Easy to work with and honest! They were able to come out same day and quickly discover the issue…read moreand correct it the same day for a good price.

Been happy with their service. The owner came out to check out my vents after a home inspection and…read morehe didn't charge me. I signed up for their yearly inspection of the HVAC and AC

The work was fine they did on a Wednesday. I called trying to find out where to send a check get an…read moreanswering service this happened three times she said someone would call me back no one ever did Friday 2 day after the work they're outside my home wanting money NO communication

If I could give them less than one star, I would. Air solutions used to be a very good, reliable…read morecompany that did excellent work. I'm not sure what has happened, but they have become unreliable. They rescheduled my Mother's heater maintenance 4 times, including one where they said she didn't answer the door. That wasn't true because she was home waiting for them, watching the driveway and the technician did not show up. No green van in the drive, no knock on the door or ringing of the doorbell. I called one of their many phone numbers to see about it. The guy pulled up her record and said that there must be a mistake because no technician was not sent. They have rescheduled my heater maintenance twice already, but I'm canceling the appointment. I'm not willing to go through this anymore. I would love to support this local business, but it's not worth the hassle. Something bad has happened to this company. And why do they have a ton of phone numbers out there, but the local Sand Springs number is no longer accessible on-line?

I just had a new HVAC unit installed today in conjunction with their Costco deal - as of this…read moreevening it is blowing cold air and they didn't put my old thermostat back on - when I called the 24 hr line it was a less than reassuring experience...I got sucked in by the chance to finance the unit instead of having my dependable guy do the same unit but paying in full ....so far I'm not happy &&&&&&&&&&&&&&&&&&&&&&&& I sent emails and texts to all I had spoken to and this am a tech came out and after opening the service panel found a couple things that should have been addressed I assume at install....he stayed to make sure that system was actually blowing warm air which is appreciated....I am changing stars but honestly will be on guard as I am concerned by the plethora of other less than complimentary reviews....it is obvious though I have no problem updating my review

Airco Service could not care less about their customers. I once again contacted them and they said…read morethey would pass it off to the project manager Jared. Guess who has still not contacted me...Jared. It is June 1, 2026 and I am getting ready to contact them again. I am done being nice and patient. I still do not have a manual for a 7,400.00 furnace and still have not had the city inspector back to make sure it passed. I will also be finding out what recourse I have to get this taken care of. When I have, I am done. I will be telling everyone I know NOT to use Airco Service for anything. I would give zero stars if possible.

Jim, Steven, Sarah & the gang at Air Round The Clock were absolutely amazing! From a fast onsite…read moreestimate to an amazing install team-it was plug and play with 2 AC units, 2 furnaces & 2 thermostats. It was over 100 degrees during install & the entire time including Jim and the knowledgeable crew made sure we were in the know about what was going on the entire time. They worked long hours to make sure they didn't leave until we had at least one air conditioner running. Much time and detail went into my install and I have confidence in knowing we went with the right company for the job! Many thanks to Jim & Steven & the team at Air Round the Clock!

Excellent service and quality! I can't say thank you enough for fixing my ductwork!!! My energy…read morebills have reduced greatly!!!

If anyone is in need of Heat and/or A/C repair, Graham Mechanical & HVAC is the company to call. I…read morehad another company come out and was told I needed a whole new unit that would cost me right under $10k. I called Graham Mechanical for a second opinion. Dale correctly diagnosed the problem and had my A/C up in running in no time, and the cost was extremely fair. He was professional, honest, and happy to help me. Let me just say, he saved me well over $9k dollars. Thank you Dale

I told Dale that I work in the evening and asked if he could come by around 2 to 3 pm and he agreed…read moreto show up between 2 and 3. He gave me a courtesy call about 30 minutes before showing up and when he got here he diagnosed the problem with the inside fan and had it working again within an hour. Dale and his partner(sorry didn't catch his name) were kind and courteous.

JJ w/ Polar Bear Jack's came out after a previous company said a total new unit was needed at a…read moreprice of over $5400. JJ was able to diagnose the "actual" problem and get my system up and running better then it had since I lived here. He was polite, cleaned up after himself and had my house cooling one visit. Thanks JJ.

Excellent service, I had a unit looked a four time by another HVAC service with no results and they…read morefound the problem and worked with me to resolve the problem and get my unit up and running and work with me one the cost. Chester Cackler They are the best!!!!!!!

Great service! New to the area and great quality and very prompt problem solution! Thanks Ted!read more

Very unprofessional…read more They Kept leaving the job site. When I asked for updates the owner/job coordinator Ted Massad was very rude and hung the phone up on me. I had scheduled this Sunday and was told they would be out Monday morning. The first worker showed up on Monday around 10:00 in a regular truck and left 10 minutes later saying he needed to get more tools. 2 hours went by without any updates so I called back and was told that an actual plumber would be out to help. Another hour went by and someone named Bailey showed up and said he needed someone else to get under the crawl space. He left and didn't come back. I call the owner again at 4:00 ( by the a storm had came through. They said they would be out the next morning. Meanwhile the water was off due to the leak I wanted them to fix. The next morning at 9:00 they still hadn't showed up so I called the owner again ( Ted Massad) and told if if they were there by 10:00 I was calling someone else. ( the water had been off for two days at this point ) . When his people finally showed up at 10:30 I told them to leave, I had lost trust in their ability to solve this problem and didn't want to do business with them. At this point in time Ted Massed called me an idiot and threatened to put a lean on the house. I went back and forth with him for a bit and he repeatedly called me names ( I have a copy of the entire text ) We called an actual plumber that showed up within an hour , capped the line and got the water back on ( my son and his wife live in the house ) I paid Ted Massad $94 for his people that repeatedly showed up ( very late ) but didn't do any work. THESE PEOPLE ARE VERY UNPROFESSIONAL. PAID THEM $94 FOR NOTHING. TED IS VERY INSULTING. DO NOT USE THEM.

service request moms called the company we have hired…read morepreviously for maintenancing the air conditioning unit to help resolve a plumbing issue at the house where her brother lives. the drainage system for the two toilets was in a state of complete backup, which was not catastrophic because of his proximity to her house, and the experiences he has with bedpans, but of course, is useful to have working. quality the service was excellent, with the crew of workers arriving quickly, from what i was let to know, and utilizing skill and commitment in the craft of plumbing to navigate the drainage system that connects from the roof through underneath the house. also, when i passed by after walking around the neighborhood, the worker, who we will call tall guy for now, started toward the bin when i'd called for him to open the lid of the recycling bin at the house for me to slam some trash off the street. value too much gas, climbing, and human interaction. tall guy, if you did not get the payment you need, (539) 525-5464. value

We have been Air Assurance customers for many years and have purchased their HVAC Extended Service…read morePlan for many years as well. I called on a Wednesday because our air conditioning was OUT and had the pleasure of speaking to AI and it offered Saturday as the earliest appointment. I was transferred to an actual person and was told Saturday was for sure the earliest a tech could come out. I understand it is peak season for them but having to wait several days is ridiculous. I thought purchasing their maintenance plan gave you somewhat of a priority for service calls, especially when your a/c is not working in 90°+ temperatures. We will no longer be using Air Assurance and have found a great, honest and reliable company to purchase a new HVAC system from. We should have done this years ago as we have had very questionable plumbing service from AA as well. I would not recommend Air Assurance whatsoever and regret not switching sooner