I searched all over my area for good-as-new Aeron chair and I was lucky enough to find these folks…read morewith a just-arrived batch of unused chairs...for an AMAZING price. (Possibly/probably never used because the legs still had their original peel-off plastic coating on them.) The pickup process was smooth/fast and I worked directly with one of the owners who honestly couldn't have been a nicer guy. The showroom is huge and insanely well organized. It's the kind of place you drive by a million times and never notice until you need something particular. I would come back again and again and highly recommend.

Ended up at their prop location before getting redirected to the main showroom. Receptionist was…read morevery kind and helpful as well as the staff and sales teams. Overall I wasn't expecting much from the selection but was amazed on how well they maintained their inventory. They helped me find just wanted I needed and at a reasonable price as well.

Today's visit to the Studio City Staples was excellent from start to finish. We came in for my…read moremother‑in‑law's TSA PreCheck appointment, and the whole process was smooth and stress‑free. Our appointment was already in the system, they recognized us right when we arrived, and we were taken in right away. The gentleman handling the TSA PreCheck was outstanding. My mother‑in‑law has circulatory issues that make fingerprinting tricky, but he knew exactly what to do. He used lotion, had her warm and rub her hands, and tried different techniques until her prints showed up clearly. He was patient, kind, and clearly experienced. It made a big difference. While we were there, they also had a great sale going on. I was able to pick up crayons, markers, and other Crayola products at a super low price. Michael at the counter helped me out and even added a 20 percent discount, which was a nice surprise. Overall, fast service, friendly people, and a genuinely helpful team. A great experience all around.

This Staples location is completely negligent and should not be trusted as a UPS Access Point under…read moreany circumstances. I received an email from UPS stating that my package had been picked up. Within ONE HOUR of receiving that email, I immediately called this Staples location. I spoke to Peter, who identified himself as the assistant manager. He told me it was a glitch in the system and confirmed that BOTH of my packages were physically still at the store. I very clearly told him that I would be there the next morning (today) with government-issued ID to pick them up. He confirmed this. I repeated it multiple times. Despite that conversation, my packages were STILL released that same night to a random man. I never authorized anyone else to pick up my packages. I never listed an alternate pickup person with UPS. I had TWO separate packages with TWO separate tracking numbers. UPS emails literally say "PLEASE BRING ID." Yet somehow Staples released BOTH of my packages to someone who was not me, not authorized, and not verified. When I came in this morning exactly as I told Peter I would, he told me a gentleman picked them up last night. That makes absolutely no sense. Why would someone pick them up last night AFTER I spoke to you directly and told you I was coming today with ID? No one could answer that. I was then told that Jack was the employee who released my packages. Jack released TWO packages with TWO different tracking numbers to a person I never authorized. That alone is a massive failure of procedure. Releasing one package without ID is bad enough. Releasing two separate packages without authorization is reckless. It gets worse. One male employee was rude, dismissive, unprofessional, and gave me attitude while I was trying to understand how my packages were stolen. Peter had to tell him to stop getting involved. Peter then said, "I assumed it was your boyfriend." That is NOT company policy. You do not get to assume anything. Authorization is not based on assumptions. If I never authorized someone on UPS, you do not release my packages to them. Period. I then spoke to Claudia Ayala, the manager on site, who was completely nonchalant, defensive, and uninterested in resolving the issue. She backed up her staff and said there was nothing they could do. She initially REFUSED to give me the names of who was working the night before until I told her I was filing a police report and escalating this to Staples corporate and UPS. Only then did she cooperate. I even pulled up the UPS website in front of her, which clearly outlines FOUR pickup options. Every single option requires government-issued ID and or authorized pickup status. NONE of those procedures were followed here. There was no urgency. No accountability. No validation. No professionalism. These were valuable packages, including company property. This was THEIR error and they treated it like an inconvenience. The bottom line: if you receive an email stating that your package has been dropped off at this location, PICK IT UP IMMEDIATELY. Do not wait. Do not trust them to hold it. They do not know how to follow company policy. This is negligent. This is careless. This is irresponsible. This is unprofessional. This is unacceptable. I have filed a UPS claim, I am filing a police report, and have escalated this to Staples corporate. Do not use this location for UPS pickup unless you are prepared for your packages to be handed to a stranger.

A shout out to Mario who assisted me in regards to recycling computer and printer…read more Mario was attentive, patient, professional, and extremely helpful. With customer service like he demonstrated, businesses should thrive. Thank you Mario!!

Staples isn't known to be the happiest establishment, but this one is horrible every time I visit…read more I keep coming back because of convenience of the location, but there's always such a long wait to do anything and usually there's no one to help. The employees take their time with their tasks which causes long wait times for the customers. There's normally no one to ring people up in the front either. James is always awesome, friendly, and helpful. Leah is fine as long as you don't need help outside of a quick scan but she really doesn't mind making customers wait. I've actually had to step in to help senior customers because Leah isn't willing to. Mind you, I'm just another customer waiting in line. They're very unhappy at this location and you can tell LOL

They were amazing sold me a fin for my surfboard table and made the whole process easy and quick!…read more Such nice people will definitely go back to shop sometime!

Great selection, good deals , very helpful , my wife loves the furniture. Excellent experienceread more

Ursula was very patient helpful and pleasant need more like her…read moreI am not good with computer and she was very helpful

I try to avoid bad reviews and let go but this is an exception…read more Staff makes you feel like they're doing you a favor answering questions, but... let it be, maybe they're having a bad day. What got me though, was that they advertised free recycling for computer and printer, but... I had to purchase a box ranging from $8- $18, depending on the size. When I asked if I bring my on box do I have to pay, the answer was...Yes! I left. Went to staples on Sepulveda Blvd, near Costco. Mama Mia, what a difference! Kind associate, not a word about needing to pay a dime, nor buy boxes. Smooth sailing! Mario the guy who helped me made my day. It was worth the long ride to this store. He even helped me get the computer out of my car as it was very heavy. So... Office Depot? I'm surprised they're still in business!

Cam is a fantastic customer service personal. We walked in…read moreto inquire about opening a Post office Box, he was so gracious and knowledgeable that we immediately decided to sign in for a year contract. Very helpful and pleasant he is definitely an asset to your store. We will be happy to work with you and refer you business.

I was here to have something shipped out at 6:56pm. There was an African American man at the…read morecounter, so I asked for help. He was very dismissive and preferred to have a conversation with his co-worker over assisting me with my package. Customer service was complete garbage.

Been a customer for years, and I always get top notch service…read more HOBM as an extensive selection of printers with extremely reasonable prices. I always purchase my toner cartridges from them and if I ever need any printer repair, service, or parts they have always come through for me. My printer that is over 7 years old is still in excellent condition due to their service and maintenance

I brought in my Brother printer which was not reading the ink that I had bought. It was official…read moreink from Amazon, but I kept getting an error message. Finally, I decided to take it in. They charged me $45 to look at it. When I got it back, they charged $95 for labor. What did they do? They ordered new ink, and wiped down the inside. Overall I paid $130+ for him to buy new ink, wipe down the back, and put it in. An honest local, repair business (I had one nearby when I lived in Woodland Hills), wouldn't bilk you for every penny. They'd tell you what the problem was, and do the right thing when charging for the actual labor/effort so that you'd want to go back. This business did the exact opposite. They also promised me an invoice which was never presented to me or sent to me. They knew exactly what they were doing, which is why it felt so awkward when I went to pick it up. I know times are tough. And they were never rude to me. But this is no way to run a business. I live nearby but I will never do business with them. I am a teacher, who immediately got an office job for the summer, lacking in time and money (operating hours are tough here too) and they were laughing their way to the bank with me. Literally. The guy laughed on the phone when I told him I'd come in to pick it up. They kept suggesting "send the old ink back" as if to suggest this could offset the EXTREMELY HIGH LABOR COSTS they were charging me. Again, not a way to treat customers (nor could I sent it back, it's literally open ink cartridges from weeks ago). Very dishonest. DO NOT go here.

This company is a scam! Rude people hang up on you when you call. There is no way to cancel your…read moreaccount. I really hope a class action attorney can see this to get it started. This scam company needs to be shut down!

I would leave a 0 star if I could. This company does not answer phone calls or emails. There is…read moreabsolutely no customer service and is basically a scam. They charge you $80 a month and bill it to your business Net 30 acccount and you can't get it taken off. You can't pay your bill, you can't log in to your account, you can't do anything. Absolutely horrible, unethical and illegal.

Requested help from dans tv to help repair failing backlights on my 50 inch V505-G9 vizio tv. He…read morewas very nice and came to pick up my tv and repair it in the shop. Brought it back and all 8 backlights are renewed and itll hopefully get many more years. He helped me get it back up and running too. At first things didnt seem to be working, but after tinkering with it i found the issue and i factory reset the tv and that seemed to do the trick. It seems the tv was very cranky from being worked on and having its guts removed it needed a full reset. I wanted to wait a day or so before writing my review just incase something happened. But im happy to say everythings good! I would definitely reccomend this guy if you need your tv fixed right! His prices are very reasonable too. More affordable to repair my vizio model than to buy another outright.

Highly recommend. We…read morehave a 75" Samsung TV that needed a new motherboard. Arthur came out the same day I called, diagnosed the problem, got the new board a few days later and installed it quickly. The whole experience was very positive and professional. Not only was it a lot cheaper than a new TV, but it also keeps a perfectly decent one out of a landfill, which was a big plus for us.