I have been taking cars here for 25 years: Jaguars, Range Rovers, BMWs, Porsches. Bob does…read moreexcellent work and is always responsive. True, as one below noted, he is not bubbly and effusive and coming from behind the counter to join you for coffee, but if you're taking your car anywhere for that... Bob's has always been honest about the issues with my cars and either fixed them (always reasonable in pricing) or advising I'll need an advanced specialist or that he sees no solution (I'm talking about you, Jaguar). But in nearly all cases, the car is fixed and ready to go.

Like others, I came here for an emissions test. I was immediately treated like an outsider and a…read morenuisance. This guy clearly does not want to be doing emissions tests, and will make you wonder what the heck is going on because there is no communication or instructions provided... except maybe via a grumble or something. If any of his pals come along they will get right in before you. This 5-minute test easily took over an hour to complete, and all the while I was made to feel like a huge inconvenience. Just terrible.

I had a flat tire...same one as just three weeks ago!!…read more Called my Chevy dealer and they said they didn't have the tire (even though just three weeks before they gave me the tire) and thankfully my friends said to call BP Vernal's since they assured me he'd help. Sure enough, he towed my car in, ordered the tire and called me when it was ready. Now that's service!!

the most honest and trusting place I have brought my car. I have never been scammed. They have told…read moreme multiple times that things that I thought were wrong were totally fine and they have also helped me with tiny things like air in my tires for a low cost. Definitely worth bringing your car too!

I don't believe Scotty knows what is going on at the shop. The young guy managing it is dishonest,…read moreand in my experience tries to run up the bill with unnecessary crap. He charged us a ridiculous price for a tire too. When I mentioned another local tire vendor offered much better prices, he said they get cheap, low quality tires from China. We'll, guess where the tire he installed was from. You got it- China. Do not trust this guy.​

I have gone to Scotty's for many years and have always be satisfied. HOWEVER, this last time, came…read morein for a diagnostic and the estimate given by phone since I was never able to receive a hardcopy of the estimate was more than triple what other garages gave me afterwards. Finally, was able to get the job done somewhere else for a fraction of the price but frustrating to never get a formal estimate even after 1.5 weeks and had to call 4 times to get the verbal estimate. Very disappointed. Not sure if ownership changes hands but will not go back

They are strait forward and do a good job. Prices are reasonable.the owner does not to try to add…read moreon other services

Extremely poor workmanship. Do no bring your vehicle here unless you want to end up with major…read moreengine troubles. The owner is not knowledgeable and does not take responsibility for his work. Avoid. Avoid. Avoid.

Have been buying cars at BMW of Darien faience 1982. Steve K. my salesman has been .sensational on…read moreevery car I bought. Deliveries were always on time and he continues to be helpful with any of my needs from this dealer

After nearly ten years with our last BMW from Darien, it was finally time for another--and just…read morelike last time, Sebastian Mortensen came through for us once again. Working with him was every bit as seamless and enjoyable as it was a decade ago. Sebastian is as knowledgeable about the product as ever, straightforward, and always delivers exactly what he promises, when he promises it. He took the time to answer all our questions (and there were plenty!) and made the entire process smooth from start to finish. Beyond being an exceptional sales advisor, he's simply a great human being--someone you can trust completely. If you're considering a BMW, do yourself a favor and ask for Sebastian. We've worked with him twice now, ten years apart, and both experiences have been outstanding. My immediate family have also purchased through him with him similar, wonderful experiences. Highly recommended!

Fabulous service!!! I was taking my 2019 Equinox in for an…read moreemissions recall and requested a loaner car, super easy! But I guess my working 10-11 hours every day for the last month I showed up on the wrong day. I apologized and was embarrassed and said I'll just see you again tomorrow however when the assistant manager heard this he said just leave your car we'll do it today. When I explained I couldn't wait the hour and needed to be at work that I could just return the next day, he said no worries, they could drive me to work and even deliver my car later at my office building! What service!!!! And that's what they did. Very grateful to H&L Chevrolet for being not only accommodating but providing great service to me and my car!!!

Brought in my 2024 Chevy multiple times and still not fixed. Not happy with…read more mechanics working on the car. The staff who help is service are very nice but clearly mechanics need more training. Will not bring car back to this dealership!

This place is the best auto repair I've been to-- they did massive work on my ancient car --…read morereplacing the front axel and replacing the universal drive shaft, and more. At first, I brought my car just for brake replacement, but they did extra inspection and found other issues that were endangering my car. The mechanics, especially Chris are fantastic -- really knowledgeable and dedicated, careful with the car, and paid attention to the details. Not to mention, they work so fast and get the job done within a day or matter of 1-2 days! Also, the front office staff is communicative, and on top of it, getting back right away. After receiving my car back, it now actually runs better than when I first bought it nearly 2 decades ago! It is smoother, lighter, and the worrying sounds are gone. I would trust this precision center with my car and recommend them to any friends, family, or strangers.

We would give them 10 stars, if we could. We were traveling and had a brake caliper give out. My…read morehusband managed to get that repaired, but then discovered that the brake line was leaking(it had popped). They were able to get it in and repaired the next day. They were all very professional and pleasant to deal with. The final repair even came $100 under the initial estimate. We can't say enough good things about this shop.

Great service and professional staff! Wayne always goes above and beyond…read more I highly recommend you bring your cars to him. You will not be disappointed

Wayne has been caring for my car for 3 yrs. I'm so happy that his expertise is now with Foreign Car…read moreMotors. I can stop in anytime and he fits me in for a look at something . He even will take a ride to see the problem I notice. Wayne and his staff go the extra mile for their customers. I recommend them!

Inept customer service. Was accidentally charged $160,000 for a Interlock device installation,…read morewhich caused my bank to freeze my account. Spent an hour rectifying this. When I informed them of this error, their representatives denied it outright, and went on to criticize me and claimed they do not need my business. They will not get it, nor should they get any at all. I wouldn't walk in here to buy a soda, much less invest any time, money, or effort into dealing with their stubborn, rude and incapable staff.

scam company.. do not use this company .. they told me one price and then would not release our car…read moreunless we came up with cash for a higher amount that we agreed upon.. stay away from this company.. do not use unless you want to be ripped off

I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.