received a call back from the representative who previously called at 11:40AM and was told that we were confirmed to have someone come out today, however it would be later than the previously agreed upon time period with no future time period given upon request or known. After asking for clarity regarding the text and conversation with the other representative, I was told that "they are the call center and don't have access to our local branch's schedule". Seems a real problem of "right hand not talking to the left". *At 2:05PM I received a call from a new dispatch representative informing me that the technician will be at my home in 10 minutes. I had a text informing me at the same time that arrival time was expected between 2:15pm-2:30pm. *At 2:15 Technician Nick arrived, came inside to look at the thermostat, looked at the outside box fan unit, and went back to his vehicle for tools. Shortly after, he informed me that the fuse had blown and that there was something shorting to ground. *Around 3:00PM Nick informed me that the fuse had blown because the control board had shorted, after replacing the fuse, it caused the control board to fail. He informed me he would need to write me a quote to have the board purchased and replaced on a future date. He also informed me of a refrigerant leak. *Around 3:15PM I was informed that the board replacement cost would be over 2k, the refrigerant cost would be an additional over 2k, totaling around 5k. We scheduled a consultation with a sales rep to come out 'immediately' to give us a quote on a new unit *at 3:20PM I received a text message indicating that the sales rep would be here between 4pm and 6pm *at 5:35PM I received a text indicating that I was 'still on the schedule' and that the rep would notify me when they were on the way *at 6:12pm I received a text updating the arrival time to 6:45pm to 7PM. At this time, I contacted a different company to come look at the present AC and potentially schedule a replacement because I had lost confidence that the sales rep would arrive. *Shortly after 7PM the sales rep arrived, as did the rep from the other company. The other company rep left to allow space for the Total comfort sales rep to perform their tasks. We were told we would be quoted for 3 different Rheem air conditioner replacements with the lowest price being around 13k and the highest being 18k. *As the sales rep was leaving, the representative from the alternate company arrived. Within 20 minutes the alternate company rep had brought our AC unit back to life, confirmed that the issue was NOT with the control board and that there was NOT a refrigerant leak. In fact, the actions taken by the initial technician did additional damage to the unit as the thermostat inside had power prior to the Total comfort tech's arrival and did not upon his leave. *Around 8:30pm, the AC was back in working order, the other tech verified the issue was actually a clogged drain pipe which he repaired. Our AC has been working since (current time 9AM 7/8/2026) with no issue.

Quarterly inspection and service by Dave and Chris. Arrived promptly and completed the signed work…read moretimely and very clean. Very informative and again very pleased . Shout out to Kenny and support staff too.

Best Water VA installed a whole house water purification System, great product. The technician was…read moreoutstanding and knowledgeable. Great communication and follow up. I would recommend this company and product.

I had a gas power vented hot water heater installed. The tech was very knowledgeable and…read morestraightforward. I highly recommend.

Do not use this company for your water heater, or anything. Statistically speaking, most…read moreinstallations will probably go smoothly. However, you want a company which can handle possible inevitable complications smoothly, responsibly, and professionally. This company cannot do that and caused significant damage to our house. We have had other similarly sized appliances recently replaced and other companies proceeded with significantly more caution and care. The scheduling process was smooth. The actual installation went poorly. Two technicians came to install. We witnessed them damaging our walls and exterior trim of the house and immediately brought it up to them. They tried to argue the damage was already like that but then when they saw us witnessing more damage they told us to contact the company who would take care of it. The company said it was not possible for them to have caused this damage despite us witnessing it and having photos of it. The owner called me and immediately screamed at me on the phone, said it wasn't possible for them to have caused this damage, called me a liar, and hung up the phone. I encourage you to read through the lower star reviews and see how they respond. You will see they are condescending, deny the problem, and blame the customer. Don't be fooled by their prices. You will be spending an additional several thousand on the damages they caused. Go with RA Dobson- another local extremely professional company who handles everything with extreme care. Installed an attic furnace through a tiny hole in the ceiling without so much as mild scuff. Came with a huge crew and took their time. Cleaned everything up and put down carpet and floor protectors. They also do water heaters and I am sure would be as careful.

I've used Dupee Plumbing, several times now, for a variety of plumbing problems. They have always…read moretaken care of the issue. I will continue to use them for future plumbing.

Always speedy service. Efficient, friendly and priced well…read more Exceptional work every time. I have been using this family owned company for years and highly recommend them for all your plumbing needs.