Please listen to the previous one-star reviewers. We wish we had. The practice has been responding to less than favorable reviews on Google with the same response for the past two months. Nothing has been done to address the problem. Summarizing our experience since June 2025: - no response to our pre-surgery calls with questions about surgery prep - surgery dates rescheduled twice - on arrival for surgery follow-up appointment in Sterling we were told the appointment was scheduled in Manassas when all previous appointments had been in Sterling - on arrival for another scheduled appointment in Leesburg we were told to come back three days later because we were there on the wrong date. - never saw the same doctor in four post-surgery follow-up appointments. Dr Reisner earned 5-star reviews but the staff is dragging this practice down. The mistakes might be tolerated if the staff were not rude, disrespectful and unapologetic. Instead you're treated as if you're nothing more than a gray-haired imbecile. read more

I've been going to him for over 20 years. He's very kind, professional and knowledgeable. It takes his time with you and explains things well. read more

I've seen Dr. Reisner at The Eye Center for several years. He did my Lasik surgery several years ago. Now I see him for chronic dry eyes. He's very patient, kind, caring, and never makes me feel rushed. He's easy to talk with and offers every possible solution to help his patients see through their issues. He is genuine and expresses so much enthusiasm when his patients have positive results. I wouldnt go to any other ophthalmologist. Highly recommend. read more

I would give a zero star or negative if I could. I would never to see this place again. Here is my 100% true experience. My experience is about Billing. After received a postcard that I am due for an annual eye exam, I went to see Dr. Reisner on 9/3/2019 for annual eye examination at its Fairfax location. In November 2019 I received a big bill which I called my insurance company and my insurance company said it was because the billing billed as diagnosis and they called the billing office on my behave to discuss the billing and I stayed on with them. We tried 3 times and each time for 20 minutes could not get anybody to talk to. It was always busy. I kept calling the billing office, eventually the call went through and I talked to a lady. She first said it was diagnosis. After I explained what my appointment was and she eventually told me she did not have authority to change the billing code and only dr. can change the billing code. That was something totally new to me. Never happened to me to any other doctors. So I asked to talk to Dr Reisner and I was told he was in surgery and I need to write a letter to him. I wrote a letter to him on December 12, 2019. Never heard anything. Today I received another bill, with the same amount of charge. Nothing changes. No communication. So I called billing department again. They asked me to call Sterling office where the letter was sent. Sterling office transferred me to billing and only voice message can be left. I did leave a voice message. Then I called their Fairfax office and was asked to talk to billing office and said the Kelly (?) at their sterling office is waiting for my call. I called back and voice message again. I called and called, 5+ times, always voice messages. Till now my good faith of all effort to solve this issue being ignored and abused. I am turning toward my legal service to help me now. It is just not right to treat your customer this way, Dr Reisner. My parents and my finance all used your service, and they will hear my story and so as many people as I can reach to share my story. I never write such negative review... but your billing and office went too far... after my every effort to solve this in a good manner. Here you go. Hope you can see what happened here. And if you have any good intention to get this worked out, I am here. Thanks read more

Very professional and methodical. He has been my Opt for the past 10 years, highly recommend him.