I have been taking cars here for 25 years: Jaguars, Range Rovers, BMWs, Porsches. Bob does…read moreexcellent work and is always responsive. True, as one below noted, he is not bubbly and effusive and coming from behind the counter to join you for coffee, but if you're taking your car anywhere for that... Bob's has always been honest about the issues with my cars and either fixed them (always reasonable in pricing) or advising I'll need an advanced specialist or that he sees no solution (I'm talking about you, Jaguar). But in nearly all cases, the car is fixed and ready to go.

Like others, I came here for an emissions test. I was immediately treated like an outsider and a…read morenuisance. This guy clearly does not want to be doing emissions tests, and will make you wonder what the heck is going on because there is no communication or instructions provided... except maybe via a grumble or something. If any of his pals come along they will get right in before you. This 5-minute test easily took over an hour to complete, and all the while I was made to feel like a huge inconvenience. Just terrible.

These folks are just the best. Knowledgeable, friendly and caring. They really get to know their…read morecustomers, and one gets first-rate service for way less than at a dealer. The work is always done promptly and well. I wouldn't go anywhere else.

I stopped in here for a gatorade during a recent trip from NYC-Boston and was pleasantly surprised…read moreat how incredibly friendly and personable the cashier was. I was still in my euphoric NYC state and was probably grinning like an idiot. The cashier took the time to chat with me and the other patrons. Maybe this isn't a big deal, but after living in the elitist icebox of Boston for 4 years, friendliness counts for quite a bit with me, lolz!

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

They are strait forward and do a good job. Prices are reasonable.the owner does not to try to add…read moreon other services

Extremely poor workmanship. Do no bring your vehicle here unless you want to end up with major…read moreengine troubles. The owner is not knowledgeable and does not take responsibility for his work. Avoid. Avoid. Avoid.

After nearly ten years with our last BMW from Darien, it was finally time for another--and just…read morelike last time, Sebastian Mortensen came through for us once again. Working with him was every bit as seamless and enjoyable as it was a decade ago. Sebastian is as knowledgeable about the product as ever, straightforward, and always delivers exactly what he promises, when he promises it. He took the time to answer all our questions (and there were plenty!) and made the entire process smooth from start to finish. Beyond being an exceptional sales advisor, he's simply a great human being--someone you can trust completely. If you're considering a BMW, do yourself a favor and ask for Sebastian. We've worked with him twice now, ten years apart, and both experiences have been outstanding. My immediate family have also purchased through him with him similar, wonderful experiences. Highly recommended!

Excellent service, prompt scheduling, no surprise pricing. I've had Luigi Devoto for my service…read morecontact for over a year. He's great. Explains services and options and is happy to answer any questions I have. Great BMW/Darien rep.

Fabulous service!!! I was taking my 2019 Equinox in for an…read moreemissions recall and requested a loaner car, super easy! But I guess my working 10-11 hours every day for the last month I showed up on the wrong day. I apologized and was embarrassed and said I'll just see you again tomorrow however when the assistant manager heard this he said just leave your car we'll do it today. When I explained I couldn't wait the hour and needed to be at work that I could just return the next day, he said no worries, they could drive me to work and even deliver my car later at my office building! What service!!!! And that's what they did. Very grateful to H&L Chevrolet for being not only accommodating but providing great service to me and my car!!!

Brought in my 2024 Chevy multiple times and still not fixed. Not happy with…read more mechanics working on the car. The staff who help is service are very nice but clearly mechanics need more training. Will not bring car back to this dealership!

This place is the best auto repair I've been to-- they did massive work on my ancient car --…read morereplacing the front axel and replacing the universal drive shaft, and more. At first, I brought my car just for brake replacement, but they did extra inspection and found other issues that were endangering my car. The mechanics, especially Chris are fantastic -- really knowledgeable and dedicated, careful with the car, and paid attention to the details. Not to mention, they work so fast and get the job done within a day or matter of 1-2 days! Also, the front office staff is communicative, and on top of it, getting back right away. After receiving my car back, it now actually runs better than when I first bought it nearly 2 decades ago! It is smoother, lighter, and the worrying sounds are gone. I would trust this precision center with my car and recommend them to any friends, family, or strangers.

We would give them 10 stars, if we could. We were traveling and had a brake caliper give out. My…read morehusband managed to get that repaired, but then discovered that the brake line was leaking(it had popped). They were able to get it in and repaired the next day. They were all very professional and pleasant to deal with. The final repair even came $100 under the initial estimate. We can't say enough good things about this shop.

Great service and professional staff! Wayne always goes above and beyond…read more I highly recommend you bring your cars to him. You will not be disappointed

Wayne has been caring for my car for 3 yrs. I'm so happy that his expertise is now with Foreign Car…read moreMotors. I can stop in anytime and he fits me in for a look at something . He even will take a ride to see the problem I notice. Wayne and his staff go the extra mile for their customers. I recommend them!

Inept customer service. Was accidentally charged $160,000 for a Interlock device installation,…read morewhich caused my bank to freeze my account. Spent an hour rectifying this. When I informed them of this error, their representatives denied it outright, and went on to criticize me and claimed they do not need my business. They will not get it, nor should they get any at all. I wouldn't walk in here to buy a soda, much less invest any time, money, or effort into dealing with their stubborn, rude and incapable staff.

From the owner: Regular Schedule Maintenance, Oil Change, Brakes, Tune up, Tires, Detailing, Ac Recharge, Service,…read moreBatteries, Auto Body Estimates, Towing, Full Service Shell Gas station, Car & Truck Accessories, 4x4, Lift Kits, Led Lights, Underbody Wash down, Rust Proofing & Undercoating,

I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.