Troubleshooting expertise is unparalleled.. fixed my…read moretroubles in about 7 minutes...and for free! Would return for additional computer work in a heartbeat.

Kevin is really responsive and knowledgeable when I reached out to him with assistance on Chromebox…read moreand Mac Mini. I was able to schedule a consultation right away, and he came back to me with a detailed diagnosis of the issues. I appreciate his service and will reach out to him again if I experience more issues in the future!

Jason is the best! Easy to work with, quality work, and reasonable prices. We had a small job of…read moremounting and wiring 2 TVs but he spent the time to make sure we were satisfied and gave us many options. Would recommend and use again!

Jason is awesome. He was the the first to reply to our bid and his knowledge about home theater…read moreequipment is impressive. He worked hard to provide us with the best system that was within our budget and he never attempted to up-sell us. We love our system and recommend Jason without hesitation.

Ricardo is super knowledgeable! I've met with him several times to discuss potential changes to the…read moreway my firm handles our tech side. In addition, we've discussed potential business ventures for a case management software and how we could go about that. If you need technical solutions, look no further than Ricardo with Virtualware Solutions.

I am a super fan of Virtualware Solutions. I needed some web development support very quickly…read more Ricardo responded to me immediately, jumped on the phone, and got me the support I needed within a couple of hours. Gisela was absolutely wonderful to work with on the actual project. She jumped on the work very quickly and had it done by the end of the day. They helped me meet my deadline and the site looked great. They are affordable, do a high-quality job, and are great to collaborate with. Thank you, Ricardo and Gisela. I look forward to continuing to work with you!

Outstanding service is an understatement. I could tell with Frank that he was a decades long expert…read morein networking. He was able to resolve the issue almost immediately and even went the extra mile to clean up some sealant work around the external cabling that he didn't even need to do. Very professional and very fair pricing. Definitely would recommend for any networking needs at your place of business or home.

I'm sure Frank can do huge projects, but he can also do small projects for individuals like me who…read moreneed help with something. He was quick to respond, devoted to solving the problem, and reasonable in cost. Plus a really nice guy! Highly recommend Mission Link Networks for all your computer troubles!

Eaton is awesome! I've worked with him twice now, and both times, he had an intuitive understanding…read moreof what I wanted and executed perfectly. He cares about his craft and communicates well. I'd highly recommend him to anyone that's looking to do AV type work on their home or business. Just for reference, Eaton helped me with the following: * Mounted a TV above our fireplace. I'm comfortable doing this myself normally, but I've never drilled into masonry, so I'm glad I had a professional take care of it. * Wired our whole house with CAT6 Ethernet. He was able to navigate all over our attic and then create nice looking connections in various parts of the house. * Put in 4 sets of in-ceiling speakers to connect to our Sonos system * Put a recessed wall box in our wall to hide AV components, which allowed him to mount a TV completely flush to the wall in our room with no wires showing at all. Thanks for your hard work!

I've had Eaton do work at my house twice..... once when we bought it to run ethernet and cable…read moreeverywhere, install surround speakers in the ceiling of two rooms, and mount TVs. This was in 2019. And once just recently to remount some TVs. His work is just incredibly precise, and the finishes in all areas (jacks, speakers, drywall, network racks, etc) is perfect. He's a great problem solver, and willing to go above and beyond to make the customer happy. As if all that wasn't good enough to recommend his services, his prices are extremely competitive.

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

These people are so customer oriented! I will definitely use them again. The tech who did the…read moreinstallation work was extremely polite, efficomet, and explained everything regarding the new setup. Terrific service!

Excellent service for over ten years!…read more Eric and company have handled our moves, set-ups, maintenance, updates, troubleshooting, and repairs for over ten years. They are always timely and responsive. They are very knowledgeable and professional. I would shutter my business if I had to move to another Apple consultant.

Eric and the MacPlus team always go above and beyond for all our tech and support needs. They are…read morereadily available to assist everyone in our organization and ensure the highest level of confidentiality, support, and experience. In addition, their ability to access our devices remotely to troubleshoot ensures seamless and timely support. We greatly value their professionalism, diligence, and overall customer service.