This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

Dr Char is the best ophthamologist I have ever been to! He's very knowledgeable, thorough, and on…read moretop of that he's a really nice guy! His staff is friendly and competent, as well. Highly recommended.

My wife and I have been going to Dr. Char for almost 20 years and we highly recommend him. Very…read morefriendly staff, and very thorough examinations.

Dr.Nasrullah is a fantastic doctor/surgeon. He recently preformed lasik on my and I am 19 years old…read moreand every aspect of my experience with this procedure went very smoothly and he was very calm and patient and explained everything and made me feel super comfortable during the actual surgery. He is really the best and is super kind.

Dr Nasrullah did my aunt's cataracts. We attended her Presurgery appointments as well as the day…read moreof her procedure. On our first visit, Farida walked her through the procedure and answered all her questions. She was upfront about cost and even checked our insurance to determine what our final cost would be. We met Dr Nasrullah during our initial visit. He was very nice and took his time answering our questions. He explained the procedure and what would happen afterwards. We were glad we got to meet him that day because we felt much better about the procedure and decided to move forward. On the day of the procedure, we met Dr Nasrullah at the Reston Surgical Center. He reviewed the process and procedure again and answered our questions. They collected payment the day of the procedure. Cash or Credit Cards only- no checks accepted. The process was as quick as Dr Nasrullah described. The process itself took about 20 minutes, but with the preparation and post care we were at the center for about 2 hrs. Before the procedure, my aunt's vision was -6 due to the cataract. Now her vision is 20/20! Very happy with the results!

Was the least effective and most expensive treatment that accomplished nothing when I had a problem…read morewith my cornea. Had to find another doctor who could prescribe the simple drops that fixed the issue.

Just incredIble. He is very knowledgeable and has amazing bedside manner. His staff is kind &…read moreaccommodating. His office is homey & familial. I was very grateful to see Dr Chow on very short notiCe due to an eye emergency. He was perfect, kind, educational & referred me to the right place. He went to great lengths to ensure that I was taken care of even making personal calls to his fellow physicians on my behalf. I'm so grateful. He's now my eye doc for life. Thanks Dr Chow!

Thank you for helping me last Wednesday. I really felt that I got fast professional service. Nobody…read moreprovides that any more but you do! My appointment was on time, I got out quickly and enjoyed my conversation with Dr. Haghshenas. I thought going in that getting new glasses at Walmart was kind of funny but I was going to use up my healthcare benefits. Not only was my exam great, the 2 young ladies at Walmart helped me pick out new frames and were also very kind and helpful. My glasses were ready on Friday and I picked them up on Saturday. They fit properly, I can see clearly and the frames are great. I don't know how I got 3 day service but I am Happy. I am taking a 500 mile trip next month and feel good about having the best vision available for this trip! Thank you again for everything!

I'm leaving as many reviews for Dr Mojgan as I can cause my kids and I had an amazing experience at…read moreher practice today. I've been going to Dr Mojgan for years and decided to follow her to the new location when she opened her own practice. She has always been kind and attentive every time I saw her and made the whole process as easy as possible for me. Well, this time I decided to take my two boys there. They both needed new glasses, and they wanted to try contact lenses for the first time. Wow! She was so patient with them and encouraging even when one of them literally spent 2 hours trying to get his contacts in! I can't praise Dr Mojgan enough, and I recommend her for anyone looking for an eye care specialist.

Dr. McGrew is great! I saw him for over a decade, but he recently stopped taking my insurance, so I…read morehad to switch practices. I would go back to him if I could.

Can't get ahold of anyone, computerized answering serve. No one returns messages…read more Shame, Dr McGrew worked so hard to establish this business and now.

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

Dr. Sedgewick is an amazing ophthalmologist - if you have any issues or concerns with the eyeballs,…read morehe is the doctor that you want to see! Being a specialist in cataracts and in glaucoma, making an appointment is a breeze, and his front desk staff are very friendly, welcoming, and very kind! Dr. Sedgewick is extremely knowledgeable - you can tell that he has years of experience, care about each individual patient of his, and makes an effort in building a good rapport. He explains everything explicitly and takes the time to answer every single question one may have - he cares about patient education! It can be difficult in finding a doctor that you can trust fully and completely, especially when it deals with something as important your vision - I guarantee that you will not be disappointed with Dr. Sedgewick! He has two convenient office locations - one in Ashburn and one in Fairfax. +Dr. Sedgewick! +amazing ophthalmologist! +convenient locations in Ashburn and in Fairfax +friendly staff

Was not impressed by the customer service or treatment here. Dr. Sedgewick just seemed interested…read morein doing straightforward treatments to get paid. Didn't listen to my husband who wanted to explore other options. Surcharge for credit card payments is annoying.

We used this practice and Dr. Faheem Ahmed to remove my wife's cataracts. As new residents of…read morethis area finding the best and most expert care was a daunting experience for our family. As a retired healthcare professional I believe that Dr. Ahmed stands at the very top tier of the many physicians I have known. His fund of knowledge, procedural skills, and effectiveness were outstanding. Equally, and as important, his bedside manner, compassion, and gentle approach created a less stressful experience than it might have been. All of this resulted in a highly successful, complication free outcome. The staff of an office take their lead from their professionals and Dr. Ahmed's office is no exception. They were affable, caring and highly supportive of our needs. I would like to thank the members of this practice for their clinical effectiveness and for its supportive climate they have created.

The front person who answers phones in Reston never looks for appointments available, and…read moreimmediately says " I have nothing" how can she know about 3 months in advance and this is every time I have called. The doctors are great and this has no bearing on them, but they should be aware of this situation and fix it if there is an issue.

I was not sure how I would do a rating on Inova because a week ago my wife showed up early and was…read moretold no nurse or NP or anyone was going to be in until 1 pm and so we had to go to Vienna Urgent care where there was no issue. Today however after an hour wait for a walk-in I was seen and the nurse and Doug was efficient and courteous. I will rate it based on both visits and hope management can figure out what happened a week ago.

Quick in and out with a queue on the phone. Tests and results were fast. Knowledgeable doctor…read morewith good bedside manner. Easiest walk-in visit I have experienced.