I had a very disappointing customer service experience when calling this office. Donita was extremely rude and dismissive when I asked a simple question about Dr. Vo, stating that Dr. Chun only accepts "Premier" patients without offering any further explanation. I was asking about another provider, Dr. Vo but she abruptly told me he is not accepting new patients. It's frustrating and disheartening when offices treat potential patients like this (dismissively). . Patients deserve clear communication and courtesy, unfortunately, that was not my experience here. Delta's web reflects that the dentist in question is taking new patients. read more

Darrell S Chun DDS and Vinh Vo DDS - General Dentistry Near Me - Elk Grove, California

I've been coming to this dentist since I was 6 years old and I'm 42 now! They are hands down the best (both Dr. Chun and Dr. Vo)! I also live the hygienists and the front desk staff too! read more

Best office ever they take great care of me always. The staff and the clinicians treat you like Family thank you Dr Chun's office and all of you. read more

I haven't been to this office. They make it so difficult with the form and information you have to fill out. I completed the form a few months ago. I never heard back. I called to follow up later and was told they did get my info and they can accept my insurance but I already went to my dentist. I just called the office today and was told I have to fill out the form again! I'm going to try and find another good recommendation instead of going through this hassle. I've never dealt with this before. read more

Dr Vo is truly amazing! I am the worst dental patient having been traumatized as a child with hard to numb teeth and dentists who didn't particularly care whether I was numb or not. He is so kind, gentle and cognizant of my past issues. He constantly checks in with me during procedures to make sure I'm doing ok. I got so lucky finally finding this amazing dentist. I wish I could give him 100 stars! read more

My mom had a pain in her gum, so I made an appointment for her. They have a slot available on the second day. Dr Von is in charge of checking on her; he's very detailed and explains what's happened to her well. So, she did a minor surgery; my mom said that Dr Von was cautious and slow to make sure my mom was comfortable and ok. Also, they had my mom come back for a follow-up after the surgery. The nurse and assistant were very friendly and polite. We definitely will come back here. They are also willing to give a small discount for out-of-pocket bills. read more

Dr. Vo has been my dentist for over a decade now. Still worth my drive for the care delivered.

I have been coming to Dr. Chun for over 15 years. Since he only had a small staff. Now he has grown to an huge almost corporation size. Always fantastic service and they really try to get you see when you need to. I think he has over 10 exam rooms. All the highest tech gear. Each room has a TV in it so you can watch your favorite shows while being worked on. All the best precautions taken here. Masks , special HEPA filtered portable machines in each room. It is first class all the way here. Try him and see you will not be disappointed. read more

Darrell S Chun DDS and Vinh Vo DDS - Teeth cleaning - General Dentistry Near Me - Elk Grove, California

I have been coming to Dr. Chun's office for 20 years now (whoa I feel old!) and have always been impressed with the service especially after I got older and started coming on my own. The office is always so high-tech, I remember thinking it was so cool that they had movies to pick from when I came as a kid. Now with the invention of streaming services, the options are endless if you want some entertainment to make the visit go by quickly. I have had my share of dental hygienists over the years but currently I am assigned to Kelli. She's the sweetest and is the perfect balance of being personable and thorough but not taking too long with the cleaning. Sometimes there can be hygienists that might talk too much and pause every time to let you respond which makes the visit take forever, but that's not the case with Kelli. All the staff are super friendly here, including those at the front desk. Julia and Dawnita are always welcoming. I swear they keep notes because every 6 months they're always ready to ask specific questions about your kids, spouse, anything to make the experience more personable! Dr. Chun is the same way and always makes you feel like family when you're there. I also appreciate how easy they make everything when dealing with insurance. If I ever have changes I just let them know and they handle the rest. Highly recommend coming here to Dr. Chun's office if they're accepting new clients! read more

My hygienist was AMAZING! She was gentle and didn't hurt me. She was nice and just had great customer service. FYI She is only there on Wednesdays. The dentist are always amazing and sweet. I didn't get Dr. Chun this time but he saw me out in the lobby and came to say hello. They really try to treat you like family. Staff here are just the sweetest! Loved my experience today and always with this dentist office. read more

Best quality care and service for your dollar. Staff is very caring, kind, sincere and patient. Doctors are highly qualified!

Dr. Vinh Vo is an incredible dentist. He saw me as an emergency situation this morning. I am 34 weeks pregnant and have been having issues with a fairly new crown. He was able to quickly diagnose the problem and was extremely patient and gentle with me. He took time to answer all of my questions. Dr. Vo got me a referral right away to a specialist and I feel better already. I will be switching my entire family over to this business for our dental work and I highly recommend!! read more

Dr. Chun and his entire staff are absolutely the best! I always get top-notch service with genuine care and concern. The office is beautiful, with state-of-the art decor and equipment. I highly recommend Dr. Chun to anyone wanting the very best in dentistry! read more

A little too busy now - Or at least this is what the receptionists make it sound like. Earliest appointment is 6 months into the future, or you wait for someone to cancel and then have to make that time slot happen. They book you for wrong times in the future after a cleaning. This has happened to both me and my wife where the reminder tag they gave us is wrong and they call us to remind me of another date/time. When asked why, they just say it must have been a glitch. Their online presence is almost nonexistent. Their system sends an email to book a cleaning, but when you fill out anything then there is no response. Again, the receptionists just disregard this. It almost seams that the Dentists have no idea of the absolute BS and crap treatment of decade long customers is going on, or they just don't care anymore. Regardless, there's gotta be a better experience available elsewhere. It sucks that such a good dentistry is being held by sub-par receptionist performance. read more

If you have a child in two homes, BEWARE of Donita. She was incredibly condescending to my husband when he asked to speak about his son's care today. She insinuated that him not being there today made him less than (his mother took him and we all do visits solo because the other parent/doctors update, there's never a reason for everyone to go). She talked down to him the entire phone call with so much attitude. I was appalled at the lack of customer service and the insane rudeness coming from her every second of the call. We've been advised to not even deal with Donita anymore, and we won't, but she needs to be monitored on calls because that was absurd. An active father trying to check in on his child's care -- as we've done for all his appt and as his mother has done when we take him since we have 50/50 -- treated so poorly is sad in today's day and age. read more

This dentist is the greatest it can get! This office has been my general dentist for the longest time and every experience I have here is always positive. Everyone is so sweet no matter who's the one helping me. I can't remember the exact name but I believe it was Lynette? who took care of me my last visit. She was the sweetest lady and conversation with her felt so natural. My doctor is Dr. Vo and he's amazing as well. He makes me feel comfortable every visit and he is so nice. Nothing but good things for this office. Thank you to everyone! read more

The lady at front desk name Donita is very unproffesional, the way she talk to you and say things is just rude. She'll cut you off right away like oh well that's not an option. The dentist here are very good it's just this old lady I can't stand her voice. It just don't feel happy coming here anymore, I wish I don't have to deal with Donita. But anyhow I'm taking my business somewhere else. read more

I wasn't even going to write this review until I was informed the receptionist here was aiming to have my parent pay $300 for retainers she wrongfully ordered (unrelated to my 'account') with them that never really even became anything after an awful first experience. I'm just going to say that what happened is a very simple matter that seems to be blowing out of proportion. That's a shame because this place seemed a lot more promising. . 1) The receptionist Julia was in contact with me prior and was informed I lost my retainer. 2) we set up an appointment for a FREE teeth scan with the technology they had in, at which point I called to make sure it would be FREE. . I checked with the dental assistant (who knows as well I expressed that multiple times) and then checked with Julia again at the end of it after having informed the dental assistant my concerns (wisdom teeth impacting so that braces might be another option possibly/retainers) that I was facing at the time. 3) Dental assistant tried to get the head dentist Dr. Darell C who was busy and couldn't get to me (understandably) since they were quite busy. The dental assistant went with me to the front with Julia again to reschedule and let her know my concerns. I made it very clear before committing to anything that I need an appointment with the dentist before making any other moves since my teeth could be impacted, I might have cavities, etc. 4) Receptionist agreed and set me up to an appointment letting me know that no charges are due and we would see what the darell chun says next time he does a full new patient exam check up. 5) Weeks later I receive an invoice for $300+ for retainers I never gave consent, permission or anything to? I called back and tried to explain to Julia who insisted that's what I wanted which everyone in this situation knows was simply not true. Why would I make a 2nd appointment to have my teeth checked for impacted wisdom teeth and agree to retainers prior?? Who would do that? It would be a waste of money as I stated prior, you can't commit to something that big until knowing your wisdom teeth won't impact. . It's very basic dentistry understanding and this is coming from someone who's friends work in very reputable offices in SoCal as a dentist or DA. 6) I'm informed that my mother is being told that the receptionist (Julia) was asked (allegedly) from Dr. DC to pay the $300?? How does that make any sense? I'm an adult and have no relation to her and as a non-minor that simply can't be done, you can't just transfer a balance that isn't even justified to someone else? The whole situation is handled very badly and I won't be putting up with myself or anyone related to me being harassed by this receptionist any further. As this individual is employed through this dental clinic, I'm very confused as to how this being allowed? I spoke to a receptionist today and respectfully said those charges are not something I ever authorized (never said to get a retainer) given the entire circumstances of what I mentioned above. As well that if I get any other calls or if any of my family is asked to pay for a mistake invoice that was made my by this receptionist that my reviews would be going up. I just got a call and voicemail left and for what? I had just spoken to another receptionist saying this can be a much bigger issue altogether but that I want this to be done as I've got no more energy to give to someone's mistake/error. Attached is the voicemail left, I'm not sure what kind of hole she's drying to dig out of. . but, owe you to your mistake. You weren't listening at all and only wanted to charge me $$$ which is not in the best interest of your patients. Just an awful experience. . If I get any more calls, texts or anything at all I will expand this is to a much bigger business reviewing platform. You have to understand in a situation like this anyone would be frustrated, seriously this is by far the worst dental experience I've ever had. I will consider taking off this review if there's an end to this harassment. For the last time because it seems nobody is respective to what is being said, do not contact me again. read more

I love this office, the people who work there and I love Dr. Chun! However, their receptionist is maybe the most unprofessional and rude person I have talk to. Every time I call to get information or schedule my appointments, she cuts me off, does not take the time to find a day to schedule my appointment and rushes me off the phone. It is the front desks job to be helpful and find days that work for the office and the patient. Now I have no appointment booked to due to her unprofessional manner. This has happened multiple times and it is so sad because everyone else in the office is so wonderful. read more

I used to respect n love Dr. Chun's service but no longer. My family had been going there for over 15 years. They tried to collect for one whole year's worth of services provided 5 years ago for my college son and it's way past the time frame so my insurance will not pay. I have dual insurance so if one doesn't pay, the other will definitely pay. Due to their own accounting errors, they are making me pay for the services. I was willing to pay a portion but they didn't agree. Thru Julia, Dr. Chun stated that if I didn't pay what he was demanding then he would terminate our patient relationship. At that time, I totally lost all respect n confidence in him. I said YES, let's terminate our relationship. It's too bad, he made so much money from my family already and what he was asking for was just a drop in the bucket to his business. It's just greed, trust me, it's not that much but I wasn't going to pay due to their over sight five years ago. It's just not fair. read more

I love Dr. Vo. I've never felt like my teeth were in better hands. He is reassuring and calming. The front staff is gracious and sweet. The dental hygienist that's helped him when I am there is just as sweet. I am so glad my entire has switched over to their services. read more

My father's tooth had been hurting for weeks ever since his crown came out so he finally decided to go to a dentist. After hearing so many good reviews from three different people, he finally decided to make an appointment with Dr. Chun. The application, that is required to fill in, was incredibly long and included personal information that didn't seem relevant such as your job title. Another annoyance was that there were no afternoon appointments even when placed in advance. All appointments were placed in the morning during my father's work hours. The first appointment seemed to go well which was just for teeth cleaning, and Dr. Chun told my father that he needed to do a root canal before putting in a crown. Oh joy. The next few appointments were not going to go well at all. First, during one of the procedures, the assistant was incredibly incompetent. She didn't suck up the additional liquid diligently enough so all the chemicals ended up launching down into his throat. My father's throat ended up burning for at least a week. At one point, Dr. Chun accidentally burned a part of his lips while trying to kill the roots of his tooth. What was worse was when Dr. Chun ground that same tooth to the point where it was too thin, which he himself mentioned. Instead of making a follow-up appointment to correct this error, the next appointment was placed for 3-4 months in the future. Within a month or two, that same tooth cracked because of its thinness. You would think that going to a dentist, you would be able to save your teeth and to prevent from further damage. It seemed that Dr. Chun had different ideas. After calling Dr. Chun's office, my father discovered that the coming appointment was not even for putting in the crown, it was for another cleaning. Furthermore, there were no appointments available to have the crown put in despite the severity of his crack tooth. He was done dealing with this horrible service. Did I mention that these services were incredibly expensive? Even with a premier dental plan, the money ran out fairly quickly. In the end, my father had to go to a different dentist to put in the crown. So, if you want to go to a dentist that cost your soul, provides mediocre service, and has very inflexible appointment times, then Dr. Chun is the place to go. read more

Best dentist in the country. Kind, detailed, caring. Entire staff is very helpful, courteous and knowledgeable. This practice will make any dental experience a great one. read more

I Absolutely love Dr. Chun! He is our family dentist. He explains everything in detail and his staff feels like they have known you for years! The financing is simple and they talk you through everything. He is very thorough! I just came from another dentist that over charged and was not as thorough. Dr. Chun has very reasonable prices. read more

Dr. Chun is the BEST dentist!!! The staff is awesome! #1 The staff is remarkable at understanding the needs of the patients. #2 Dr. Chun ( my ONLY DDS that touches my teeth is the BEST!!!) I can't say more! Julia, has been in the practice for years...Knows everybody and their schedules, likes and dislikes...Dr. Chun is blessed to have her! This is the only DDS I go to! I only hope he stays on o bless my children and grandchildren into dental health! read more

Dr Chun and Dr Vo plus the entire staff are excellent! Super friendly and great customer service!

I've been seeing Dr. Chun for 25 years +. He is the Best of the BEST. A gentle dentist who listens to his patients. In all of these years I've never had a problem with my care and I've had some very difficult issues with my teeth due to not having any dental care for the first 20 years. I stared my 3 sons with Dr. Chun when they were young and they are still with him as adults. read more

Everyone is so friendly here. Dr. Vo is great at explaining everything as he works and also does a great job checking in to make everything is ok. Men, the dental assistant, is super sweet and gentle. I have honestly never had such a pleasant experience going to the dentist. read more

This office is great! They use the latest technology and very clean facility. Staff is friendly and dentists are great! They care about the patients because they take time to explain things and work on your problem areas. They always take good care of me everytime! The best in town! read more

Dr. Chun is the best dentist on the planet! The office is gorgeous and the staff is very professional and service oriented. I always leave with a smile on my face. I highly recommend Dr. Chun to anyone wanting the best state of the art dental work. read more

I've been seeing Dr Chun for 10 years. I wouldn't ever contemplate being seen at another dentist office. The front staff (particularly Julia) and all the hygienist are always extremely friendly and accommodating. Dr. Chun is by far the smartest and technically the best dentist I've ever see. He's gentle and explains everything in his warm demeanor in an inviting yet technology-advanced office atmosphere. The other day I had a dental emergency and he was literally my savior from two days of excruciating on-stop tooth pain - I rushed back from a business trip in LA to see him urgently because of his skill and competence. read more

I couldn't ask for a better experience for my first time seeing my new dentist! He is everything that my friends told me he was... extremely professional, gentle, great communicator, and reassuring. His entire staff made me feel welcome and it was expressed with sincerity, not patronizing. I am very happy and very relieved that I have found an excellent dental provider and so close to home! read more

Best Dental office in Elk Grove. My 7 year old loves seeing Dr.Chun. Thank you for making our visit a great one. read more

I came to the Sacramento area in 2002 afraid to go to a new dentist. I have had horrible experiences that left me terrified. I received a referral from a coworker to Dr. Chun's office and on my first visit I express to him how afraid I was and he not only took time to make sure I was comfortable but he was extremely gentle. This year being 2015, now there is five of my coworker that attend Dr. Chun's dentist office. This office have all state of the art denistry equipment to make your smile as pretty as you want. Even my coworkers 3 to 7 year olds kids love their visit to Dr. Chun. They watch their favorite Dvd while Dr, Chun does his magic. This is the best Dentist for people of all ages hands down. Thanks to Dr. Chun and his staff for their wonderful work ethics. read more

Dr. Chun and his staff are AMAZING...!!! After my 6 year old son had a traumatizing tooth pull, we decided to find a new family dentist. Our dear friends gave us a referral to Dr. Chun's office, and it has been a lifesaver meeting him and his staff The hygienists are so sweet and gentle with my kids and ourselves. The whole staff makes the dentist a nice relaxing experience. read more

I am so lucky to have found this wonderful dental office! I highly recommend doing your research because in my case I was able to find this amazing dentist, Dr. Vo. As soon as I walked in I was greeted by Julie who provided me with a warm welcome. The office is very clean and organized, which was a great first impression. I only waited a few minutes before I was called back for X-rays. Once that was completed I met Dr. Vo who explained everything in detail from start to finish. He was very gentle on my teeth which is my number one priority. He made sure I was comfortable at all times and also listened attentively to my needs. Overall it was one of my best experiences yet and I'm sure there will be many more to come. read more

Amazing and professional staff Dr. Chun, Amanda and Julia are very caring. My son needs braces and Dr. Chun has the best prices without sacrificing quality. I walked out feeling very comfortable about the options that we were provided. I truly feel like they value our business. read more

I went here from the time I started to have teeth until when I moved away for college. And I always had great experiences here (as good as a visit to the dentist can get, anyway). The hygienists are friendly and competent, and Dr. Chun is also knowledgable. He is very patient as he always took as much time as needed to try to work with my mom's poor english. I also loved the free toy I got every time I came here as a kid. I don't know if they still do that, though - I'm far past that age now. read more

Dr Chun and his staff are awesome! Caring and compassionate they all go the extra mile!

Dr. Chunn is amazing and incredibly patient and caring. I moved to Miami and the dentists here are so rude. I would travel back to Elk Grove just to see Dr. Chunn again. Honestly, he's a rare doctor... so many are impatient and don't listen to your concerns, but not Dr. Chunn. Moving away made me realize that I had such an amazing Dentist back home in Elk Grove. read more