Kristin is great! She owns this small business and is very…read morefriendly and our pups love her! They both went in for a nail trim and gave her a kiss when she finished! We are looking forward to our next appointment when we will be getting the bath, trim and nails done!

Best nail trim ever! And my dogs didn't even squirm like they usually do. We will definitely be…read moreback.

Anika does a great job with my labradoodle. Very meticulous. Van is very clean. She's punctual…read moreand best of all sweet with my dog.

Good work on time nice people, clean shop good location! Know grooming standards by breed of…read moremy Springer Spaniel Robin Martin

This was, without question, the worst customer service experience I have ever had…read more We brought our dog back to have his legs trimmed the way we originally requested during his first grooming. The correction was made, but nobody told us beforehand that we would be charged to fix something that wasn't done the way we asked the first time. When I questioned the charge, the man at the front counter immediately became rude and confrontational. He was disrespectful to my wife on the phone and just as rude to me in person. I wasn't arguing about the money--I simply wanted to know why I was being charged to correct a service that did not meet my original request. Instead of handling the situation professionally, he told me the service would be free and then told me to find another groomer. When I calmly explained my concerns, he became angry and threw me out of the business. At no point did I raise my voice, use profanity, or behave in a disrespectful manner. I simply asked a reasonable question and was treated like I was the problem. The issue was never the cost. Had I been told upfront that there would be a charge, I would have paid it without hesitation. The real problem was the complete lack of communication and the shocking level of hostility that followed. What makes this even more disappointing is that this business is located in an affluent neighborhood where you would expect a higher standard of professionalism and customer service. Sitting here afterward, I can't help but wonder if I was treated differently because I didn't fit the image of the typical customer in that neighborhood--or perhaps I simply didn't look wealthy enough. I have no way of knowing the employee's motives, and I'm not making that accusation as a fact. What I do know is that I was treated with a level of disrespect that no customer should ever experience. I will never return and will make sure others know about my experience. After this interaction, I understand why multiple former employees warned me to stay away from this place. If the business chooses to respond, that's their right, but these are the facts exactly as they happened.

I took all Olive in for probably her first grooming in months, as I just adopted her from the San…read moreJose shelter a couple weeks ago. She was very shaggy and matted, as well as still going through the stress of the shelter. Kim was very gentle and took her time with Olive, slowly gaining her trust. The cost was appropriate for all the services provided as well as the excellent result. I highly recommend Kim and Bowzer Bath.

Kim is SO great! I bring my 2 dogs in for nail trims once a month and Kim is always so sweet and…read morepatient with them. She noticed that they are less stressed when there aren't other dogs around so she schedules us so that we can arrive and leave when we are the only ones there. She's very attentive to whether the dogs feel any discomfort and is so careful not to nip the quick of the nail. Couldn't ask for a better experience! Cash only and you'll need to make an appointment for nail trims. The website says "drop-in nail trims" but that's not accurate so just make an appointment and you'll be glad you did.

Janice's grooming is amazing! Our dog looks super cute and young again after the grooming. But I…read morewas even more impressed of the love she gave to our dog at our first visit. Our dog is a rescue and he gets very nervous when meeting new people outside of home. Janice took time to bond with him before grooming. And I could tell she did a very good job. Our dog was relaxed and happy when I went to pick him up. We wanted to try a new groomer because the other local grooming salon we went didn't give a good clean cut and the environment was very stressful, as we hear dogs barking and crying every time we drop him off. Upon the first visit with Janice, we know we would love to come back. 5 stars!

Janice may be a good groomer, but we'll never know since she hasn't returned our call requesting an…read moreappointment. I left a voicemail 2 weeks ago, leaving my name and repeating my number twice for clarity. Haven't heard anything back from her. Having grown weary of trimming our shaggy dog ourselves, we just reached out to another business.

So friendly and had great staff that went above and beyond. We were out of town but needed grooming…read morefor o e dog and nail trim for another called and got an appointment the next day. Clean and lots of options grooming, boarding, playtime dogs of all shapes and sizes very pleased!

My dog Luna is so soft and smells amazing after her baths there. And everyone is so nice!!read more

The best self dog wash around. We have been going there for years…read more First with our late pit bull and now with our overly dramatic husky.

Great service and even better people! Place is always clean, accessible, friendly. They provide…read moreeverything you need. Just show-up with your pet. My dog is 15 and the available ramp makes it easier for him to get into the bathtub. My 2nd dog is a toy poodle and gets groomed here. Best value and amazing work. Scheduling for custom hair cut and grooming is flexible.

Kaye is so good with my puppy, Barbie, on their private walks! She gently corrects her, when she…read morepulls on the leash, and encourages her, when she doesn't want to go. She gives me detailed recaps of their walks together. Barbie and I are so grateful, for Kaye!

Kaye has been the best thing that has happened to my two lovely rescue pups. She walks them in a…read morevariety of locations, mindful of heat and conditions and brings them back happy and tired every time. She is very communicative and flexible and is always positive and "can-do" about both mine and my pups needs. It has been a game changer - and I appreciate her every day.