I needed a new battery for my laptop. Parts people had an amazing selection with good prices and…read morereliable parts! Fast shipping and the owner even included a nice letter in the box with it. Will definitely return for more parts!

These folks are amazing! Always a great experience. Customer service and delivery time are…read moreunmatched! *****

DON'T HESITATE! These guys are friendly, thorough, and fair. I dropped off several 3-5 year old…read moreMacBooks that were collecting dust due to dead batteries. They replaced the batteries, refreshed the OS, did the updates, and gave me back several great performing devices that I can use for a few more years. I also had a system file issue on a Dell Precision workstation that I didn't feel like dealing with and they knocked that out too. Reasonable prices and fast turn around. Can't say enough about these guys. Highly recommended.

These guys are awesome! They offer incredible value on powerful, custom-built PCs, complete with…read morewarranties. The team is knowledgeable, patient, and genuinely happy to answer any questions and help you find the right setup. I highly recommend them--especially if you want to save money compared to ordering online, avoid extra taxes, and skip the hassle of installing parts yourself or dealing with mail-in warranties. Everything is built correctly and supported locally, which makes the whole experience stress-free. HIGHLY RECOMMEND

In short they lied to me. Sadly, I did not keep the original email…read more I was told that if I cancel mid month that I could still get a full month of service and just revert back to the free version. The sales representative said that they are not into the business of stealing money. The Mxtoolbox T&C states that if you cancel your membership that you forfeit any remaining time (think of it as stealing). They bill 10-days prior to the end of the month (or so, forget the exact number, but around there), and any cancellation in that period yields an extra month (still sounds like stealing). I subscribed to the service and attempted to write to customer service and they were rude, cold, obnoxious, and refused to acknowledge or implement the original conversation, so I was forced to forfeit a partial month. As far as their service being all inclusive, they have about 98 or so DNS black list checks, but that is not all. DNS Goodies has others that they do not have. Oh yes, I sent in am email asking to cancel. I received a ticket acknowledgement, but then nothing happened, even after a couple business days. I could go on and on about the service itself, but you get the point. The free version is okay, but even that is questionable. Anyone who has a mail server should know their own status. There is no secret to mail server security. I would not mind them contacting me back and offering my money back, but companies that steal have no intention of giving it back. Caveat: Legally, they did not do anything wrong or different than what was spelled out in their T&C. They did do something wrong with respect to what I was told via email. This company is not customer focused, just their own pocket book. I call it like I see it. They stole, plain and simple, but my definition.

MX Toolbox free tools are great - but think twice before upgrading to their paid plans…read more Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99. On December 15 I emailed, Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers. On December 17th I called their toll-free line. Matt said: ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197 In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. Despite representing it as "risk-free", once you signup you are out $99 even if you cancel within 2 days (as I did.)

So far so great! I saw these guys' ad in CG Society and thought they sounded cool. Then, as a…read moreresult of my workstation's untimely death, I decided to give them a call. I worked with Joe to build a custom machine tailored to my individual workflow and programs usage. He asked thoughtful and specific questions that lead to me purchasing the APEXX S3 model. I was also excited to find out that the main office is here in Austin, so I saved on shipping by scheduling to pick up my new best friend when I get the call saying it's ready. I can't wait to put this workhorse to the test!

I have been working with my new apexx 2 from Boxx now for almost a year. My opinion, save your…read moremoney. twice the cost of our dell bought at same time and actually slower. I sent it in once for a fan repair which did not improve much. I now have now adjusted bios for higher speed fan all the time(per their recommendation). Half way thru day I have to reboot as it bogs down badly. Fan is very load as it is on front of machine facing you while working. I am an architect and run Autocadd, outlook and occasionally Sketchup. If it didnt take so long to install autocadd etc and setup software I would replace it. Also my IT reviewed it and said they didnt even overclock it. Which he said would be a bad idea anyway so I never bothered.

The Apple Retail Store is always about customer experience, and principally getting customers to…read morethe right place and talking with the right agents. I also like that it is their design that customers are never separated from employees by a counter. You are always side by side, making the interaction personal by eliminating barriers. It's a subtle thing, but once you notice it and compare to other places, you can't unsee it. Furthermore, no one handling a customer disappears and goes in back, leaving the customer to stand there alone waiting. It's always a third person bringing a product out from in back to the two of you. Another subtle but important touch. My event today was picking up an ordered iMac (I had a QR code in my Apple Wallet), handing in my older iMac for a trade-in, and getting the Genius Bar (another QR code) to handle the free data transfer. The agent just inside opened the door for me, scanned my QRs, sent me and my old iMac to a back table, where someone else was expecting me. My new one was brought out, the condition of my trade-in was verified, zip-zap-done, and I'm directed to a middle table, where a Genius comes to greet me, generates a work order (another QR code I have now) for the data transfer and lets me know they'll reach out when it's done. My ONLY complaint about the Domain store is common to a lot of Domain stores. If you have anything heavy, there is literally no temporary parking out front to load. There's lots of free parking garages around, but now it's a bit of a hoof.

The Apple Domain store was filled with people yesterday, however, when I walked in an Apple Store…read morerepresentative immediately greeted me. I did not think my transaction would take long so, I parked in 15 minute parking near the store. I told the representative that I needed a charging unit for my phone along with a chord. She grabbed the two accessories in less than a minute. The only decision point was the length of the chord - 3 feet or 6 feet. I asked if the 6 feet chord was about my height. She said no taller than your height. Haha...ok you're right I'm 5'6". I paid for the two accessories and was out the store in about 5 minutes. Though the Apple Store is very busy...always, there process is super efficient. I happy to report that my phone is charging without over heating.