I manage 175 units and use Bill for all of my plumbing work orders. not only does he respond to…read moreemergencies quickly, he handles everything professionally and provides great detail to myself and my tenants. another huge plus is he's extremely friendly fly and has a great sense of humor that's needed in our industry.

Was assigned to my property for a "emergency call" by my property management but in reality this…read morefake company is not even a real company and does not address emergency calls yet accepts them just for the money. When asked why he wouldn't come for the emergency call but took the job from the property management he stated that it was 9pm and he's not coming out for the night to turn the entire apartment buildings main water off for 12 hours. Yet this fake company's location is about 3 blocks from the job. He also doesn't know what he is doing and refused to listen to the real issue stating my busted pipe was only a small leak and when I showed him proof he ignored the actual video of the water spraying out not "leaking" he still will tell you that you are wrong. Want to waist your time use this guy!

I rely on my fellow Yelpers to give me honest, unbiased reviews of local businesses. Most of my…read morereviews and searches are about food, but occasionally I have a need for another type of business and this is the first place I turn. You all led me to this small, local business and you were spot-on, so I am paying it forward by adding my review! My family had our pipes freeze in the winter storm this Christmas. Friday, it was the cold water pipe, which took seven hours of work to unfreeze. We thought we were in the clear and counted our blessings as we kept the cold water running overnight Friday -- only to discover Saturday around noon that the hot water pipe was now frozen solid. Twelve straight hours of effort with hair dryers, space heaters, boiling water pots, heating pad wraps and everything else we could think of did not work and we went to sleep Christmas Eve defeated, wondering how we were hosting the rest of my family on Christmas with no hot water, dishwasher, etc. (Our efforts did eventually pay off with the hot water coming on at 8 a.m. Christmas morning and no pipes bursting. So grateful.) During this nightmare I called a number of plumbers who list themselves as emergency 24/7 plumbers, but only Gary from Brickhaas called back. He called during the span of time that I thought everything was under control, but I asked if we could be booked for later in the week to unclog a bathroom drain I've had a problem with lately. Glad I booked them as, after the pipes thawed, the under sink drain was leaking slightly so Dominic was able to take a look at both of these things today. He called with a 20-minute heads up on his arrival, efficiently took care of the clogged sink and an aerator that was limiting water flow, installed a new kitchen sink trap assembly (which he said I could honestly take or leave; I appreciated the honesty but opted to replace for my own peace of mind), and offered solid advice about what we might do if plans to better insulate those water pipes in the future didn't work out re: rerouting the pipes from their current, poor location. He was highly knowledgeable, didn't hard sell anything and I absolutely got his card as I'll be calling them for future plumbing needs. Yelp comes through, as usual!

Called to have 2 small pieces installed that were provided by manufacturer-faucet lever and small…read moremetal part to cover where faucet was attached to body. Work was done correctly. The tech was very pleasant. Bill was around $200! They helped me to realize that I needed to take a class on simple faucet repairs.

I just had them over my house yesterday to fix a clogged drain and some leaky pipes under the sink…read more. They did a phenomenal job My drain has never worked as good as it is right now and no more leaks under the sink. It didn't take them a long time to do the job and charged me a very reasonable price. They showed up on time and they cleaned up everything, no mess for me to clean up. They are very professional, and I highly recommend them.

I had a clogged sewer drain. The guys ran a snake and cleaned out the drain within 15 minutes. I…read morewas told by another company the day before that I would need to replace the trap for $7,000-$8,000.

I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

Had them do a number of plumbing jobs for me over the years. They have never disappointed. A recent…read morejob, lead by shelton's Caleb and Jacob was especially appreciated. Professionalism at its best.

Jake showed up right in the window they said he would. He was very friendly and completed the work…read morequickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

Our go to for plumbing and HVAC. Honest and responsive, advised on what our options were for…read moreseveral projects: installing a troublesome dishwasher, repairing and eventually replacing our furnace and replacing a rusted and leaky faucet.

I want to say how pleased I was with my recent service call with Frew Plumbing. Greg and Jeff were…read morephenomenal! Very professional and patient with my questions. Efficient and friendly. Was shocked when they cleaned up and left my house as they found it. One of the few businesses these days that call back and confirm appointment time. Thank you so much ! Please call Frew for your plumbing needs.

Pat is an excellent plumber. He is trustworthy and fair. He will tell you your options and not try…read moreto do work that is not necessary. I own several rental properties and he's done entire sewer line replacements, gas line replacements, toilet and sink replacements and everything in between. His prices are fair and his work is excellent.

Did work in my home. Claimed the water heater was venting against city code and sold me a very…read moreoverprice new one. Found out later my older water heater was in code and the new one was unnecessary. Put a new main pipe into the basement.. did not hook this main drain pipe to the sewage causes my house to smell. Claimed not to know why the house was smelling like sewer. Had to pay for another plumbing company to jackhammer up the basement floor and repair his screwup.. Avoid

Called them for a backed up sewer line at my business and they showed up when no one else would. I…read morethought the price was going to be super high but is was actually the cheapest. The service was outstanding as well. They put the "booties" on their boots and were super friendly. Indeed 5 star service. While they were here I asked for a price on my back flow valve testing (why not kill 2 birds with one stone) and surprise, surprise they were the most competitive too!

Chris came out the very same day we called. Instead of just going right at where we thought the…read moreproblem was, he took some time to understand our house's whole configuration, and then he solved the problem at a site that was quite remote from where the problem seemed to be. This was a far cheaper fix than it would have been if a less-capable individual had tried to "fix" the problem by going straight at it, where it was manifesting. And, by doing it same-day, our general contractor could keep working. Then, Chris explained to us the organization of our house's plumbing system. That knowledge alone was worth the price. A nightmare situation was avoided, and it could not have gone better.