I've had very mixed experiences here. I've gotten my hair trimmed/waxes here before and they did…read morewell. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn't fit me in with another "senior stylist" so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn't quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn't complain much because who wants to complain on their wedding day? My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can't believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of "extortion" by the owner when she said she was calling before I posted this review... which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it's been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well... this was my WEDDING hair for crying out loud.

I had a really nice experience here. I texted them last night to get in today and they were more…read morethan accommodating. I haven't been this satisfied with a partial highlight in a long time! I'm very icky about my hair and who does it but I'm not from around here and wanted to get it done today before the holidays. They also were very nice about me bringing my son. Will be back!

Queen she's so sweet and fast and clean and affordable. Totally recommend this. I got my eyebrows…read morethreaded.

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

I have always gotten a beautiful manicure from Sheila. & the hair cuts & styles are fabulous!!…read more Love them all!

On their website it reads the following "…read more I am especially passionate about "difficult" hair... Because I have it! I am proudly a certified curl specialist offering products and services by Ouidad (the curl experts) as well as a top of the line Keratin treatment- for curls by Keratin Complex. So whether your desire is to manage or accentuate your curly hair I have the education, the skill and the passion to make every day be a great hair day. " That's not true. They have no idea how to cut or style wavy hair. They damaged my daughter's hair by cutting it underneath to remove volume. What is achieved with this is shearing it. They did not know how to dry it, her hair was completely frizzy, there was no wave in her hair. It was horrible and sad what they did to her. Although, the owner was not in the salon and did not see my daughter's hair, she told me that she would not charge me, but not because of them having done a terrible job but because the work did not meet my expectations and she added that she did not want us to go back there never ever again. Obviously I never want to go back there. This is not about money, this is about a teenager's self esteem. I asked them before I started with my daughter if they were experts in curly hair and they said yes. Do not offer what you do not know and do not play to affect the presentation and self-esteem of a person

Joyce Bisbo is my hair stylist at Salon Bello. She not only is a great colorist, but knows how to…read moreread and understand hair types. I walked in about four months ago because I was not especially happy with the salon I had been going to in Fairport for the past year. Joyce was lovely, warm, welcoming, and she "got" my hair which is thin and fine and fragile. I looked and felt like movie star Sharon Stone when I left. It was a beautiful blond color that brought out my natural highlights; I wanted a "just got out of bed" tousled, natural look and she gave it to me. Call Joyce if you want to look like a star, because for all we are doing right now for our family and friends and community, we women are stars!

I have been going to Danielle since before she came to Salon Bello. I followed her to this new…read moreshop and have not regretted the move. The shop is comfortable and well kept. Each station allows for enough room to have your own space but not feel cut off from the rest of the shop activity. All of the stylists appear to get along and work well together . I strongly recommend this salon.

It's just not what it used to be...I was really hoping to have an opportunity to give a 5-star…read morereview, but unfortunately that won't be happening. My friend and I made appointments for a couples renewal massage after we both had received gift cards. While the robes and somd of the amenities are nice, the massage was really what I was there to enjoy. I was trying my best to not get upset (45, single mom of twin 2 year olds- I needed this break and massage) it just didn't hit the mark. I told the therapist I'd like it firmer and harder and not light touches and I think she must have thought I said the opposite- soft tickling type of massage and she didn't seem to want that style to change. Maybe she's knew but I have never gone up and down (being raised by her foot control) so many times in my life. Maybe she has back problems? My friend asked me afterwards why she was so loud (like I knew why? lol). Several times washing her hands and then threw the robe on my legs after the massage. Miss the exfoliating scrub at the end! Those were wonderful. While the after treatment room is nice, I'm sad to say, this just was such a disappointment. Hoping to have enough funds to give it another try at some point.

By far one of my favorite spas in Rochester for all the little reasons…read more They think of it all! There's the essential robe and cotton slippers located inside your locker upon arrival. Along with towels, hand towels and iced towels for after the sauna or showers. Complimentary amenities such as deodorant, razors, shaving cream, combs, shower caps, q-tips, feminine products, lotion, coffee, tea, infused water and iced water with cucumber and lemon. They also offer blowdryers, hair straightners, different types of brushes and round brushes to use during your visit.

Love coming here for eyebrow threading! She does an amazing job and very easy for walk ins. Cost is…read more$15 as of 5/25. Highly recommend and will keep coming here :)

Since I thought they closed the marketplace location I gave this location a try. She was very open…read moreabout the wait since I was a walk in. More people walked in, more people called, back up help was called to wax the hairy bits in the back rooms. Everyone came in happy and seemed to leave appreciative of their service.

Kelly is great! She does and awesome job with color and cuts, as well as doing hair for events.read more

From the owner: Our business specializes in onsite wedding services including formal styles. Kelly also works out…read moreof bold brow and beauty lounge creating beautiful colors, cuts and styles!

I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

Scott Miller salon offers makeup, hair styling, ans hair removal services. All staff and…read morerepresentatives are helpful and attentive. For any appointments, the wait time is short. Always offer a beverage prior to the service. No pressure to buy any of the products. Hair stylists offer helpful suggestions and tips with product options. The vibe is clean and beautiful. I've had makeup and hair professionally done for weddings and photo shoots, in addition to occasional haircuts.

I was told I could not return to this salon. Why? Because I questioned what had been done to my…read morehair. They did redo the color. I wanted to give SM another try. I called to make an appointment. I was told I couldn't book anymore appointments. This made me feel sick inside. But of course there are so many other options.