They've been delivering my dog's food for a couple of years now, always more quickly than their…read moreestimate. I find their service to be excellent!

Good prices on wide variety of healthy pet food. Knowledgeable and friendly staff. My cat food was…read moreonly $1.50 more than the mfr website (where I'd have to pay shipping anyway). Let's support local business!

This place is great! GREAT selection of fish. Don't expect PetSmart cuz it's not. It's the old…read moreschool type! Love it!

I absolutely love this place. The reptiles are so cool, there's tons of fish. The animals are…read morealways so interactive. Handsome down best place in town. Super great that the employees are knowledgeable too.

I dash a lot from them. I go in when I have the chance but with my busy life it's hard sometimes…read more I have a lot of animals and their stock is pretty high in quantity so I rarely have an issue getting what I need. And when I can't put my eyes on it first hand it's nice to know they are sending quality feeders and dasher is able to find product.

First, sorry for the long review but I want to be though. I took our 1 year old German Shepherd…read moreRescue for his first class this past Sunday. Mind you, we previously had a Belgian Mali mix and prior to that a German Shepherd -Husky mix. Hence, we are not unaware of the breed. We have a quiet household and when we went inside the store he got totally overwhelmed with all the stimulation. I get that. The trainer approached me and told me that he would probably do better with individual training sessions. Ok. She saw me struggling to contain him and offered NOTHING but criticism about what I was doing wrong. There is NO way I would ever return. Karen, the trainer, is not someone that I would trust, have confidence in nor want to help me train my dog.

The staff are great. Especially the lady tonight. Wish I could recall her name. Went above to be…read moremore than helpful. Helped guide me, and find stuff or pointed me to items. Explained the sales and why there are differences with online promotions. The corporation is favoring / incentifying online transactions thus the promotions are richer there. Also accommodated me towards closing time, so so pleasant. Store is orderly and get the job done. I do like the look, feel and bit more selection at the Clemmons location. But the location at Thruway Shoping Center (Historic) iis so convenient to other businesses and activities. Ate at Chik-Fil-A just before as was so hungry. And wanted to see how that business was since it had relaunched in a newer bigger building at the same site. Back to Pet Supermarket we love shopping on the last Tuesday of the month with 10% off for either Military or Seniors. Experience always positive. And the store holds positive functions / events like adoptions, meetups, etc. Civic minded.

I have been going here for years. The employees are always nice and helpful…read more They also carry a wide range of products. I moved for a short while and I am back. I called to see if they are still there; Yes! and the employee on the phone was lovely. Go to this store?! Absolutely!

People there generally just want to help. They help you out. They carry excellent products. I like…read morethe Hanes Mall Blvd locale. Other is good but as a corporate office should take returns from other franchised locations. They don't. The Hanes Mall locale tho doesn't answer any phones and is a regular residential message answerer and nobody returns a call. The negative.

Staff are extremely rude over the phone. In person, there are a select few that are respectful…read more Majority of the staff are rude and talk to you as if you can not comprehend basic English. Do better. People are literally trusting you with their children/animals. Work is decent but attitude is trash.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Very good selection of saltwater care products. There are a good variety of invertebrates to choose…read morefrom. The coral selection is also varied and beautiful. I enjoyed this shop and the atmosphere inside was pleasant. A staff member made their rounds to each customer to see if they wanted help yet. I read all the reviews on Yelp before visiting and it is clear to me that only people with a chip on their shoulder, maybe competitors in business, are posting such negative "stories". And that is the problem with bad attitudes, you will never be successful until you fix your attitude first.

So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted…read more Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great.

BUYERS, PLEASE DO YOUR RESEARCH ON BREEDERS…read more We purchased a puppy from Happy Tail Puppies and, unfortunately, our experience was disappointing. Since bringing her home, she has been coughing continuously. After spending an additional $906 on veterinary visits and diagnostic testing, we are hopeful that she is finally on the road to recovery. Four weeks later, she is still coughing quite a bit, although her appetite has improved significantly. I understand that breeders need to establish policies and guidelines when selling puppies. However, every reputable breeder I have worked with in the past has required a veterinary examination within the first three days of bringing the puppy home and has provided health coverage for issues identified within the first 14 days. The reason for these policies is simple: responsible breeders do not want to place sick puppies in their new homes and are willing to stand behind the health of the animals they sell. This experience has been both emotionally and financially difficult, and I am disappointed that no responsibility has been taken for a condition that was clearly present when we brought our puppy home.