I wanted to share a follow-up review for Oak Tree Dentistry after bringing my son in for his scheduled cleaning and this visit meant even more to us. My son is on the autism spectrum, and experiences like dental visits can take a little extra time and care. From the moment his name was called by our hygienist, Abby, everything just felt right. She greeted him with such a warm and welcoming demeanor, patiently giving him the space he needed to feel comfortable walking into the room at his own pace. What truly stood out was how thoughtful the environment was, cartoons were already playing on both the wall and the ceiling-mounted TV above his chair, which immediately helped put him at ease. And Abby's work? Absolutely incredible. Her hands were so gentle and precise that my son was completely calm and, honestly, seemed to enjoy the entire experience. It's rare and incredibly heartwarming to witness this level of genuine compassion. The entire staff showed such kindness and understanding...it didn't feel clinical, it felt human. My son may not always be able to express it in words, but the care you showed means the world to him. and to us as his parents. Thank YOU for creating such a safe and positive space. It truly doesn't go unnoticed. read more

Dr Sharma was great! Kind, caring and to the point. Got me in the following day after seeing me for a crown. That was fantastic! Office was welcoming and efficient. read more

No issues from me just a very nice office staff and DR's. I like the way they tell it like it is.? Kindly though.

This review is for the front desk. Got stuck in traffic and arrived 11 minutes late. There is a 10 minute grace period, I arrived and someone from the back stated to the front desk "oh I canceled her appointment". Didn't notify me. It was literally one minute after driving an hour to get here. There was no "I'm sorry because you were out of the window for the grace period we have canceled your appointment". The lack of compassion from the front desk was the insulting part. So frustrating considering I have been coming here and have never had an issue. I even had a change of insurance that this office didn't accept and was going to pay cash for the visit. read more

Dr Gil and the entire staff are second to none. From the moment you walk into the office to when you leave, they are very professional, very personable, your comfort and well being are of the utmost importance to everyone. read more

Everyone in the office is awesome. They're so friendly. I recommend Oak Tree Dentistry. The dentist there are very professional and awesome also. read more

Excellent experience from start to finish. The office was clean, organized, and the staff was very professional. The dentist took the time to answer my questions and made sure I felt comfortable during my visit. read more

I've been a patient here since it opened and Dr. Gill was doing cleanings. I really like it here and how close it is to me and the other places I go to often. Ever since she was hired I've had the same hygienist, Michelle. She's awesome!!! I never feel like she's judging me and I can joke around with her. I kinda miss the front receptionist (don't remember her name) from when this business first opened; I don't see her anymore. But she was way more personable. All in all I like this place. Thank you for being awesome! My teeth always feel super clean when I leave here. read more

The staff is so friendly and the Doctor answered all of my questions. The many that I had. They took lots of X-rays and pictures and the doctor was very detailed in the treatment I would need. I highly recommend Oak Tree Dentistry. read more

My cleanings are always great no matter who helps me they are always very gentle and I have very sentimental gum. The front desk is always nice and helpful I have been going there for 6yrs! read more

I have been going here for years. Dr. Gill is a combination of friendly polite and caring. The staff is always polite and courteous and this has been the best dentist office I have ever been to. The entire staff is committed to giving the best care. read more

They cancelled my appt because I was 8 minutes late. I don't recommend at all. I was in the parking lot ready to walk in and they said no you're already too late. Then they wanted me to reschedule, why would I go to a dentist that does that? read more

I was looking for a new dentist and had heard great things about Oak Tree Dentistry from several of their patients, and now I see why. The front desk was friendly and helpful when I called about their in-office plans, which are a great value (even though I ultimately didn't need them). Dr. Dogra was thorough, walking me through my x-rays and explaining everything clearly. Dr. Gill is also amazing - professional, kind, and attentive. The hygienist who did my cleaning was gentle and explained every step, which made the whole process easy, even with my sensitive teeth. My experience was so good that my husband is now going to be going in as a patient as well! I'm so glad I found my new dentist. read more

Oak Tree Dentistry - They have this mission statement on their wall. - General Dentistry Near Me - Elk Grove, California

EVERY time I have come here I have had my dental hygenist stop her work to complain about other patients and her work schedule to other employees. Unprofessional. It just doesnt give me a good feeling about this office and will likely looks for a smaller office that doesnt fees like a tooth factory. read more

Came for my 1st consult - staff were are professional and welcoming. Dr Gill was very friendly and explained plan I detail. Very impressive and much appreciated. read more

Everyone is polite, friendly, respectful and professional!! They don't try and get you to pay for something you don't need. I wouldn't go anywhere else to get my teeth cleaned. read more

Been going to Oak Tree dentistry for the past eight years from getting Invisalign having wisdom teeth removed and getting my teeth cleaned they've done a great job read more

Great local Dentist! Friendly Staff help makes the experience as flawless as can be. Dr Gill is Knowledgeable, carrying and patient. Makes each visit to a dentist pleasant. As a community dentist office Dr Gill also supports the community outside of his office as well. Supporting local youth organizations in their community activities. read more

Oak Tree Dentistry - Front Of Building - General Dentistry Near Me - Elk Grove, California

Staff are very accommodating. Dentists and hygienists are very professional. Place is clean and orderly.

Staff is very professional and courteous. All procedures are explained clearly. Waiting area is very clean and comfortable with coffee and cold drinks available for patients. Wait time is short. Appointment reminders are sent a few days before and on day of appointment. I am very happy with the service I get at. Oak tree dentistry. read more

They do excellent job here, very clean place. Staff are great!. I've been coming here for few years, love it.

I've never liked a dentist or a dental office... but it's been four years here, and every visit they still haven't given me a reason not to. Amazing team from the front desk to the dentist , friendly, professional, and genuinely great care.Zaid read more

Terrible customer service.. I have been going here for years. Never need a reminder of any of my appointments and because I did not confirm my appointment they canceled my appointment and gave it to someone else. I never signed anything that said that my appointment will be canceled if I did not confirm my appointment. In the message they sent. They did not say if I didn't confirm. My appointment would be canceled. Typically confirmations are reminders. As a business person, I would never hire someone like Valeria to run my business and talk to my customers. she did not show any skill to resolve this unfortunate circumstance. read more

Today, I had a tooth extracted by Dr. Gil, who was very gentle, and the procedure was completed swiftly. I had a wonderful experience. Thank you to the team as well. read more

Everyone here is so kind and professional. Explain all everything I need to know about my procedures. Would definitely recommend!!

Friendly staff and dentist (I have Dr. Sharma for reference). They accept my Delta Dental PPO and are quite transparent and helpful when it comes to costs. I've had to have impromptu dental visits twice already this year and they were amazing and accommodating. I've also had multiple fillings done at once and Dr. Sharma was careful and kind in providing breaks due to my chronic bite and TMJ pain. Overall a great experience for me, which is saying a lot from someone who has had a lot of anxiety about going to the dentist since I was a child. read more

Another positive experience from Oak Tree. Noticed a couple differences though... My experience for my biannual appt was a little different this time. They played music louder than normal, and what was on the tv was something that was somewhat adrenaline related. If I recall correctly, they used to have r&b and oldies playing as music, and on a pleasant volume level. Additionally, what was on tv was something soothing like nature scenery or something about animals I think. Just a couple differences I noticed that were...interesting. Other than that service was good quality. Found out they had a Lodi office too, that's great to know!! read more

Receptionists/Front Desk let this practice down. They seems to have an attitude that they have to answer the phone or assist when attending an appointment. They slam the phone down hard whilst I am still saying thanks, bye. extremely rude. The appointments with the dentists are good. Might go elsewhere next year. read more

I was doing a ton of research of local dental offices I could establish at in the area. Oak Tree stood out amongst the rest, and I was about ready to make my first appt in a few weeks. Lo and behold, I had a bad infection happen to me and the staff at Oak Tree was able to scheduled me on the SAME DAY to ensure I was cared for. Everything I read was spot on -- very friendly/courteous front desk, dental hygienist (I'm so sorry I forget her name!!) was SUPER welcoming and attentive to my needs, and Dr. Pham was so thorough in educating me about the dental procedure I was about to experience. I typically do NOT like going to the dentist, but legit felt like I was in good hands with Dr. Pham and the team. She handled the procedure like the professional she is, and I feel pain free as a result. Cannot thank you enough, Dr. Pham and team for taking care of me the same day when I needed it most. Looking forward to making this place my dental home for the future. Cheers, Oak Tree Dentistry! read more

Customer service- you will be welcomed by very nice smile once enter the door of this place Dental Care- Dr Gill is best in the town, I got my root canal done few weeks ago and went very well, I feeling so good, free of pain. Helpful- Dr Gill's staff is always there to help people, if you are in pain, they will get you in quickly. Highly recommended Dentist read more

Oak Tree Dentistry - Five Star - General Dentistry Near Me - Elk Grove, California

Friendly and impressive dental office/practice. Staff were welcoming, informative, and made you feel comfortable. I called in as a new patient, confirmed they accepted my insurance, waited 2 months for the appointment, and came in for the full exam & x-rays. Dr. Pham was very comprehensive and identified a fantastic treatment plan!! The huge downfall here is that they suddenly stopped accepting Guardian Dental Insurance and I am "out-of-network"... so my dental insurance coverage was quite minimal and I feel like that should've been made clear before my appointment even started. It would've saved both Oak Tree Staff + myself all that time spent to establish dental care. Guardian is still listed as one of their "in-network insurance companies" on the website and the entire process has been very misleading. Would love to return once this is sorted out, but for now... I'll have to take my business elsewhere. read more

Oak Tree Dentistry - General Dentistry Near Me - Elk Grove, California

Here's my experience with Oak Tree Dental. I chipped a molar while I was eating. It didn't crack the tooth. I was not in any pain. Someone referred me to Oak Tree and I was able to get an appointment the next day. So I make arrangements for someone to babysit my toddler (remember this part). I show up for my appointment 10 mins early. I wait and wait and wait. I waited 50 mins before I was brought in. The dentist looks at my tooth and says it can be fixed easily but not right now because they're too busy. What the hec!?! They ask me to come back later that day! Reception tells me that it's $60 to fix my chipped tooth. So I agree. I make arrangements again for someone to watch my toddler! I come back to get my chipped tooth fixed. Oh guess what? It's not $60 anymore! I need a $1500 crown! Bait and switched! They must've found out that I still had insurance benefits and wanted to get paid as much as possible. I had to pay $500 out of pocket. Right before the holidays. Thanks! So they work on my tooth, give me a temporary crown and i come back 2 weeks later. I make arrangements for someone to watch my toddler again. I arrive for my appointment on time and I wait and wait. It's 25 mins before I'm called in. Why the eff would you schedule someone and make them wait way past their scheduled time? It's very inefficient. I get my permanent crown in and it takes a few weeks to get used to it. Before I leave though, they upsell some other product that costs $450. Uhh no thanks! I'm never coming back here. They do not value your time at all here. They just want your insurance money. It's upsell upsell upsell here. Response to their response: The cost for the crown was well over $1500. I saw the invoice with my own eyes. It's the fact that I was quoted $60 at first and then told upon my return that it was going to cost way more, that's not right. You denying that you don't upsell is ridiculous. Your response isn't sincere. That really shows what kind of a business you are. Update: Now I get a bill in the mail stating I owe even more money. What the hec!?! I really wish I never set foot into this dump. They are scumbags. read more

Front desk is unprofessional and disorganized. Communication is inconsistent with information on appointments have been mixed up, too. Seeking services elsewhere. read more

Showed up for an appointment last week. Sat in the chair for 20 minutes. Dr. Gil enters the room and tells me I don't need any dental work done when I need several teeth fixed. Who does this? I guess someone who is over booked. They don't measure gums at cleanings either. Won't be going back. read more

The front staff were kind, the facility is very clean, and the RDA/DH/Dentist were all super nice, gentle and provided great care.

My daughter had an appt to get her wisdom teeth removed and I received a call the night before that they don't even do the extraction necessary at that office and that they have to refer her to another dentist. Of course said dentist doesn't have availability for over a month, which wouldn't have been an issue if we had been given the correct info to begin with but now I have a child in discomfort that is going to be prolonged because the multiple people there that called to remind us over and over about the appt didn't even realize they can't even do it. I don't have the time or energy to waste with this unorganized mess of an office anymore. In addition to their constant appt reminders they will call the same day of your appts asking if you can drop everything and come in early because they have an opening because basically they want to get out early on a Friday. If you have an appt they are happy to charge you the $50 late cancellation/no show fee, but I'm betting I don't get a $50 check for their late cancellation. On top of them not being able to do work they booked an appt for a quick review of the referred dentist shows way too many bad reviews for the work she needs that I won't even take her there. Thank you so much Oak Tree for wasting our time, I'm sure my daughter is thrilled to continue several more weeks in pain and I truly enjoy scheduling time off of work for an appt that won't happen and again when I can find someone reliable to do the work. read more

Tried to give me a deep cleaning that I didn't need outside my network. They also refused to give me the basic preventative treatment that they charged my insurance for. read more

I have been less than impressed with the service here. They push hard for positive reviews which have been very misleading. They accepted my daughter as a pediatric patient yet they lack the tools to properly give her an X-ray (things are adult sized and didn't comfortably fit to get proper images. The result being that she has two cavities once we took her to a proper pediatric office. Additionally, my spouse was told that he was on the boarder of needing a deep cleaning or a regular cleaning. He was told during his appointment for a scheduled cleaning that he could either do the deep cleaning now or come back and reschedule for a regular cleaning. We're not stupid... if you want us to help you in your insurance scheme just be up front about it. Needless to say, our children have moved on to better dentistry and we will too. read more

Oak Tree Dentistry has done everything in their ability to make sure that my mom had the proper care for her dentures. They contacted me promptly to address all our concerns. Dr. Van Pham has meticulously adjusted all aspects of the dentures to ensure that my mom was thoroughly satisfied. From the countless visits to the incredible customer service, we appreciate her time and coordination. I am grateful and thankful for the business to reach out and help my mom finally get her beautiful smile again. I highly recommend this business because they truly care about their patients. read more

I recently moved from the bay area and needed a really good dentist. It is not easy to find one, but I am so glad I gave this place a try. Dr. Pham is the best and she is so gentle with me. I really appreciate her because she is always checking on me to make sure I am okay. Like most of you, I hate the dentist but you can't avoid it. I am so pleased to have a doctor who is professional and who cares about their patient's comfort. From the front to the back office, her team is wonderful as well. I never have to wait long to be called in and I am always informed ahead of time what procedure is being done and how much I will be charged. I like the transparentcy. Thank you Dr. Pham and team for taking such great care of me during my visits. Much appreciated. read more