An all around good dental service. I used them for years. The front office, the doctors and support…read morestaff were very professional and caring, Many thanks, especially to Doctor Lamb.

Relocated to the area. Quite a few neighbors recommended CFD. I have been a few times and have been…read morevery happy. The staff is friendly and attentive. I feel seen as a person and like I am well taken care of. I'm looking forward to continuing to take my business here in the future.

This is the worst dental experience I have ever had. The front office unprofessional staff…read more They forgot my appointment Then they wanted me to reschedule for noon. They wanted to accommodate me after I told them I was going to file a complaint! We talk about giving Black owned businesses a chance but this has been one of the most horrible experiences I've had in Prince George's county! Stay far away from this dental office! The worst!

I typically have a positive experience at this office--appointments usually begin on time, my…read moretreatments are completed efficiently, and I am seen by the dentist without issue. However, that was not my experience on April 16, 2026. The first half of my visit went smoothly. My cleaning and X-rays were completed in a timely manner, but I was told at the beginning of my appointment--and again after my cleaning--that the dentist would be available in 10-15 minutes. Despite this, I waited approximately 30 minutes after my cleaning was complete. During that time, I observed the dentist see a patient who had arrived after me before attending to my appointment. My appointment was scheduled for 2:30 PM, and by 3:30 PM I had completed everything except the dental exam. By 4:00 PM, after continued delays and no clear update, I chose to leave. I understand that delays can happen, but being told multiple times to expect a short wait, only for it to extend significantly--and to see another patient taken ahead of me--was frustrating and disappointing. Unfortunately, due to this experience, I do not plan to return as a patient.

I rarely leave reviews, but after hearing multiple experiences and looking into this office more…read moreclosely, I felt it was important to share some concerns. There seem to be frequent complaints about patients being charged late fees and missed appointment fees without receiving proper reminders such as calls, texts, or emails. That kind of lack of communication can easily lead to unnecessary charges. There are also concerns about patients being charged for things that should be covered under their agreements, such as initial bracket issues, which raises questions about consistency and fairness in billing. Another major issue is the confusion around balances. There have been reports of patients being given different amounts owed within minutes, which is concerning when people are trying to stay on top of payments and budget accordingly. In addition, some patients have shared that even when they tried to communicate ahead of time about payments, they were still charged extra fees, or told fees would be removed when they actually weren't. There are also concerns about pricing overall. Some individuals with relatively minor orthodontic needs have reportedly been quoted higher prices than expected, even compared to more complex cases elsewhere. That raises questions about how pricing is determined. Some people have also described negative experiences with the front office, including feeling dismissed when raising concerns, being placed on hold repeatedly, and not feeling that their stress or questions were taken seriously. Professionalism and clear communication are essential in a setting like this, and that does not always seem to be the case here. From what's been shared, younger patients in particular may not always feel fully supported or clearly informed throughout the process, which is something any professional office should take seriously. Overall, the pattern of unclear communication, inconsistent billing, and frequent additional fees is something to be aware of. Anyone considering treatment here should take extra time to review their contract carefully and ask detailed questions about all potential charges before committing

DO NOT GET BRACES HERE!!! They prolonged my treatment for 7,…read moreYEARS!!! 7 years of braces "treatment" and doing very little. They did not care about the health of my teeth but instead about how much money they could drain from me. Hmm well "why did you let them prolong your treatment" one might ask......well I had the braces in since highschool when I wasn't going to my appointments alone....graduated highschool and started going alone and had no idea that my treatment wasn't supposed to last this long. When I asked if I could get them taken out the "Doctor" said no a couple more months! And she continued to say that every other month when I been saying I wanted them out! She's a scammer and doesn't care about anyone's teeth! Not even her own

Dr Williams is a really GOOD dentist. I like that she tells you exactly what's going on without…read morehurting your feelings. She is the second BEST Dentist I've had in my sixty plus years. I found a GEM

My experience with Beautiful Smiles, L.L.C has been nothing short of amazing. The first time I…read morewent there I met the Dentist but thought that she was the receptionist and then I was taken to the back and thought the Dental Assistant was the actual Dentist. (I just wanted to add that in because I thought it was funny.) Anyway, so far I have been there 3 times and each time is no different. Customer service is exceptional. I've meet Nino, Jasmine, and Lisa, they work for the Dentist and are super kind, professional and I really enjoy conversating with them. You seldom go into a business where everyone is on the same accord; no attitudes, very attentive and kind and do not hesitate to answer any questions. If they are unable to answer your question, they would talk to the Dentist, Dr. Williams to find an answer immediately. There's a high level of comfort there knowing that you will be taken care of. During my visits, I was constantly asked about my well-being to make sure that I was comfortable. Dr. Williams is also extremely kind and has great "bedside manners". She focuses on her patients which means that her patients can trust her. I believe this is an asset because that level of comfort makes me more likely to follow any recommended treatment plan. The staff here are very detailed when explaining your procedure and while working on you, they continue to detail what the next step is so that you don't have to worry what they are about to do. They listen intently, are very empathetic and very observant. I also found that contacting them is very easy because if they are unable to answer at the moment there's an automated text that you receive and can respond to, and they will contact you very quickly. (I'm not quite sure whether this is after they have your number on file, though). I give this business a 5 STAR review. YOU WILL NOT BE DISAPPOINTED!!!!

I have been to this office for quite a few dental cleanings over the last couple years. They are…read morelocated in Temple Hills. They used to have a location in DC but that office closed. My experience has been positive every visit. I've had a different hygienist each time and 80% of the time they have been great. I absolutely adored Sonya my hygienist who is the best I have ever had. They have heated massage chairs and blankets if you are cold like me. Pretty good experience.

I've been to this dentist three or four times now, and each visit has been excellent. The customer…read moreservice is top-tier, and I really appreciate the comfort they provide for their patients. After each appointment, they give you a toothbrush kit along with toothpaste, which is such a nice touch. While getting your dental work done, you can watch Netflix or listen to your favorite music--such a great way to relax during the visit! I also love that you don't have to move to another room for X-rays--they're done right there in the same room, which makes everything feel seamless and efficient. I definitely recommend this place!