Small shop, big service…read more I have an older pick up truck and a much older neck and backing it up is becoming more and more difficult for me. Trying to back my truck up just to hitch a trailer on it is a laborious and painful process. I decided to add a rear camera on my truck and stopped in at John's to get a price. The shop has ample parking at the front of the building, it is clean inside and there is a TV in their lobby for entertainment while you wait. The guys there were super helpful, looked over my truck's stereo head unit and gave me a good price to add a rear camera. They were able to schedule me in for an installation day and time that would allow me to wait in their lobby during installation. Drop offs are fine too but I didn't have a back up vehicle so I needed a quick turn around. I arrived back to John's on my installation day and time and they immediately took my truck right back to work on. In less than an hour, I was back on the road with a new rear camera. It is a high quality camera and works great! Those guys are courteous, professional, friendly and fast. They even reset my clock to match the actual time. Give this local business a try and you will be very glad you did.

Thank johan and han have been really helpful 5 stars give me good service.Definitely good…read moreprice.Hook me up, come see him

Man got the deal of a lifetime with Yohaan, make sure yall ask for him. He will get you right for…read moresure! Good guy, been dealing with him for years. Ready to break these in

Very competent technicans, nice people taking care of the customers. Good product supportread more

As others have mentioned, avoid this place! They don't care about the customer AT ALL…read more I had an older Explorer they worked on.. products were decent but the customer service was horrible and prices exorbitant. I've had several vehicles customized since then, (Lexus, Audi, F-250) and have gladly driven to JC from Kingsport rather than settling for Dashboard.

I had a remote start put on here a few years ago and within a month had to take it and have it…read moreremoved by nissan (cost me $400 plus the amount I was out for the remote start and the install) because it was causing so many issues with my car. I recently decided to give remote starts another chance from another shop and all is well. They did find multiple issues while installing the new one that were done from the first remote start. Broken pieces under my dash, fuses wired together that they blew. Big mess! Was told I'm lucky it didn't catch fire!

From the owner: Audio Concepts provides Automotive Residential & Commercial Window Tinting, Remote Start Security…read moreSystem, Stereo System Custom Installation and Rear CD Entertainment to the Morristown, TN area.

From initial communication to drop off to install to pick up - Freeman's did an incredible job! I…read morehave a vintage sports car and wanted everything to be stealth, tucked away, yet no holes drilled. They over-delivered! Bill was great to deal with.

Called to get information in reference to repairing a Rockford Fosgate car amp. The individual who…read moreanswered the phone had no clue as to what the item was. Really??? They are suppose to be factory authorized service! The employee becomes rude and curt and hangs up on me. Wow very professional! Stay away,! Call a legitimate repair company!!

This was the single most pleasant buying experience I've had in my 68 years. Mike is truly what all…read moreof the previous reviewers have said about him and more. In fact, his 5 star reviews were the reason I chose Sound Connection to upgrade my cars radio. Upon meeting Mike, he presented himself as a very warm and caring business owner. That carried through the entire installation process where Mike thoroughly explained everything in detail. I'm thankful for his attention to detail. He sent photos to my phone showing each component and where he placed them. I can honestly say that the finished installation was as good or better than a factory install. I highly recommend Mike to anyone wanting a highly skilled, extremely professional technician who will treat you with the utmost respect and deliver results that will exceed your expectations. Thank you, Mike.

Absolutely THE most professional automotive audio shop in…read morethe region. I showed up as "That Guy" who had bought audio equipment online. It came without the promised install kit. On my second attempt to make it fit, I humbly looked for help. Mike was too kind. He said many of his customers come via the same route as me. When I got to his shop, I saw his selection of quality equipment, I knew I should have bought my equipment from Mike as well. BEFORE you buy online, go price Mike. The installation looked like factory. A little expensive, but they are real pros.

I stopped in to buy a radio for my car and have it stalled. The guy said that he couldn't install…read moreit until September and it would be afternoon hours. I asked for morning but he said there were no mornings available. So I asked if my dog could come in being she is 17 years old and has dementia, and yes she is under the vet's care. He told me no she could not come in because other people would say something. So I left. If you can't allow my dog to come in from the heat while you are installing it then I do not want to do business with you . Such ignorance!! Thought we progressed through the years

Salesman at the front desk was not helpful at all. I don't know a thing about car audio. He acted…read morelike I was a burden to ask simple questions about a possible set up for my vehicle. He wouldn't even come out to look at my vehicle to see the best spot to put a subwoofer.

Customer service got me in the next hour best guys ever subwoofer was tuned perfect and hit hardread more

Holy smokes. What a shop. Found these guys after having a bad experience somewhere else installing…read morethe head unit and I'm so glad we did . we had Gosnell install the rest of the system and I'm blown away. Some of the best customer Service I have ever received anywhere. The prices were great and the quality of work on the instal was as good as it gets . We had it installed in my wife's jeep and they took the time to tear the dash apart and mount the amp behind the head-unit so it wouldn't be damaged if we get water in the jeep. He even let me take the box prior to paying so I could rip off the carpet and rubber coat it to match how the floors will be. Seriously couldn't of asked for a better experience. It sounds insane for just one 12" sub. They even mounted a sub control knob in the console. The shops I have used in the past just Velcro it to the dash or something. Super pleased with this install. I will be taking them my truck to do soon. If you are looking for stereo or music equipment this is the place to shop!