I love the way they take care of you make you feel like family I got a crown and teeth deep cleaned…read moreand the office is clean and great environment I love this place

John J Andre, DDS & Associates, Louisa, VA. My husband and I were faithful patients of a dental…read morepractice in Northern Virginia for at least 15 years, and hoped to establish a similar long-term relationship with a local dental practice when we moved to the Louisa area. We selected the John J Andre & Associates primarily due to its location and the fact that they accepted our MetLife Dental Insurance (federal employee plan). We were both patients there during the 2022-2024 period. During that period, we had multiple visits, including regular (every 6 months) oral examinations and cleanings, and we received fillings and other dental procedures. We decided to leave the practice in late 2024. Some observations about our experiences follow. *Teeth cleaning. There was only one dental hygienist. We both felt that our cleanings were rushed and he never gave us the thorough, deep cleaning of other dental hygienists in our joint experiences. *Dentists. The dentists appear to be competent, and our appointments included what would be expected (bitewing and panoramic x-rays, cleanings, examinations, etc.). That said, the examinations were also relatively quick. The results of one expensive (even with insurance) dental procedure for me at Andre and Associates were very disappointing. Years ago, I chipped a front tooth that another dentist "filled"; the result lasted for about ten years but eventually chipped off again. A dentist in Andre and Associates re-fixed the tooth. It looked beautiful on the day of the procedure but broke off again about two weeks later. (I've since had it fixed again at another practice in Louisa County, and it seems to be holding (16 months in). *Office environment. There was sufficient and free parking on-site, and the waiting room and restroom were clean. We were generally greeted by one of the staff at the front desk, and seen by the dental professionals relatively quickly. Even after going to the practice for a few years, we were never greeted by name nor did any of the staff or dentists seem to recognize us. Also, there was a lack of privacy in the examination area, with staff members (not the dentists) talking to each other while performing dental procedures. *Billing. In spite of being a participating dental practice with our dental insurance, we had consistent hassles getting our bills reconciled from day one. From the insurance company's perspective, they claimed that the requests for payment weren't being submitted. The dental office claimed that they were submitting them but insurance was slow to pay. From the patient's perspective, it was a huge hassle because we would be getting bills from the dental office that should've been paid by insurance and having to do line-by-line comparisons for, at times, old charges. (Note that we had been using the same dental insurance in northern Virginia without any problems). The final kicker? We left the practice, and MANY, many months later got a bill for an exam/cleaning that my husband had received earlier. I checked the EOB from the insurance carrier and learned that they had requested additional information from the dental practice that apparently had not been sent. I sent the EOB to Andres' office. They sent the requested info to the insurance company, where it was denied because too much time had elapsed. So, without contacting us again, Andre's office sent the bill to collections. To make matters even worse, we were billed the full amount rather than the negotiated amount for a participating provider that would've been paid by insurance if it had been submitted within the window for submissions. Wanting interactions with this office to be done with, I paid the full amount out-of-pocket. (For context, we are an older retired couple who have NEVER had a bill sent to collections in our entire lives, until this incident). *Social Media. There was a sign at the check-in desk that irked me. It encouraged patients to leave a 5-star rating on social media in order to be entered into a regular drawing for a water pik. I assume that reviewers who gave less than a 5-star rating would not be eligible.

Absolutely 5 Stars all the way. Over the years I have been treated by a plethora of dentist and…read morethis office has the absolute best I have ever seen.

I feel compelled to share my experience because I believe patients and their families deserve to…read moreknow what to expect. I want to be clear that, in my experience, Dr. Arafa and his team are NOT the same as Dr. Mahmood and his team. I gave Mineral Dental Care another chance and unfortunately brought my 79-year-old mother there for dental care. After only one visit, she was presented with a treatment plan totaling $17,805, including dental implants and eight extractions. My mother is 79 years old and has diabetes, cardiovascular disease, kidney disease and high blood pressure. Given her age and medical history, I was extremely concerned that such an extensive treatment plan was presented after a single visit and questioned whether less invasive or alternative treatment options had been adequately considered. She was given an estimated out-of-pocket expense of approximately $10,000. While that is still a substantial amount of money, the difference between the total treatment cost and the estimated patient responsibility was significant and raised additional questions for us about the proposed treatment and costs. What was even more concerning was what happened after the appointment. My mother was recovering at home without the antibiotic that had been prescribed because the prescription was written incorrectly. The pharmacy contacted the dental office for clarification, but more than eight hours later, the issue had still not been resolved. There was also NO after-hours number available for us to call for assistance. This left me in an extremely difficult position, trying to care for my elderly mother at home while being unable to obtain medication that had been prescribed to her. For a patient her age with multiple underlying medical conditions, I find the lack of timely communication and after-hours support particularly troubling. Overall, I am deeply disappointed by this experience and by what I perceive as a lack of appropriate consideration for my mother's age, medical history, and individual needs. I have difficulty understanding why a more conservative or alternative care plan was not discussed with us, if one was medically appropriate. I am sharing this review because I believe patients should feel confident that their treatment options are being presented transparently and that their concerns will be addressed promptly; especially when caring for an elderly patient with significant health considerations. Unfortunately, based on this experience, I can no longer recommend or endorse Mineral Dental Care.

Dr. Sinan Aithraa is a superb dentist. His overall care is amazing. An expert in his field. He…read moreis very well versed in Invisalign. The treatment he provided saved my teeth. I can't say enough about his skills ands entire staff. A shout out to Bridey, one of the techs, that always provided great care as well as all of them.

I liked Dr. Sinan Aithraa's patience; he understands that patients under stress may not understand…read morethings right away. I also liked the hygienist and the nice receptionists. And the clinic has very good modern equipment (3D XR, teeth scanner, machine for fast and painless teeth cleaning, etc.)! I didn't like that we had to wait almost an hour, even though we arrived on time for our teeth cleaning and dental examination. I hope it was just a happenstance. By the way, despite being very busy, the doctor still paid close attention to my examination and my questions.

Been going here since they opened and the staff is amazing and I would never go anywhere else for…read moremy dental work. Nothing but good things to say about the quality and type of care given. I followed Mr. Aldred when he moved and drive hour to see him because it's totally worth it!!!

Aldred Family Dentistry, in Montpelier, Virginia is wonderful. Top notch staff. Everyone is very…read morecompetent. Dr. Aldred is my favorite dentist of all time, not least because he helped get my teeth back into good condition after a long stretch (much too long) of not really having a dentist. Very friendly office.

Excellent care my husband and I both love this place. Staff is wonderful and Dr…read more Flaherty is a great! If you are looking for a new dentist look no farther.

This dentistry is the best I've ever been to, and I've lived in 8 different states. I had some…read morepretty serious dental trauma and had avoided the dentist for awhile. I was worried that when I was finally brave enough to go back, I'd get a very unhelpful lecture and not want to go back. Well, this dentist listened to what had happened to me and was able to really put me at ease. My teeth feel better than ever and I look forward to my appointments. The staff there is very courteous and professional. They seem like they genuinely enjoy working there. One perk of working there is that they are closed on Fridays so the employees always have a 3-day weekend, which establishes a much more balanced work-life balance. So not only are they great dentists, but they seem to treat their employees well, and I like supporting businesses that treat their employees like people. Lastly, the office is very clean and it is not peppered with marketing materials or scary pictures of what can happen to your teeth if you don't brush/floss etc. When I was getting my teeth cleaned, I only saw pictures of the hygienist's family and a little cute picture that said something about smiling, bc your smile is beautiful. I can get on board with that!

I'm in town after losing two family members within three weeks of each other. It's been a really…read morestressful time, so when I flossed out the filling from between two teeth, I just wanted it taken care of quickly but correctly. Dr. Williams was out of town at a seminar so his retired business partner, Dr. Myers, took care of me. I'm always nervous seeing a dentist, but especially one I've never seen before. The office staff was so sweet and comforting and I helped a lot. The dental assistant instantly put me at ease and was extremely friendly and caring. Dr. Myers was fantastic! He didn't rush it and told me what was going on the whole time. He said my tooth was a strange shape and he had to do some finagling to get the wedges and other thingamabobs placed correctly so the filling wouldn't come out again. At one point he said, "this is a challenge... And I like a challenge!" I could instantly tell after we were finished that the filing was in far more severely than it had ever been before. He made sure my bite was perfect, also. I would absolutely see Dr. Myers again. He fills in when Dr. Williams is gone. I've heard that Dr. Williams is fantastic, too. I would feel very comfortable visiting this office again no matter which dentist was available.

I am reposting this as my previous feedback was removed, but the public deserves to know about the…read moreappalling and unprofessional business practices occurring here. While the dentists and hygienists are extremely professional, skilled, gentle, and provide great care, the administrative side is an absolute disaster that treats patients with zero respect. This office is engaging in a retaliatory "bait and switch" by canceling my young daughter's necessary dental appointment without any notification or warning because of a billing discrepancy on my completely separate account. It is disgusting and shameful to target a little girl and withhold her healthcare over administrative delays, unbilled disputes, clerical errors, or passive-aggressive text messages involving a parent's account. My daughter and I have entirely different insurance policies and separate accounts, yet they are punishing her and actively hindering her medical progress while she is in braces and urgently needs a tooth capped to continue her orthodontic care. When confronted about the status of her specific insurance, the office dismissively and disrespectfully told me that filing insurance is merely a "courtesy" and that it is my job to pay, investigate, resolve, and figure out the balance immediately if a claim hasn't returned. I have informed this office several times that I have never even received a formal bill, yet they would rather send demanding, rude, aggressive, and unprofessional texts than conduct honest business. If you value your time, your family's dignity, your children's health, or basic professional decency, stay far away from the administrative nightmare and predatory collection tactics at this office.

Mo's team is the best! They will take care of all your dental needs. Whether it be cleaning, teeth…read morewhitening or crowns. Mo has got you covered.

Dr. Marko Ilich is such a kind and compassionate person! He makes you feel very at ease, and his…read moredental work is absolutely top-notch. I'm so very glad that we have such a great dentist nearby. The office personnel and dental assistants are wonderful as well. Very accommodating and congenial.