In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

My PC crashed and I searched for a quality shop and I found Dr. PC Fix. His reviews were…read moreaccurate. Great service. He found my problem and had it fixed in an hour. Rates very reasonable. I highly recommend!​

Charlie is honest trustworthy and very knowledgeable with his discipline. Easy to work with.read more

I loved working with Geek Serv. Excellent customer service. Informative about all my networking and…read moresecurity questions. Very helpful.

I am infuriated by the speed and completion of their work. I am literally 2 weeks behind in…read morebusiness work because it has taken a little over a week for them to replace my keyboard. On top of that, this is only 1 of 2 certified places that can repair my Lenovo laptop and I had to drive hours to just pick up and drop off my laptop. They offer shipping, but that's more money out of your pocket for them to use on top of the diagnosis cost, repair costs, and cost for any other supplies. Whenever I asked for a time estimate on how long it would take to diagnose my laptop or to see what's wrong they can never give me an accurate time. They always say a couple hours or the next day. They told me that they would be able to fix my keyboard in one day once it arrives, and I bring my laptop thinking that I can wait there a couple hours for them to fix it and then they tell me that they can't guarantee that will be done that day. I literally drove all the way home to get a phone call saying that my laptop was ready to pick up! I could had waited if it was only going to take a couple hours oh, but they couldn't tell me. They definitely do not speak the customers language or put them first. I feel like they're more in it for the money then going above and beyond for customers. I've literally wasted hours of driving back and forth just to get my laptop keyboard fixed. When I finally received my laptop, they fixed the problem, BUT added another irrelevant problem! My laptop's battery now isn't being detected by the system and isn't charging and has to be connected to an adapter at all times to function. Now I have to pay another trip to Redmond to fix this new problem! Absolutely more inconvenience on my plate! Don't be surprised if you bring your laptop here and get it back with another problem, because that's what happened to me.

If you're looking for a cheap deal, this place is not the computer store for you. On the other…read morehand, if you want a machine that will last you many years, then it's an investment that I'd highly recommend you make at Hard Drives Northwest. They have knowledgeable staff, and you can expect to get better service than if you went somewhere like Best Buy. Certainly, with the higher quality, you will end up paying more for it. I've purchased computers and parts as well as taken my older devices in to be fixed. They are very clear upfront about the cost, so there are no surprises when you get the bill. In particular, my experience with the service department has been phenomenal! My computer wasn't working, so I took in to get checked out where it was quickly diagnosed as a hard drive failure. The guy I was working with, Pat, worked with me to replace the hard drive, and now my computer is as good as new! When my family purchased a new laptop, Matthew helped my mom figure out the optimal machine for her small business. The staff was incredibly friendly and helpful and got her laptop all set up for her. She loves it! I'd highly recommend Hard Drives Northwest for the quality they provide.

They charge a ridiculous price for providing a diagnostics assessment and quote for repair of your…read morecomputer - $160 - and they don't tell you up front! Dropped off the computer with the understanding that an estimate for repairs would be given. Filled out and signed form with no agreed-upon amount of work on the form. It probably took the guy 10 minutes to plug in my computer, boot it into target mode and mount the disk to his own machine. And he now wants $145 + tax. Their assessment fee is not stated on their website nor given verbally.

TouchTech is our "Go To" team for regular tech support whether it be professional or personal. We…read morehave even set up quarterly "IT Health Checks" in order to ensure all vital updates are completed on time and that our computers and laptops are functioning properly. Brian always responds quickly and Fong is our favorite tech guy. I can even set him up virtually with access to my laptop and do other things as he runs through everything. Amazing. Fong is always patient, easy to work with and never ever makes us feel like we are asking a dumb question. Highly recommend!

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

The guys at Stratocent helped me to decide on what type of laptop I should buy about 6 months ago…read more They spent hours with me and were always so willing to help. Today I had my first technical issue, I called them, they answered promptly and within minutes my issue was resolved! They are always professional, patient and willing to go that extra step to help their customers! I will always recommend Stratocent Technologies. I only wish I would have found them long ago, it would have saved me money and a lot of time!! Thank you Stratocent team. Also, I found them on Yelp!!

Jim came highly recommended by a number of other lawyers and I'm glad they recommended him. At the…read moreoutset of the stay-home order, he took my offline practice to online practice in few hours. Thank you.

Mark has been working for us for about three years. When he came on board, he set up our domain,…read morenetworked 20 workstations, and streamlined our email. This year, we underwent a major upgrade to our radiology server, replacement of 16 out-of-date workstations, and a major upgrade to our medical records software. He has consistently been available for us (pretty much any time, any day of the week) for little problems or bigger ones. He is patient with some of our employees that are not very computer-savvy, and is great about recommending best practices and best equipment, but understanding when our budget constrains us to a lower level. His rates are fair and much less that we pay for the Mac person that troubleshoots our two iMac workstations. Overall, Mark has done a great job for us!

Mark with PC Therapist is a real professional. He was incredibly responsive to requests with…read morepersonal computer issues and even helped me remotely when I was in a bind. He is very knowledgable about current computer and technology. I have no hesitation to call on him for future assistance.

Got a virus on my computer from a mail attachment and was quickly removed and my laptop had even…read morebetter performance after repair. Great communication and service.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.