Wonderful owner and staff. Always available for me to walk my dogs in and get their toenails clipped for half the price of any where else I've checked. Small but loving dog care at a reasonable price. read more

The owner didn't listen to me the customer, no shave means no shaving! And your prices went up. So, no I won't bring the dog back again. read more

I made a mistake of taking my dog here for a simple nail trim, I prefaced the owner with letting her know my dog had anxiety and was fearful of nail trims, she assured me it would be fine that they were "professionals". I brought her in on the prong collar she walks with, but I also brought a harness with a handle so they could use that to immobilize her. She declined my harness and dragged my scared nervous dog across the tile floor in a prong collar. My dog was gagging and coughing due to the stress on her neck and since then has been even more nervous about nail trims than before. I also walked by another day and she had another staff shampooing a malinois, who was in clear distress I could hear him screaming from a mile away, and as I approached I saw the lady squeezing the dogs mouth shut and telling him "STOP, BE QUIET". She's lucky the dog didn't resort to his natural instinct and protect himself, I would've if I were the dog. Overall a horrible place to take an animal you love, they do not give extra attention to dogs who have anxiety and neglect the need for positive reinforcement. I would definitely not return and would advise if you're a customer there you stick around and make sure they're not mishandling your dog. read more

Sadly won't be returning to this office. Price doubled since last year to shave a small cat. Inflation is a thing, but 5 minutes work is still 5 minutes of work. read more

Wow!!! My gorgeous girl is a boxer, Italian mastiff, American bulldog mix with some Definite social anxiety around other dogs and Beth took amazing care of her. I have honestly never taken her to get groomed because I was always nervous about how she would react with other dogs. Beth assured me that Fig (my dog) would be safe along with the other dogs. Beth greeted us outside and met Fig with so much charisma that Fig was not nervous at all. She had us bring her in and played it so cool with the other dogs that Fig did not Start barking or lunging at anyone. She was very happy and at ease. Besides keeping Everyone safe Fig looks like a million dollars. Her nails are perfectly trimmed, coat is shinny, and the added pink bandana warmed my heart. I can't wait to go back in 5 weeks and I am sure Miss Fig Ann is excited too. read more

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They are so great here! I can always just stop in with my little Pug and they'll trim her nails for me. Can't recommend them enough.

I would give Where the Fur Flys 5 stars on the cut itself, but the customer service is seriously lacking. I was rushed in and rushed out by the owner, who was not wearing a mask in a very small room, as she stuffed my puppy into a kennel. I called a few hours later to check on status and she quickly replied then hung up before I could tell her I had somewhere to be, so had to reschedule my other appointment. Then I took him to the Vet the following day to get neutered and the Vet called me to tell me he had a lesion/bump on top of his eye and asked if I knew what it was. I did not know what it was so I told her to cut it out to check for cancer ($75 charge). I thought about it after I hung up with the Vet and called Where the Fur Flys to see if they knew anything about it...and after I was muted while she asked the girl who shampooed him, she came back and said he had a tick above his eye that they removed. I called the Vet back but it was too late and the Vet had already cut and stitched his upper eyelid. I won't be back and suggest Beth (Owner) and all who work here work on their Pet Owner communication skills going forward. read more

With a 6 week old malshi I was very nervous about a groomer but I had nothing but great experience at fur fly's she was very gentle and sweet with my baby getting ready to in forever a groom but I am rest assured that all will go well read more

Where the Fur Flys - Greyson Harper - Pet Groomers Near Me - Ben Lomond, California

Did not do a quality trim. My dog was left with uneven muzzle and nowhere near teddy bear shape. Also, next time you accept an appointment via phone, take the time to write down the # YOU called to verify the appointment in the first place. When I had to phone to inquire, you became quite stupid with me. You made a mistake and lost a long time customer in the process. read more

I read so many good reviews and have been having a hard time grooming and clipping my dogs nails. When I called to see if I needed an appointment, the answers were curt and then I was hung up on. I had to call back to see if nails required an appointment. I have a rescue GSD. He had severe kennel stress as he was in tge shelter over 3 mos. He hesitates and balks at some doors. He balked when I opened the door and was nervous. I was trying to coax him in, and before even greeting us, I heard " you have to close the door". Then she was trying to rush us in. Insisted she get behind us to try to hurry us and grabbed my dog's leash. He growled and instantly was backpeddling. And he was in danger of backing into the street. I took the leash back and took a treat out to get him to come me. That caused the owner to keep repeating "you just rewarded bad behavior ". Excuse me? He's petrified and you're rushing him and it's bad behavior? At this point I had no desire to work with someone so impatient and patronizing. read more

She's a magician! Our dog can't handle getting his nails trimmed and she just swoops in clip, clip, clip...done in 30 seconds before he even realizes what's happening. Gentle and efficient! Will definitely keep coming back. Thank you so much! read more

My Aussie, Zelda, has had regular "spa days" at Where the Fur Flys for more than 3 years. We both love it -- she eagerly goes through the door and into a crate, ready for her pampering, and leaves clean, fluffy, sweet-smellin' and with a perfect pedi!! Today Zelda was in need of an unscheduled "emergency" bath and Beth graciously squeezed her into her packed schedule -- thank you Beth, you're the best!! I'd recommend Beth and Where the Fur Flys to anyone and everyone, but plan ahead, it's a busy place! read more

It literally took 3 minutes for them to trim my two dogs nails. It was great. Called ahead to make sure they were open and came right it and was helped right away. $5 nail trim per dog.... what a deal. My new go to groomer. Professional and personable people. read more

Where the Fur Flys - Waffles with his trimmed nails. (They are always kinda long as he has long blood veins) - Pet Groomers Near Me - Ben Lomond, California

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Where the fur flys always does a great job! Our 9 yr old golden "Rucker" is well cared for and turns into a puppy when Beth is done with him... ;) read more

I have a 100 pound swiss mountain dog who is really squirmy about getting her feet done. I've taken her to other groomers in the santa cruz area and after one session they brought my dog back with only one or two nails done and told me that they wont do it; its too traumatic on my dog. I have never had this problem with Beth. And I can promise you, she's NOT abusing my dog to get the job done either. I've helped hold my dog while she clipped her nails and while Beth IS firm, she is doing nothing that is harming the dog or traumatizing her. She is just being persistent about it. Another thing I love is I can call her up and she doesn't have me wait weeks and weeks. Usually there is more of a time wait if I'm including a bath.. but if its just the nails I can usually bring her in that week. And for just nails.. she only charges 10 bucks! I've been trying to get my dog used to a dremel and once she's acclimated.. beth has even offered to teach me how to do it. Beth rocks. And so does her shop. read more

Walked in & had my pups nails trimmed in a jiffer! She was so sweet with him. She was incredibly fast and skilled with my terrified little guy. read more

Beth came highly recommended and I can see why. Not only is she great at what she does, she enjoys it. I took our new standard poodle, Maggie, for a basic groom (bath, bottom, paws, and nails). I didn't want her "poodle" groomed and Beth didn't suggest it. When I picked Maggie up, she was happy to see me but it good spirits. She's smelled great and had a cute bandana too. Beth will be our go to groomer! read more

They do a good job grooming, but they don't wear masks :/ for that reason I won't be taking my dogs here again, at least not until the virus is gone. I'm just leaving this review to let everyone else know, in case that's a concern for you. read more

I just started going to this groomer this year. I have a 15 year old westie and was so worried to take him somewhere. This is an awesome groomer. My little guy is not traumatized at all. She does the best grooming he has ever had! I highly recommend read more

Where the Fur Flys - Max - Pet Groomers Near Me - Ben Lomond, California

I have a bedlington terrier and when I want the bedlington cut my dog Oliver comes out so cute. Who knows how the crazy guy acts but he loves to go see them and without waiting 3-4 weeks at some places both has always had time without the long waiting list. Great shop great prices for your pet read more

Beth did a magnificent job on my two little shih tzu mixes! One is a cantankerous senior and the other is severely handicapped. Both looked amazing, had wagging tails at pick-up and the most adorable bandanas! We're pre-booked for the next session and so grateful to have found her!!!! read more

First time ever today with our shepherd and mixed wired hair pups and they look amazing! So very happy to find a great local place to trust with babies... fantastic grooming and they both came home happy as they can be. read more

Beth is awesome My Frenchie hates getting her nails trimmed, but Beth does it so fast that my Frenchie doesn't even realize she's getting her nails clipped. I highly recommend Where the Fur Flys read more

Beth is the Best, she has taken care of my dogs for years. I would never go anywhere else :)

I have only been here once, when my dog got skunked, and they did a great job removing the odor and trimming her hair.

I have had issues with groomers in the past so now I am really picky about where I send our dog. This place was awesome. They were really nice and affordable. $40 for medicated bath, hair cut, nail trim and cute little scarf.. read more

Beth has cared for the grooming needs of our dogs for many years, and the dogs are never stressed or traumatized when we pick them up. The service is priced comparably with other groomers, and her attention to detail is superior. This is evidenced by the fact that she once detected a lump on our Poms leg, which led to early diagnosis and treatment of a serious cancer. We love the way the dogs look after a day at Where The Fur Flies. read more

Just took our two dogs, Border Collie and Tibetan/Charles Spaniel, to Where the Fur Flys and we couldn't be happier. I've tried other groomers before, but Beth is amazing and both dogs look better than any other time they've been groomed. In addition, our dogs were not stressed out when they returned home -- a real feat considering how nervous our Border Collie can be. After this experience, our dogs won't be going anywhere else. read more

My wife and I love this groomer. My wife has gone to Beth for almost fifteen years and has never been disappointed. She has always provided excellent service for my wife and prices are always very reasonable and work gets done extremely well and me and I wife will always recommend this store for all your grooming needs. read more

We have a geriatric dog who has been a bit of challenge when it comes to having her nails cut. Our vet recommended "Where the Fur Flys." I called ahead, and was able to get in immediately. Most importantly, they were terrific with my old girl. There wasn't a whimper, and the cut was clean and quick. I couldn't be happier with the service, customer service or the price. read more

My cocker and my doxie both get very cute haircuts and aren't anxious when they visit Where The Fur Flys so I know they are treated well.

Where the fur flys does a wonderful job with grooming our dog. They pay attention to detail, and take good care of him while he is groomed. So glad we found them! read more

"Where the Fur Flys" is a grooming business that lives up to its name. Beth does a great job with my two Maltese Sugar Pie and Othello. Her prices are reasonable and she has your dogs back to you before you know it. Sugar Pie was in the habit of making groomers make deals with him regarding his paws being clipped and his nails being clipped. For an old guy with one tooth, he could certainly bluff well, but Beth didn't offer any deals. Sugar received a nail clip and his paws received a foxtail clip. And Sugar Pie is all the better for it. If you are in the mountains with your dogs and they need to be groomed then Beth's "Where the Fur Flys" is the place to take them. read more

She did a great job and was very friendly. Probably will be taking my dog back to her.

Beth is AMAZING. I was so worried about finding a new groomer when I moved to Felton as I have a very large, stubborn Bernese mountain dog that had already been blacklisted from petsmart for being too difficult. When I first called and let her know she said "bring it on. The bigger the better." Boy did she deliver. Not only does she do the best job of any groomer I've been to, Max also listens to her more than he even listens to me. She has excellent command and does great work. So much so that even now that we have relocated to Happy Valley we still make the trip all the way to Ben Lomand for our baths. Worth it. read more

I am terrified of cutting my dogs nails because one time I hit the quick & there was blood & I'm sure I was more upset than my dog! When I moved to the area, I had to find a place for nail trims. I went to the veterinarian that I had found in Felton. I went during walk-in clinic hours with my two dogs. My bill was $65!!! Someone in the waiting room (thankfully) told me about Where the Fur Flys. I waited until they needed another trim & called. I asked if it was true that they charge $5 per dog & yes- it's true. I told Beth what I paid at the vet & she said "Seriously? How many feet do your dogs have?!" So, we are regulars now & Beth & her employee are SO GREAT! I have a really fussy pug that growls at them & a big hound dog that they clip outside. They are so wonderful & I also very much appreciate the price! read more

Super great with grooming my older schnauzer's. They do a great job with clipping our dogs and trimming their nails! Very popular make sure you book early! read more

We have two pugs and a huge golden retriever. We love Where the Fur Flys. Our dogs come home smelling wonderfully, nails trimmed and looking like a million bucks! We highly recommend Where the Fur Flys. read more

Great service, good prices, loves the animals and it comes through. Very thorough.

Beth has groomed my poodle-shih-tzu mix for many years. She is wonderful! My dog is a pain to groom and picky about having her feet touched. Beth is great with her. This little Ben Lomond shop is a treasure. read more