Needed to find a local pet groomer so decided to try this one out. They're really friendly. Not too…read morebusy. Call in usually to see if they have an open and usually get me in same day. It's also a pet supply store which is expensive but it's not a big chain so just be selective with what u need. They offered free pictures with the Easter bunny soooo I had to for Luna. She was so good I picked her out a bone to chew on the way home! The only problem I had is they had a poster with a bundle deal that included nail polish but the girl working said they don't carry the polish....if u don't have it take the sign down or ask people to big some in.

EDIT: Although I was very upset that my dog had a tooth knocked loose during his grooming…read moreexperience, I have to give credit to management for handling it after the fact. The assistant manager listened to my concerns and contacted the District Manager. They agreed to pay for my dog's treatment at the vet to have the loose tooth removed. They handled it quickly and with consideration, and I do appreciate that. So, I am changing the rating. The grooming service has gone way downhill. I started taking my dogs there two years ago and was generally pleased. Then, last October, I brought my dog there for grooming and he was supposed to have a nail grind. When I picked him up, they said they could not do the nail grind because he wiggled too much. Ok, not a big deal. He was so eager to leave I didn't notice until he was in the car, that one of his toenails was ripped at the quick and twisted sideways. It was bleeding all over. Now, I realize that dogs can jerk their foot and something like that could happen, but they never said a word about it when I picked him up! There was no way they could not have seen it. Now today, he went in for grooming, and when he was picked up he had a tooth knocked loose and they said it "must have happened while they were trimming his nails and he was wiggling". You have injured my dog twice. I will NEVER EVER step foot in that store again for any reason.

The people are always helpful & friendly. Has the products I am looking for. Quality merchandise.read more

I've seen Dollar Generals with more organization than this place. Went in looking for an item that…read moretheir website said they had 10 of and could not find it. Took me about 5 minutes to find "Help" and they said that the website was probably wrong with out even looking for the item in the store, or the website. Won't be back.

The man decided that he was going to take his anger out on myself and my elderly mother. i went to…read morepet a rat that I may purchase and the next thing I know he is calling me rude and in front of my kids, from the time we walked in the door we were bothering him and he was just mean, this isn't the first time I have felt like a burden going to his store, but he proceeded to say a**hole in front of my 5 year old and my 9 year old while yelling at the top of his lungs at my elderly mother. I have never been so insulted, humiliated and now my daughter is upset and crying because her snake will have to wait for his food. And we have gotten boxed from then that we have had to sit outside due to them having roaches. it's disgusting! The building the animals conditions and his attitude are terrible we have also bought 3 different animals from them and each one died, they need to be shut down.

Not impressed at all. Kinda rude people. I guess I will just continue going to west Virginia pet…read morestores. Better selection, nice people, and better prices.

I saw a dog on Adopt a Pet, & it listed Carolina Canine Rescue in Mount Airy as it's location…read more After many attempts to reach this Rescue, I phoned the Surry County Animal Shelter. I'm so thankful I did, because the super kind Animal Control Officer explained that the Rescue had CLOSED, but she directed me to reach out to the Save A Mutt Kennel because the dogs from Carolina Canine Rescue had been taken there. She then looked up the Kennel's phone number for me. I wish I knew this awesome young lady's name. She went the extra mile to get me to the right place.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Very good selection of saltwater care products. There are a good variety of invertebrates to choose…read morefrom. The coral selection is also varied and beautiful. I enjoyed this shop and the atmosphere inside was pleasant. A staff member made their rounds to each customer to see if they wanted help yet. I read all the reviews on Yelp before visiting and it is clear to me that only people with a chip on their shoulder, maybe competitors in business, are posting such negative "stories". And that is the problem with bad attitudes, you will never be successful until you fix your attitude first.

Sierra is amazing and one of the nicest business owners I met! She cares more about having quality…read moreproducts from local businesses than she cares about her own ego so you will not only find her treats but treats from other locals. I have met a few of the people who sell at howlin at the moon at events and they are all very pleasant and makes it easy to want to support them also. She provides great customer service and loves your fur babies like they're her own. She offers great events throughout the year that makes it extra fun to support her business. My dog has loved everything from cupcakes, preorder birthday cake, holiday pumpkin pie, decorated treats, to the wonderful bagged treats in store. It's great to not have to think twice about whether or not a treat is healthy or safe because everything at howlin at the moon is made from real ingredients. It's not a holiday or birthday celebration without some howlin at the moon goodies. There's also a dog wash station and a seasonal backdrop!

What a great store/bakery for dogs and dog owners! So glad I found this local gem! The owner,…read moreSierra, is so nice and very welcoming from the first day I walked in. Recently, I ordered a birthday cake for my puppy and it turned out so cute!!! She even gave me free samples of some of their local dog food I was curious about! I've also been to a few events held there like the Paint Your Pet night. That was really fun and chill. I went with my coworkers and everyone had a great time! There was also a pet photoshoot day where I took my puppy there to pose for a few shots! Fun events like these make for a great experience at HATM. If you haven't stopped in, please do!

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.

The groomers are the best. Enzo loves to have his nails trimmed. I believe these ladies love him…read moreas well as they are always delighted to see him. this certainly makes my life easier!

Location is great. i almost always stop there when i go to trader joe's. they will recycle your pet…read morefood bags. i like that they have collections for animal shelters and causes. They always have the products I look for and all employees know where to find products and often stop what they are doing and show customers. i recently learned you can wash your dog for $14. They also give back to the community in a generous manner. The manager is very gracious. I like that they have specials and good selection of Werluva