One of very few mechanics who opens late. Helped me fix my flat tire quickly and at a very…read morereasonable price. Highly recommended.

I went to have my a/c serviced on my truck they found a bad compressor and also had it replace the…read more serpentine belt.which I had no problem with but when I got the bill they charged me $100 per pound for refrigerant which being in the a/c and heating industry I know a 30 pound drum costs roughly $300 so that one drum they're charging $3,000 for so I called the dealer which is H&L Chevy and asked them what they charged per pound for refrigerant and they said $40 per pound for 134a so half of what Smitty's charged and that's a certified dealership needless to say I won't be back not even to buy gas which I did frequently it's not right to take advantage of customers especially ones that have going there for service and gas for a long time they did fix the problem though just don't like getting taken advantage of

Can't say enough about this team!! Thank you Danielle, Nodar , Jesse... Tim is my guy!!…read moreFast high value service, and a friendly environment.. these guys have just made the Christmas list!

I had a slow leak in the tire so i went to them for repair instead they said they cant repair the…read moretire and start recommending used or new tires from them when i refuse to do they said $10 charge to check the tire which took them less then 30seconds to check. Rip-off people so i went to townfair on Connecticut ave and was able to fix the same tire which Curries tires refuse to fix. No signs posted in the shop of any charge for just checking the tire.

I live around the block from their location on High Ridge Road. Michael was really helpful this…read morepast winter performing some repairs and general service to my Ariens snow blower. Michael communicated clearly and honestly on timing and estimated cost. He picked up and delivered the item consistent with our discussions.

Honest and reasonably priced service. Gene and his crew always go above and beyond. Would recommend…read moreand have recommended them to friends and family.

John, one of the owners, was super helpful. He took a look at our daughter's car and determined…read morethat it was work to be done by a body shop, not his shop. No charge for taking a look. Super impressed. Highly recommend.

I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

Had several specific issues, Pete and his family crew addressed all my issues in a timely matter,…read moreeven gave me a ride to my house, also dropped off car to my house on several occasions, very flexible with time table to work around my schedule. Thanks again for quality repair/service.

They are Truly a great family oriented automotive repair center. They are professional, friendly,…read morehonest, helpful and accommodating. Pete and his family have been so kind and helpful to us and helped us out when we were in some serious automotive jams, as a matter of fact he just helped us out tremendously today, and saved our vehicle from costly repairs. THEY ARE THE ONLY PLACE I USE AND RECOMMEND AND I WOULDN'T GO ANYWHERE ELSE! I honestly can't say enough good things about K2 Automotive !

Refusal of Appointment: I had a confirmed 7:30 AM appointment, yet the advisor instantly blocked…read moreservice by fabricating an unrealistic, full-day timeline. Withholding Documentation: They scanned my vehicle's data and checked my mileage but refused to provide me with the standard intake ticket given to all other arriving drivers. 50K MAINTENANCE for my perfectly running Toyota is 1.5 hours per the dealership. NOT 'HALF TO A FULL DAY'. That's an ER visit for a human. In Connecticut, automotive businesses must legally provide a written repair or estimate before performing work, and treating a senior consumer unfairly regarding waiting accommodations can be reported directly as an official dealership business violation I asked the shop if I could wait when I made my appointment the week before and was told yes. What a miserable waste of time traveling to and from for ridiculous gaslighting and mistreatment. Two seats almost connected in front of an intake station and there was a loudly talkative man seated in one - guess he wasn't told minor routine maintenance would take all day.

I was desperately hoping that they would be able to repair my 2005 Subaru Manual Forester which had…read morebeen experiencing alarming episodes of brakes locking up. Not only were they able to repair the car, but Vinnie actually fabricated the spring for the hill start valve that had failed instead of getting all new replacement parts, saving me over $450!! No wonder they are booked solid! Above and beyond!

Amazing place! My husband's car had broke down when we were driving from NYC to Norwalk, CT. We…read morecalled in for a part and quote, which they had when no one else did and gave us an accurate and fair quote (according to the tow truck driver). When we arrived they checked the car in a timely manner and recommended places to go in the surrounding area. After a long discussion and many questions (on our part) with Isaac (the owner), we decided that it was best to sell the car to the junk yard. Isaac set that up for us and kept our car for us. He even refused accepting the money from the junkyard that we wanted to split with him. Isaac and his staff genuinely cared about the people and have a lot of knowledge of cars. I would highly recommend them to anyone and I would make my way out to him from NYC if and when we purchase a car. (We took our car to various locations in NYC and they never really fixed our problem so the drive to Stamford is worth it)

How I spent $3,600 on a car worth $4,000…read more 10am "Your repair could be $1,250, but we recommend extra work - that'll make it $1,800" 12:30pm "Gonna need to spend $400 more" 4pm "you'll need to spend another $1,125 to fix something critical even though we specifically told you at 12:30 that you wouldn't need fixed" The next day picking it up "we went ahead and charged you another $230 ("when we said the service would be included, we didn't mean the cost was included in the quote)" "We didn't do a complete diagnostic at first and didn't know what else needed to be repaired" even though it was staring them in the face & somehow the shop up the road was able to see it.

Accidentally discovered this place when my car wouldn't start a few years ago. Been servicing my…read morecar here ever since. My dad also brings his car here when he comes to visit from Michigan. Always a pleasant experience. Good quality of work and everything is clear and trustworthy.

I brought my 2015 Mercedes-Benz C300 4MATIC to Chris's Auto Repair on Jan 17 2025 for an oil change…read moreand diagnostic for a suspected defunct front axle and oil leak. Two weeks later I was told the timing-chain kit, oil-pump, upper & lower oil-pan gaskets, crank seal, water pump, right motor mount, both front axles, plugs, and "misc. seals." needed to be repaired. The cost estimate was $4,964 . I emphasized that my car was worth less than that at 107K miles and I wanted absolute certainty the repairs would address all the current issues the car was having. I was assured by Alex that the car would be fully repaired and functional without any issues. Immediately after pickup the car began constant misfires and hesitation between 5-25 mph. I gave him the benefit of the doubt (a mistake) and continued to allow their shop to work on rectifying their "repair". I returned it four times over the next month, each time reporting the same stumble. The shop dismissed it, saying their techs "didn't feel it as often." They never road-tested long enough to reproduce the problem. On the fourth return they assured me the transmission was fine after "cleaning corrosion on the harness." 24 hours later, while my pregnant wife was driving to pick up our toddler's birthday cake, the transmission cooler hose blew off, dumping every drop of ATF and stalling the car in traffic. The tow truck driver and two independent mechanics later confirmed that clip failures like this point to careless reassembly, not random bad luck. Back at the shop the story changed: the owner now said the transmission was "no good" and had to be replaced--directly contradicting what he told me the day before the leak. I had to pay out of pocket for a used 2016 4MATIC transmission, six quarts of genuine MB fluid, a filter, and another week without a car. Another $1000 to repair something the shop broke. Funny how that works. After installation the original misfire never changed--300-plus miles later it's exactly the same. Alex's explanation? "The transmission needs to learn; just keep driving." In other words, drive a malfunctioning car so the shop doesn't have to diagnose it. Now I have new problems: loud clanks while braking and turning, a bang when backing out of the driveway, and the car pulling right when braking in a straight line. Alex says "it needs right and left lower control arms ". The same control arms he looked at upon the initial assessment prior to first repair, stating they were worn but still "good". Now they've suddenly failed (another $2K) and insists that has nothing to do with the previous work or the transmission incident. The 6 times it's been back in that shop. Quite the concidence. After five visits, 4 tows (the ANNUAL limit for AAA. Thanks Alex) , two rental cars, and more than $7,000 spent, the vehicle is less safe than when it arrived. When discussing with Alex, he continues to deny accountability. Negligence, shifting stories, and zero accountability--this has been a financial and safety nightmare. If you value your car, your time, or your peace of mind, avoid Chris's Auto Repair. Reference to Reddit thread I created explaining issues. https://www.reddit.com/r/MechanicAdvice/comments/1jm394b/had_5k_worth_of_work_done_on_my_2015_c300_cars/ Overwhelming opinion : Transmission hose incident = proof of improper reassembly. It doesn't just happen 1-2 days later after being "assessed". See you in court